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Originally Posted by Amartya I quite enjoyed reading your post. There are things I don't agree with, but overall it made for a good read. Let's see if we can discuss along these lines and make this constructive. Let me start with the things or points that may be contrary to your opinion:
a. I believe that the market dictates the car. Look at the Honda City(OHC), it was the car that everyone aspired for , because they wanted a Honda (many generations of Accords and Civic imports made Honda a prestigious brand). It didn't matter that the City was actually a car sold in Thailand and among the cheapest that Honda made. The rest is history.
Now VW is no Honda - in terms of brand perception - but some clever marketing in the form of the German brand value has made it more aspirational. Indians do think that VW is a very premium brand - it's hilarious when one thinks about the meaning of the name itself - and that will play in it's favour. So, what they decided to do was to launch the Polo and the Vento, at entry prices low enough to attract any buyer looking at the competition, and once they were in the showroom, it was obvious that most went for a higher specced version. In order to be able to keep the entry prices low, they skimped on stuff to maintain margins.
Conclusion: Market dictates car. We want VW badge at a reasonable price, we get it, albeit reasonable in price only with low specced versions, because VW won't compromise on margins.
b. India is a relatively new on the automotive scene. The suppliers are still not consistently upto the standards that are demanded by firms like VW. Hence, localization happens at a slightly lazy rate. That means the more parts to import, the more the duty, the lesser the margins. Hence, skimp on features. Those who want them, pay through their noses and get them in Highline trim.
c. I would say, that engineering matters more than features. We after all do have the Polo and Vento built unto international standards as far as engineering is concerned. That I think is something to be appreciated.
Now the points where I agree with you:
a. VW's marketing is feeding on this superficial "snob" value. I find the colour restriction based on trim to be an extremely distasteful strategy. But as we all know, it'll work.
b. They are Skoda's parent company. In India, a Skoda can no longer be a "thinking man's" VW, anyone who thinks will have a hard time reconciling with the fact that Skoda's A.S.S. is the singularly worst in India. The Skoda's are such good cars, but .........
I think VW India should shoulder the blame squarely and try to make amends. |
Amartya, I do not see any contrariness in your views!
But again, lets turn this debate around a bit. My point which became your last point b: Skoda being a thinking mans VW, etc., refutes your first point a; It was the car called the Octavia that drove the market, lest we forget.
We are happy with
any badge at a reasonable price. I (and I'm sure many others) would be perfectly happy if all we ever got in this country was a Skoda as the pinnacle of German mid-level engineering, and where the balance between what you got (including intangibles such as customer experience) and what you paid was spot on. The last generation Laura in my opinion was almost such a car. Beat the Jetta in terms of spec, looked better, and was basically the same under the skirts.
If meeting price points and higher spec means a high level of very hi-tech localisation, I think the burden about getting quality, and capability, spot-on should be shared by us and the MNCs alike.
Its not that we do not have a component industry. Sundaram Clayton/ Lucas TVS/ Mico Bosch, and later Delphi/ Visteon have been around for years.
Its not that we cannot do quality. TVS Suzuki won the Deming prize for quality in 2002, and was the first two wheeler company in the world to get it. Prior to that, in 1998, Sundaram-Clayton ( also a group company) received the same. I was part of R&D at TVS Suzuki ( as an automobile designer) when this happened.
Parts from all of our ancilliary suppliers are happily making their way abroad for what was 20 percent of an estimated 20 billion USD turnover by way of exports (2008-09, according to the Auto Components Manufacturers Association themselves).
What we do not have are MNCs sharing critical know-how because they have to keep the high paying jobs for themselves in Bavaria and Wolfsburg. In another thread, I made a comment ( partly in jest) about why Ford has had such a low model output over the past 14 years here, and how the 8 upcoming Ford models will possibly be "sticker", "anniversary" and "sports" packs of 3 basic models. A similar argument was presented by way of rebuttal stating that volume-manufacturers need to do a lot of work to get pricing etc right, and that's why its easier for a MB or BMW to have a longer model line-up that changes almost every other year. If they engineer and build here, whats to stop them getting the volumes?
Why can't the car drive the market?
Software firms in Bangalore are doing engineering for Airbus and Boeing projects. I know, because I was in one of these too.
The upcoming 787 is a largely "outsourced" model; creative and overall responsibility lies with HQ.
As a designer, i see this in the consumer design domain too. Creative directors sit in London and Paris and San Diego, and dictate terms for products like Nokia phones sold here, with less experience than what comparable people sitting here have. The folks sitting here report back to HQ, and that's the way it is.
Everything else has been outsourced; if they ship out the high end bits too, they will all be unemployed.
But even then, given all we need for the purpose of this argument is higher tech localisation, why does my Macbook Pro says designed in California, assembled in China? What's allowing Malaysia and Thailand and Taiwan and Singapore and China to become high tech manufacturing hubs while we have bandhs and hartals and CWG scams?
It it laziness or a lack of capability? And on whose part?
On our part, the laziness arises because until there was any competition at all, you had to stand in line for a Bajaj Chetak, and no lala wanted to invest in R&D. Decades old Bajaj and Tata vehicles continue their poisonous legacy even today, and each directly descended from a technical and design standpoint from their ancestors in Vespa and Mercedes of the 40's and 50's!
How is it the Chinese and Koreans haven't had problems embracing high technology mass manufacture? VW has 11 (correct if wrong) or so operations in China! What's the issue here?
So, there seems to be a little of them not wanting us to do better, and us not wanting to do better, either!
To come back to the point, it seems to be more that marketing rather than the market is making the car. Fine, even Skoda was positioned as a premium brand. But then marketing should say this is all the market can bear, and leave it at that. And then just give us a car that can move the market. Think M800, think Esteem, think Octavia.
Give us decently specced Skoda's at Skoda prices if the market is actually determining the car. The number of reviews we have seen where the equivalent Skoda is beating the VW in a comparison are in-numerable.
Don't force Skoda to de-content just so that the half-baked VW can be priced higher and slotted in above it if the market has no real need for it.
That's exactly what's happening here. The market is not determining the car. It's the manufacturer which is doing it.