Triumph refuses to deliver motorcycles to customers not wearing safety gear

Shumi_21 · 23rd May 2018, 20:33

Quote:

Originally Posted by CrAzY dRiVeR

Just noticed this news article is dated 2016.

Thanks for pointing that out, @CrazyDriver. The article showed up on my Google news and I assumed that it is recent.

yash2424 · 24th May 2018, 13:28

If you look at Triumphs showroom pages you wont see more than 10 percent people taking deliveries wearing riding boots and jackets. Though I guess everyone do wear helmets.

kds350 · 25th May 2018, 07:27

What about discussing some real issues like special licence to ride bikes above a certain capacity. All worthwhile countries have it and even for super cars. Unlike here, where licences are doled out whether a person knows driving or not and endangers others on the road... I have no issues if he bashes his own head. "New Money" and other quotes seen in context of the statement made is to be understood in the right manner. And here the custodians are being negative about it.

quickdraw · 28th May 2018, 11:47

Allow me to chime in being a Triumph customer, Triumph India corporate is one of the worst managed brands I've had the misfortune to be dealing with. From the start, the experience as an owner was gruelling and had to literally fight to get the bike I paid for. After the whole stalling and power figure issue when I was threatened by Triumph and then they backed down once the issue got some steam.

Now I am blocked from all their social media but constantly see people who bought the new 765 facing issues, they are much quicker of putting things under the carpet now before they become a big issue but overall its a pathetic experience for all customers and it permeates from the top and I'm sorry to say this guy is a joke amongst owner circles. From revving brand new cold engines like crazy on stage (with a customer bike) to passing dumb comments which I am not going to mention here, is totally unbecoming of a CEO/MD. I know many people who have taken delivery without any of the prerequisites these guys mention so its all just faff.

RogerEphraim · 28th May 2018, 16:33

When I purchased my Harley, the showroom advisor asked me to come with jeans, shoes and a helmet.

In fact when I booked my appointment for a test drive, I got a message asking me to wear shoes and jeans and to bring a helmet.

I think this is a good move and even other brands should follow suit.

On another tangent, when I bought my first bike, my mom bought me a helmet even before I bought my bike. Some of these practicies need to start at home and elders need to set trends for youngsters to follow.

24th May 2018, 13:28	#32
yash2424 BHPian Join Date: Jul 2015 Location: New York Posts: 96 Thanked: 249 Times	Re: Triumph refuses to deliver motorcycles to customers not wearing safety gear If you look at Triumphs showroom pages you wont see more than 10 percent people taking deliveries wearing riding boots and jackets. Though I guess everyone do wear helmets.
	(1) Thanks

25th May 2018, 07:27	#33
kds350 Newbie Join Date: Aug 2007 Location: Noida Posts: 5 Thanked: 6 Times	Re: Triumph refuses to deliver motorcycles to customers not wearing safety gear What about discussing some real issues like special licence to ride bikes above a certain capacity. All worthwhile countries have it and even for super cars. Unlike here, where licences are doled out whether a person knows driving or not and endangers others on the road... I have no issues if he bashes his own head. "New Money" and other quotes seen in context of the statement made is to be understood in the right manner. And here the custodians are being negative about it.
	(1) Thanks

28th May 2018, 11:47	#34
quickdraw Senior - BHPian Join Date: Mar 2008 Location: New Delhi Posts: 1,284 Thanked: 2,693 Times View My Garage	Re: Triumph refuses to deliver motorcycles to customers not wearing safety gear Allow me to chime in being a Triumph customer, Triumph India corporate is one of the worst managed brands I've had the misfortune to be dealing with. From the start, the experience as an owner was gruelling and had to literally fight to get the bike I paid for. After the whole stalling and power figure issue when I was threatened by Triumph and then they backed down once the issue got some steam. Now I am blocked from all their social media but constantly see people who bought the new 765 facing issues, they are much quicker of putting things under the carpet now before they become a big issue but overall its a pathetic experience for all customers and it permeates from the top and I'm sorry to say this guy is a joke amongst owner circles. From revving brand new cold engines like crazy on stage (with a customer bike) to passing dumb comments which I am not going to mention here, is totally unbecoming of a CEO/MD. I know many people who have taken delivery without any of the prerequisites these guys mention so its all just faff.
	(6) Thanks

28th May 2018, 16:33	#35
RogerEphraim Newbie Join Date: Oct 2010 Location: Bangalore Posts: 23 Thanked: 177 Times	Re: Triumph refuses to deliver motorcycles to customers not wearing safety gear When I purchased my Harley, the showroom advisor asked me to come with jeans, shoes and a helmet. In fact when I booked my appointment for a test drive, I got a message asking me to wear shoes and jeans and to bring a helmet. I think this is a good move and even other brands should follow suit. On another tangent, when I bought my first bike, my mom bought me a helmet even before I bought my bike. Some of these practicies need to start at home and elders need to set trends for youngsters to follow.
	(2) Thanks