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Old 11th October 2023, 07:02   #886
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Re: 2023 Kia Seltos Facelift Review

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Originally Posted by d_himan View Post
Call up Kia customer care.

I received an email post that with a Concern # and Dealership marked. Received a call from the GM saying some system issue at Kia's end. Not yet solved, but at least I have an email trail.
FYI - My Convenience Plus program got activated and showed up in the app a few minutes after I confirmed an OTP. The issue - a trivial amount (~2k) was showing as pending in the system and wasn't allowing further progress. It was sorted post-escalation to Kia customer car. So, at least the Kia escalation mechanism seems to work.

Last edited by Aditya : 11th October 2023 at 19:57. Reason: Abbreviations
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Old 11th October 2023, 17:20   #887
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Re: 2023 Kia Seltos Facelift Review

Hi Everyone,

Need some suggestion, I am planning to take the delivery of my Seltos during Navaratri (as I am out of station). Yesterday I got a call from SA asking me to select the list of accessories, so that those will be installed before delivery. I have only selected Floor Mats, Boot Mat, Sceen Protector, and Number Plate Garnish. I need your suggestion, on Anti Rust Coating. Should I opt for Anti Rust coating, or is it better to skip this?
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Old 11th October 2023, 17:38   #888
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Re: 2023 Kia Seltos Facelift Review

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Should I opt for Anti Rust coating, or is it better to skip this?
Will you be using the car in Bangalore? Your bio says you are from Bangalore. If so, it's not a bad idea to go for anti-rust coating considering how bad the drainage systems are here with water logging every other day.
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Old 11th October 2023, 19:18   #889
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Re: 2023 Kia Seltos Facelift Review

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If so, it's not a bad idea to go for anti-rust coating considering how bad the drainage systems are here with water logging every other day.
IMO, anti-rust coating is required at places near to Sea and the new age cars are generally able to take all the water issues due to logging unless its submerged.
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Old 11th October 2023, 19:22   #890
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Re: 2023 Kia Seltos Facelift Review

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IMO, anti-rust coating is required at places near to Sea and the new age cars are generally able to take all the water issues due to logging unless its submerged.
Yeah, generally coastal areas and flood prone areas are where anti-rust coating are recommended. But Bangalore's conditions have worsened so much with roads and even basements getting flooded/waterlogged in recent times. Anyway, it doesn't cost much, and can be considered at a later time as well.
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Old 11th October 2023, 20:13   #891
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Re: 2023 Kia Seltos Facelift Review

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Will you be using the car in Bangalore? Your bio says you are from Bangalore. If so, it's not a bad idea to go for anti-rust coating considering how bad the drainage systems are here with water logging every other day.
Thanks for the suggestion. Yes, I am from Bangalore and most of the time, it will be used in Bangalore and neighboring states.
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Old 12th October 2023, 14:52   #892
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Re: 2023 Kia Seltos Facelift Review

This is the best mileage I managed to achieve during my recent highway trip with the GTX+ Diesel AT, and I'm thoroughly enjoying my new Seltos. I'm content with the decision to upgrade from my 2017 1.3 S-Cross
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2023 Kia Seltos Facelift Review-collage-maker12oct20230241pm5487.jpg  

2023 Kia Seltos Facelift Review-collage-maker12oct20230242pm3123.jpg  

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Old 12th October 2023, 17:00   #893
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Re: 2023 Kia Seltos Facelift Review

I had a very unpleasant experience at Pressana Kia in Coimbatore. I had booked the GTX+ Diesel AT with Kcode on July 14 and was allotted one on September third week. I refused the first allotment in August as I was out of the station for two weeks and was not ready to buy a car without PDI or a test drive. After weeks of waiting, my dealership executive called me one fine day and asked me to come visit the showroom for a test drive. It was the first day of the new Seltos test drive and I wanted to try out the brand new car before it was abused. I went to the showroom at 3:30 PM with my wife, excited about trying out the car. But the brand new test drive car was not available or anywhere to be seen. It was taken to a temple for the traditional new car puja. The worst part was that the dealership executive gave a wrong commitment and fled the showroom when I arrived. I called him up and gave him an earful. I told him to bring the car to my home location for a test drive as I wouldn’t be coming back to the showroom. And the next day voila he brought the Petrol DCT instead of Diesel AT. He even tried to convince me that the performance of both cars are same. The sheer incompetence of the dealership executive was amazing and comical. He promised to get the diesel as soon as it was available but I never got that test drive.

After this tryst with fate, I had forgotten about the Seltos booking as the XUV700 knocked the socks out of my feet with its performance. By then I had decided to cancel the Seltos not only because of the sedate nature of the diesel as reported by many in the forum but also because of the poor dealership experience. I called the showroom just to enquire about the status of the car to satisfy my curiosity. Another shocker. Apparently, my dealership executive had “resigned” from the job earlier that month. Another executive was assigned to my booking and he sounded polite at first. But as soon as I asked him to cancel my booking he turned cold. He stopped responding to my enquiry on how to proceed with the cancellation. He finally sent me one text - an email ID without explaining anything.

How irrational dealership executives turn as soon as a customer cancels a booking. After three weeks of no communication from the dealership on my cancellation request, I finally complained to Kia customer care and all of a sudden things started to move at a frantic pace. The Customer Relationship Manager(CRM) reached out to me and apologised for the bad experience. My booking was cancelled on the same day and a cheque was given for the entire booking amount without deductions the next day. I had to go through Kia India customer care to move the dealership to cancel my booking. The overall experience left a bad taste in my mouth and I will certainly think twice before recommending Pressana Kia.

PS: I received the refund in the form of a cheque and it demands a visit to the bank to get it encashed even for a booking done online with a debit card. This is supposedly the showroom policy. Just thought it was worth mentioning to warn all prospective people looking to cancel their booking.
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Old 12th October 2023, 18:11   #894
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Re: 2023 Kia Seltos Facelift Review

Team,

Need suggestions from the experts here. I am mostly a sedate driver with 70% city driving. Which variant would you suggest in Seltos as a next car? I was considering Seltos IVT, but didn't like the grey interiors.

Will it be a bad idea to go for DCT as my majority driving is in the city? I am bit reluctant due to the possible DCT issues reported. What is the expected mileage in the DCT+Turbo combination?

Could you please comment? Thanks!
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Old 12th October 2023, 18:59   #895
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Re: 2023 Kia Seltos Facelift Review

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Originally Posted by true_sedan View Post
PS: I received the refund in the form of a cheque and it demands a visit to the bank to get it encashed even for a booking done online with a debit card. This is supposedly the showroom policy. Just thought it was worth mentioning to warn all prospective people looking to cancel their booking.
Hello. Sorry to hear about your experience.

My cancellation experience was smooth. I had dropped an email telling about my cancellation decision, on the same mail that I had received from the dealership confirming my booking (I had booked via the K-code). My executive, his boss and the finance folks were already marked on that email. A WhatsApp group was also created amongst the same people.

The following morning, I received a call from the boss who asked me the reason for cancellation. I explained to him and he seemed to understand (dark roof liner and claustrophobic cabin). He then committed for the refund within ten business days.

I sent a reminder on the ninth day on the WhatsApp group and received the full amount as NEFT in my account the following day.
My dealership was Autobahn, Prabhadevi, Mumbai.
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Old 12th October 2023, 19:54   #896
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Re: 2023 Kia Seltos Facelift Review

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Originally Posted by marathp View Post
Team,
Need suggestions from the experts here. I am mostly a sedate driver with 70% city driving. Which variant would you suggest in Seltos as a next car?
Will it be a bad idea to go for DCT as my majority driving is in the city?
Wouldn’t recommend the DCT for city driving. Apart from over heating issues the Seltos DCT has notoriously low city mileage figures as reported in the forum. Some members have reported 7-8 kmpl which is way less compared to other turbo petrol DCT brands in the market. Your best bet would still be the IVT or the diesel.
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Old 12th October 2023, 21:58   #897
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Re: 2023 Kia Seltos Facelift Review

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Originally Posted by marathp View Post
Team,
Need suggestions from the experts here.
Could you please comment? Thanks!
The price difference between HTX plus DCT and GTX plus DCT is minimal even after the increase in prices. So between these two, GTX+ DCT is a better option. HTX IVT saves a bit of money on OTR prices as compared to HTX+DCT and could be a good option.

The second thing to consider is your monthly milage. If it is high, then diesel AT may be a good option or stick with petrol IVT. If your milage is not high, then do consider GTX+DCT as getting few kmpl more in IVT will not give you the benefits that you get in the former.

Interior colours are of course your choice. Now I don't even notice the all black interiors of DCT+DCT, they are fine.
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Old 12th October 2023, 22:13   #898
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Re: 2023 Kia Seltos Facelift Review

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Originally Posted by SeniorC View Post
The price difference between HTX plus DCT and GTX plus DCT is minimal even after the increase in prices. So between these two, GTX+ DCT is a better option. HTX IVT saves a bit of money on OTR prices as compared to HTX+DCT and could be a good option.

The second thing to consider is your monthly milage. If it is high, then diesel AT may be a good option or stick with petrol IVT. If your milage is not high, then do consider GTX+DCT as getting few kmpl more in IVT will not give you the benefits that you get in the former.

What are your views on HTX+ iMT variant. If I go for petrol, will it be a better choice than DCT for city usage?

Interior colours are of course your choice. Now I don't even notice the all black interiors of DCT+DCT, they are fine.
Quote:
Originally Posted by true_sedan View Post
Wouldn’t recommend the DCT for city driving. Apart from over heating issues the Seltos DCT has notoriously low city mileage figures as reported in the forum. Some members have reported 7-8 kmpl which is way less compared to other turbo petrol DCT brands in the market. Your best bet would still be the IVT or the diesel.
Diesel for city usage, will there not be DPF issues after BS-6 norms?
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Old 13th October 2023, 02:06   #899
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Re: 2023 Kia Seltos Facelift Review

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Originally Posted by bizi05 View Post
Hi Everyone,

Need some suggestion, I am planning to take the delivery of my Seltos during Navaratri (as I am out of station). Yesterday I got a call from SA asking me to select the list of accessories, so that those will be installed before delivery. I have only selected Floor Mats, Boot Mat, Sceen Protector, and Number Plate Garnish. I need your suggestion, on Anti Rust Coating. Should I opt for Anti Rust coating, or is it better to skip this?
Do not go for a Screen Protector, as my SA and the Accessories manager confirmed to me that the screens are Gorilla glass and a protector is not needed. They will not scratch.

If you are going for a My Convenience package with a Preventive Care pack, then the available services under that are:

• Under body Protection (As per my SA, this is Anti Rust Coating)
• Rodent Repellent

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Old 13th October 2023, 02:18   #900
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Re: 2023 Kia Seltos Facelift Review

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Originally Posted by bharathdonti View Post
This is the best mileage I managed to achieve during my recent highway trip with the GTX+ Diesel AT, and I'm thoroughly enjoying my new Seltos. I'm content with the decision to upgrade from my 2017 1.3 S-Cross
Bro what was your mileage when your car was under 500 kms ? I also have GTX+ diesel, but the max mileage I've seen so far is 10kmpl. It's worrying me since I thought I'll get good mileage with diesel. So far I have done a 160kms a side trip, but there was no straight highway.
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