Team-BHP - Skoda Kushaq Review

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Originally Posted by neil.jericho (Post 5116275)

Do write to Skoda customer care and ask for the refund of the full amount, with interest at current market rates, for every day from the day that you have confirmed the cancellation, to the day that they process your cheque.

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Originally Posted by Latheesh (Post 5119097)

Local sales person had asked time till today to process the refund and as expected they did not. I just wrote an email to Zac Hollis and skoda customer care. Let me see what their response is. I request other members to stay away from EVM group (dealer).

I had bad experience with VW and now Skoda. I am happy that I did not buy any of their vehicles.

I did the same as neil.jericho suggested. Wrote an email to Skoda customer care on Friday late night explaining the issue with details and to refund the booking amount with interest. They took it up with the dealer and processed the refund Saturday morning.

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Originally Posted by Latheesh (Post 5120075)

Wrote an email to Skoda customer care on Friday late night explaining the issue with details and to refund the booking amount with interest. They took it up with the dealer and processed the refund Saturday morning.

Good that you got your money back, but I see there is lots of room for improvement in customer service areas in Skoda India(dealers). It's not a scalable model if every booking, every cancellation, every service request needs attention from Skoda India sales director.

I recently cancelled my Ecosport booking. Cancellation process was, as smooth as booking process. Literally 2 calls, 1 email(with cancelled cheque scan), 3 Whatsapp messages involved in the cancellation process. Sales advisor Arun in Cauvery ford can be a role model for the entire Skoda sales team, at least in Bangalore.

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Originally Posted by Latheesh (Post 5120075)

Latheesh, its great that you finally got your money back. But its unfortunate that it took your email to Skoda for this to happen. I can only imagine how many other owners are helplessly waiting for their money to be returned, and they wont know that they can get it back with interest.

To be honest, in Cochin, I hear a lot of complaints about the EVM group and how buying and servicing cars in their dealerships is a hassle.

I just went through the first page again looking for the standard specification comparison chart, comparing the car under review with other similar cars. It seems to be missing. It would be great if it could be added, right on the main review, not on later pages.

Looks like 1.5TSI customer deliveries are going to start. Received a call from my dealer that the car is in transit and can come over the weekend to do the PDI. Surprisingly, Skoda hasn`t announced the official ARAI figures yet and also TD cars are yet to be made available for customers at dealers due to pending paper works. I hope I should be able to take a proper test drive before my car is ready for delivery.

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Originally Posted by DragonHawk (Post 5122185)

. I hope I should be able to take a proper test drive before my car is ready for delivery.

If you are in Bangalore, Check with Skoda dealer at Silk Board Junction. They seem to have 1.5 DSG for test drive.

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Originally Posted by Latheesh (Post 5116099)

I cancelled my Kushaq booking on 12th July. Dealer is EVM Skoda Kannur (Main dealer is EVM Calicut).

If you don't mind sharing, what was the reason to cancel?. Was it the car or the dealer?. I am asking because I was exploring the option of Kushaq for my FIL, who resides in Kannur. Thank you in advance.

@Deep_blue My budget was 12-13L OTR and Kushaq variant comes in this budget is Active which misses few things (rear wash wipe and defogger) and has ugly looking infotainment. My plan was to go for higher variant after the price announcement. Ambition is overpriced according to me and goes beyond my already stretched budget.

Few other reasons:
There is no proper dealership in Kannur and service center is not ready yet.
They could not even get display car after the official launch (it took them 2 weeks)

I went for Honda City V manual for almost the same budget as Kushaq Active.

If your budget is high and after sales service expectation is low go for Kushaq higher variant.

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Originally Posted by DragonHawk (Post 5122185)

While getting my Octavia serviced from Tafe Access there was a Kushaq 1 TSI test drive vehicle for service. During casual talk the sales executive mentioned both 1.5 MT and AT test drives are available at Tafe HSR and can be booked a day prior

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Originally Posted by Latheesh (Post 5122371)

@Deep_blue

If your budget is high and after sales service expectation is low go for Kushaq higher variant.

I am looking at the Ambition or Style 1 TSI AT. Waiting for the Taigun too. Service is indeed going to be a problem. I have to otherwise get it to Mangalore as I have some rapport with Tafe access here.

46 days is all that it took for Kushaq review to hit 1 million views! clap: :Cheering: Is this the fastest?

I am sure Zac and his team are keeping a tab on comments here and can understand pulse of people and their expectations or at least the misses by Kushaq especially the 6 Air bag for 1.0 AT.

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Originally Posted by ramki.grandhi (Post 5120092)

I recently cancelled my Ecosport booking. Cancellation process was, as smooth as booking process.

Hello Sir, I am in the market for a Petrol car & looking at Ecosport, if its okay can you help with the reason for cancelling Ecosport booking, is it due to Ford India's future?

The Entry-Level Skoda Kushaq Will Get An Automatic Option.

Expect many more variants to be added as updates in the coming year!

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An automatic variant of the entry-level Active variant would likely be priced at around Rs 12 lakh, which would still make it more affordable than the Ambition-MT variant. This would make it one of the most affordable automatic options in the compact SUV segment

A recent registration document reveals that the entry-level Active variant will soon get that choice too.

Link