![]() | #991 | ||
BHPian ![]() Join Date: Jun 2013 Location: Goa
Posts: 368
Thanked: 1,165 Times
| ![]() Quote:
Quote:
The first item on the list of labour - for replacing the fuel filter, this charge should also be covered under the periodic labour charge if the fuel filter has to be replaced during this 40,000kms service. Otherwise what’s the point of having a flat labour charge if the items are anyway going to be billed separately? Fair enough if you need to replace a leaking drive shaft. Ask them to diagnose the rattling noise while they have the suspension dismantled. Rest assured you will be charged labour separately in this case, which is fair because it’s an unforeseen repair. The rest of it however, is unacceptable. How does he know the transmission fluid is low? Did he check the quantity? Is there an external leak? Are you suffering from gear shifting problems? The transmission fluid is a sealed system. If you’re losing fluid, it means there’s an external leak in some seal. Ask him for proof. They are finding creative ways to add to the list of consumables. Engine oil, coolant, brake fluid - makes sense, but transmission fluid?! Last edited by ChoosetoCruze : 22nd October 2020 at 14:13. | ||
![]() | ![]() |
|
![]() | #992 | |
BHPian Join Date: Apr 2011 Location: Bangalore
Posts: 100
Thanked: 120 Times
| ![]() Quote:
![]() I am going to ask for each of the points that you have told me. He sent me an image with external leaks. Hardly I could identify something. But I never had issues in the Gear Shift. ![]() Thanks to Covid, being at home, break time between work I thought I will share the updates on 40K service when it is going on. Else I would have posted about 40K after everything been done and dusted and car been delivered. | |
![]() | ![]() |
![]() | #993 | |
BHPian Join Date: Apr 2011 Location: Bangalore
Posts: 100
Thanked: 120 Times
| ![]() Quote:
The car was delivered late (around 8 PM) due to heavy rain in Bangalore. The car was sanitized at my location while dropping it back. Took the car for a spin today morning, rattling issue is not fixed (as expected), and the rest all seems okay for now. Planning to take the car out for the next couple of days just to ensure it's all good. | |
![]() | ![]() |
![]() | #994 | |
BHPian ![]() Join Date: Jun 2013 Location: Goa
Posts: 368
Thanked: 1,165 Times
| ![]() Quote:
https://www.team-bhp.com/forum/india...o-hyundai.html (Malwa Hyundai's charges - What is "service pro" from Hyundai?) https://www.team-bhp.com/forum/india...ml#post4915335 (Are Service Centres fleecing, to make up for losses incurred during the pandemic?) | |
![]() | ![]() |
![]() | #995 |
BHPian Join Date: Mar 2017 Location: Bangalore
Posts: 645
Thanked: 1,413 Times
| ![]() For about four consecutive services of my Verna, I asked the service advisor to explain what exactly is the PMS (periodic maintenance service) when labour is charged separately. He kept nodding his head and never gave a convincing answer ![]() Then I could guess that it is the bumper-to-bumper routine check, including all electricals, lights, AC, horn, power windows, central locking etc. |
![]() | ![]() |
![]() | #996 | |
BHPian Join Date: Mar 2017 Location: Kolkata
Posts: 500
Thanked: 1,368 Times
| ![]() Quote:
Indeed service centers are cheating, no doubt but this image sent to you, if genuine & from your car, then needs immediate attention. One more indication, remember they had to top up the gear oil (transmission fluid)? It's a small leak but as you drive, slowly the oil level will continue to dip. Minor leak won't cause any driving issue & gear hardness but if that leak expand & you end up losing oil rapidly while on highway, that can be catastrophic !! So get it's address quickly. Remember, your drive shaft was fine as per last service report. They only identified a seal leakage so be firm with that repair only. Replacment of the entire shaft will be very costly & totally not required. Thanks. | |
![]() | ![]() |
![]() | #997 | |
BHPian Join Date: Apr 2011 Location: Bangalore
Posts: 100
Thanked: 120 Times
| ![]() Quote:
![]() | |
![]() | ![]() |
![]() | #998 | |
BHPian Join Date: Mar 2017 Location: Kolkata
Posts: 500
Thanked: 1,368 Times
| ![]() Quote:
Please refer to your owners manual (usually at back pages). Secondly, not all labour charges are included in the service charge. This policy may vary between different manufacturers. For example, brake service labour is included. But they will charge seperate labour if in case your rotors need skimming. However in case your pads need replacement, thats included, you are supposed to pay for parts only. Same goes for wipers. If your wiper blades need replacing, that's included. Pay for those blades only. But in case water pump is faulty, they may charge seperate labour for replacing the pump. Last of all, relationship with a specific dealer & service advisor matters too. If you are regular customer & you have a good friendly relationship with the dealership, it can do wonders with labour charges !! Thanks. Last edited by NaXal : 24th October 2020 at 03:06. | |
![]() | ![]() |
|
![]() | #999 |
BHPian Join Date: Apr 2011 Location: Bangalore
Posts: 100
Thanked: 120 Times
| ![]() Completed my 3rd year anniversary with NextGen Verna yesterday.
Last edited by hardilip : 1st January 2021 at 13:53. |
![]() |