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Old 26th April 2023, 08:20   #1726
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Re: 2020 Tata Harrier Automatic : Official Review

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Originally Posted by rahulcmoulee View Post
Try asking the dealer if you can visit the stockyard so that you can see all the colours in the flesh. This will help the decision making process.
I think I will go with XZA+ (non Dark edition), because I don't dislike the brown interiors (unlike the white on the Safari!) and I will have more exterior colours to choose from.

With an almost 2L price difference (on road) between XZA and XZA+, the front passenger seat should have also got the 6 way electric adjustment feature and TPMS (a big miss!) , though thankfully front passenger gets the ventilated seat.

Also, price of XZA+ (O) is 1.1L more than the XZA+ just for ADAS. Is it worth the price differential given it doesn't have Adaptive Cruise Control ?

*@rahul - what variant did you get ?

Last edited by vb-saan : 26th April 2023 at 15:21. Reason: As requested
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Old 26th April 2023, 22:25   #1727
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Re: 2020 Tata Harrier Automatic : Official Review

Completed my first servicing a few days ago. This was at around 1700km and well before two months. The reasons were 3-fold -
  1. The driver side latch was taking too much force to latch - I had to shut the door hard to the point the entire car vibrated.
  2. The infotainment system hung up two times on a longish drive.
  3. The instrument cluster would sometimes blink in and out within a fraction of a second. This was kinda scary. To me it looked like a loose connection?
I called up the SA and arranged a service the very next day. We were given the very first slot so that the issues could be resolved without hurry.

On reaching the service centre around 9:30, I was bid good morning by the watchman outside and the SA was waiting for us. I was escorted inside the service centre while a valet parked the car. After asking a choice of tea, coffee or lemon tea, the SA called up a technician who came over with a checklist and asked my concerns. Apparently, the door latch issue is common and would be resolved easily. Well, why but resolve it at the QC level? There was a new infotainment 'major' update that resolved all issues. Both the infotainment and instrument cluster were known issues and were resolved. On asking he promised to show the changelog (did not get to see it).

On a side note, do these companies keep any changelogs? Why does Tata update software so much? Does Tata run a software wing dedicated to pushing out new updates all the time?

While sipping the rather excellent lemon tea, I did acknowledge Tata has seemed to come far in customer treatment. In fact, my Tata experience has been the best compared to my two previous experiences - Renault and Hyundai. I'm no Tata fanboy, but credit where it's due.

I was asked only two additional things by the SA - ceramic coating (no) and DEF topping up (maybe? I had no idea so I asked them to fill it up. 7 litres cost me 960/-.)

After this, the SA told me the car would ready by afternoon and arranged a vehicle drop off to my clinic. I only half-jokingly warned him to clear all my issues and even gave them an option of not cleaning the car, and use the additional time to resolve any issues. I mean I can clean the car at any old washing centre. Who's going to help with the issues? 'No saar' says the SA confidently 'everything will be done '. I had my misgivings, and wondered if this was the beginning of multiple pilgrimages to the Tata service. They dropped me off in a Tiago EV, which is actually a nice car. I asked a couple of questions about the car to the driver, but my dude had absolutely no clue about anything. I complimented the absolute engine silence ('hehe yes sir') and wondered aloud if rattles and squeaks would be more audible in an EV (weird look). And so the rest of the drive was awkward silence.

Remember how the SA promised everything would be resolved?
And would you know it, they actually did! No longer do I have to rock the car on it's suspensions to get rid of the door open warning!! They even cleaned and polished her, bless them. 250km of driving the next few days and the infotainment did not hang, nor the instrument cluster blink. I consider this resolved for now. As Calvin would say - further bulletins as events warrant.
One small minor thing - Tata has given watch faces to choose from! Did not see this mentioned anywhere -

Love these kind of small details. Here's some parting shots -
Attached Thumbnails
2020 Tata Harrier Automatic : Official Review-img_20230425_094824_lmc-jeus-v98-8-pro01.jpg  

2020 Tata Harrier Automatic : Official Review-img_20230425_093413_lmc-jeus-v98-8-pro01.jpg  

2020 Tata Harrier Automatic : Official Review-img_20230329_154143_lmc-jeus-v98-8-pro02.jpg  

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Old 27th April 2023, 12:37   #1728
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Re: 2020 Tata Harrier Automatic : Official Review

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Originally Posted by NPV View Post
Folks need help with zeroing in on the correct variant for me..
Confused between XTA+, XTA+ Dark Black, XZA, XZA+, XZA+ Dark Black
If possible try and go for BH number plate as it might save some money upfront at the time of purchase.

If you can go beyond 25 lacs I would say don’t even consider XT variant because it comes quipped with 2 airbags.

I bought XZA because at that time disc brake wasn’t on offer with any variant and I didn’t fancy sunroof or powered seat so XZA made most sense for me plus I got all the good to haves without compromising on anything.

For you I would recommend going for XZA+ because you get disc brakes + ventilated and power adjustable seats. The disc brakes alone make it worth the upgrade.

Black is an awesome colour and you will be the reason of many’s envy but trust me when it comes to maintenance it’s a pain. I didn’t get black just because of that very reason and went for white. Plus optics wise white makes the car appear bigger.

You can go for dark red if you fancy yourself some red seats.

I think Harrier looks great with Grassland beige (kaziranga) colour as well.

There are no colour or variants shortage on harrier but be ready to get PPF done if you go with dark colour because a) the paint quality isn’t upto mark with Mahindra/TATA b) road is filled with idiots.

Cheers’

Last edited by BleueNinja : 27th April 2023 at 12:40.
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Old 28th April 2023, 10:59   #1729
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Re: 2020 Tata Harrier Automatic : Official Review

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Originally Posted by NPV View Post
Folks need help with zeroing in on the correct variant for me..
Confused between XTA+, XTA+ Dark Black, XZA, XZA+, XZA+ Dark Black
I am in the same boat, trying to decide a variant in Harrier and then comparing it with a scorpio N Z8 D AT. Will be following your decision making closely in the hope you will find more answers than the questions I have

Last edited by Aditya : 28th April 2023 at 17:47. Reason: Quote tag fixed
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Old 28th April 2023, 15:01   #1730
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Re: 2020 Tata Harrier Automatic : Official Review

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Originally Posted by dass View Post
I am in the same boat, trying to decide a variant in Harrier and then comparing it with a scorpio N Z8 D AT. Will be following your decision making closely in the hope you will find more answers than the questions I have
I've moved one step closer to my final decision on variant
I've decided on XZA+, ruled out the Dark editions (don't want 18" wheels and black exterior is going to be difficult to maintain).

What remains is to decide if the (O) option pack makes sense (+1.1 L for ADAS).
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Old 28th April 2023, 15:28   #1731
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Re: 2020 Tata Harrier Automatic : Official Review

Quote:
Originally Posted by NPV View Post
I've moved one step closer to my final decision on variant
I've decided on XZA+, ruled out the Dark editions (don't want 18" wheels and black exterior is going to be difficult to maintain).

What remains is to decide if the (O) option pack makes sense (+1.1 L for ADAS).
That is good to hear. One of the reasons I was looking at Scorpio N was the minimalistic technology on offer there. I will still look at a non ADAS variant if I were to go with Harrier as well, so kind of looking at XZA for now. Do you by any chance have a feature wise comparison for the XZA and XZA+ ? The website is thoroughly confusing to figure this out.
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Old 28th April 2023, 16:32   #1732
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Re: 2020 Tata Harrier Automatic : Official Review

Quote:
Originally Posted by dass View Post
That is good to hear. One of the reasons I was looking at Scorpio N was the minimalistic technology on offer there. I will still look at a non ADAS variant if I were to go with Harrier as well, so kind of looking at XZA for now. Do you by any chance have a feature wise comparison for the XZA and XZA+ ? The website is thoroughly confusing to figure this out.
With XZA, you will miss out on Sunroof, but you do get a lot of kit over the XTA+. XZA+ adds more nice to have features like brown interiors, R17 diamond cut alloys, all wheels with Disc brakes, etc so this is a call you need to make.
If you can get the Harrier brochure from the Tata website or from the Sales executive, you can see this comparison on page 23, I think it's also available in one of the posts on the first page of this thread as well,but not sure if it's the latest 2023 update.
Here's a screenshot of the relevant part for you.
2020 Tata Harrier Automatic : Official Review-img_20230428_162524.jpg
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Old 28th April 2023, 16:47   #1733
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Re: 2020 Tata Harrier Automatic : Official Review

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Originally Posted by loneagl09 View Post
One small minor thing - Tata has given watch faces to choose from! Did not see this mentioned anywhere -

Love these kind of small details. Here's some parting shots -
How do you get to this point to change the interface of the clock? I liked the default one as well on my Safari.
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Old 28th April 2023, 18:24   #1734
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Re: 2020 Tata Harrier Automatic : Official Review

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Originally Posted by fusionbang View Post
How do you get to this point to change the interface of the clock? I liked the default one as well on my Safari.
On the main screen, keep swiping left till you get to the clock screensaver. Then long press on the clock face. Voila!
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Old 28th April 2023, 19:23   #1735
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Re: 2020 Tata Harrier Automatic : Official Review

A quick question on DEF spillage. SC guys spilled DEF over my boot carpet, and its stained white now. What is the best or easiest way to clean?
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Old 28th April 2023, 20:00   #1736
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Re: 2020 Tata Harrier Automatic : Official Review

Quote:
Originally Posted by NPV View Post
I've moved one step closer to my final decision on variant
I've decided on XZA+, ruled out the Dark editions (don't want 18" wheels and black exterior is going to be difficult to maintain).
The 18” wheels on Harrier have a good amount of side wall present and won’t be an issue if you are worried about tyre bursts or comfort issues.

I agree with the maintenance part while black is definitely a looker it’s a pain to maintain.

However you can go for XZA (S) get disc brakes and sunroof and get Matte PPF done on Dark variant. Car will look like a million bucks + additional protection from scratches.

Quote:
Originally Posted by dass View Post
Do you by any chance have a feature wise comparison for the XZA and XZA+ ? The website is thoroughly confusing to figure this out.
XZA+ will get you ventilated seats, 360 degree camera, sunroof , powered seats and all disc brakes over XZA. IMHO disc brakes is the only feature I would count as worth wile over XZA as other features are good to have but not a must have.

I would advise skipping XTA+ and considering XZA / XZA (S) or XZA + as these variants come with all the essentials in terms of leather interior, 9 speaker setup , 6 airbags and other safety kit + traction modes and off-road ABS which are missing in XTA+.



One advice I would like to give to both of you is please do PDA of your cars very diligently and record on camera if possible. I did the same. If you see any signs of shoddy paint job or rusting either refuse to accept the car or Simply ask dealership to look into the matter. Also do look at driver console to see if any light is illuminated which shouldn’t be and ask them about it, if they say they have fixed it ask them for RCA and what if it happens again.
Also avail maximum possible warranty (5 years), try and get a discount on that if possible.
They also offer AMC packs you can ask for some discount on that.
This is applicable for any TATA or a Mahindra car.

Cheers!

Last edited by BleueNinja : 28th April 2023 at 20:18.
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Old 28th April 2023, 20:25   #1737
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Re: 2020 Tata Harrier Automatic : Official Review

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Originally Posted by BleueNinja View Post
However you can go for XZA (S) get disc brakes and sunroof and get Matte PPF done on Dark variant. Car will look like a million bucks + additional protection from scratches.
...
I would advise skipping XTA+ and considering XZA / XZA (S) or XZA + as these variants come with all the essentials in terms of leather interior, 9 speaker setup , 6 airbags and other safety kit + traction modes and off-road ABS which are missing in XTA+
Thanks for the tips on variants and PDI / potential issues to look for.

What is the XZA (S) variant ? I don't see that on the price list or brochure

Last edited by Aditya : 29th April 2023 at 05:54. Reason: Typo
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Old 29th April 2023, 00:45   #1738
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Re: 2020 Tata Harrier Automatic : Official Review

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Originally Posted by NPV View Post
Thanks for the tips on variants and PDI / potential issues to look for.

What is the XZA (S) variant ? I don't see that on the price list or brochure
Just checked, seems like it has been discontinued recently. XZA (S) was a variant which was on sell till a couple of months back which was all features of XZA + sunroof & rear disc brakes.

Last edited by Aditya : 29th April 2023 at 05:55. Reason: Quoted text edited
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Old 30th April 2023, 11:03   #1739
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Re: 2020 Tata Harrier Automatic : Official Review

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Originally Posted by Garth View Post
A quick question on DEF spillage. SC guys spilled DEF over my boot carpet, and its stained white now. What is the best or easiest way to clean?
Same for me. Ask them to clean. It will be done easily by them. From second service onwards I have started asking service centre folks to clean def spillage just before leaving the workshop
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Old 30th April 2023, 11:08   #1740
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Re: 2020 Tata Harrier Automatic : Official Review

Good to hear great service from Tata. Also interesting that they solved the latch issue within few hours along with other more complicated issues.
Such service across all over the country would make many on the fences opt for Tata cars.
For comparison, I have been living with similar latch issue for one of my rear door for many years on a service friendly Maruti. Every time I go for service I tell them this issue, they do something with rubber bearings, it seems the problem subsides for a few days and before I know it the same issue returns.
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