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Old 27th December 2016, 14:44   #46
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Default Cab Operators/Drivers:Contact Details

I am not sure if there already exists such a thread,if it does,mods-could you please merge-TIA!If it does not exist,then could everyone please use this thread to provide references of trusted-used & tried cab/taxi companies/drivers numbers and whereabouts.For starters,I am looking for a trusted cab person who could pick up an aged couple from Bangalore,drive to Chikmagalur,stay there for 3 nights and drive back to Bangalore.Any leads would be greatly appreciated.Thanks!
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Old 28th December 2016, 12:15   #47
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Default Bangalore & Goa Cab Details

This thread has the details of a trusted cab person at Goa.
http://www.team-bhp.com/forum/route-...ml#post4117330



At Bangalore the below reference is valid:

08892002004 Mr Mahesh from Deccan Express
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Old 29th December 2016, 11:59   #48
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Default Chennai Cab

Shiva : 9962393083 Etios
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Old 5th June 2017, 08:34   #49
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Default Online tourist cab rental aggregator hippocabs allegedly cheats customer

Doesn't pay the cab owner so the driver strands the passengers 20 km from their destination

https://www.facebook.com/jay.jesrani...55447431847112

Quote:
We booked a Innova to travel for 4days 3 nights from Chandigarh to Mandi(in Himachal Pradesh) from 31st May to 3rd June. The booking was done on @hippocabs (www.hippocabs.com) . We made full payment for the cab online via our credit card and received payment confirmation on mail and SMS. The booking process and confirmation was good and received the car confirmation and driver name prior to our arrival in Chandigarh. This was the only good part of booking the tourist vehicle online.

On arrival the driver was late at the airport and had to wait for 30 mins to come.

On our way to Mandi as we crossed 99kms of the total 250kms and the driver said car AC has to be switched off when we climb the hills. Also AC will not be switched on till we land back in Chandigarh !!!! This was not told to us... in fact we were charged 1/- extra per KM for driving in the hills. This information of AC will not be on in the hills was not given while booking the cab and speaking to the customer agent of hippo.

On our way to Mandi, driver was talking to his friends and boss while driving. We asked him to stop talking while driving.

After reaching Mandi the driver had lacklustre attitude towards the guests and driving around. He said wanted to quit the job and hence he was frustrated. In the total booking there was driver allowance of Rs. 250/- per day but we got him a room to sleep and food at home daily. There was not much of work for him in Mandi.

The return journey we started at 1:30pm from Mandi to Chandigarh. On the way we were asked how we would pay the balance amount by cash or paytm? We told the driver the payment was made 100% and there was no balance to be paid as we were under the total allotted 1000/kms.

On reaching 50kms before our destination, we were asked to make payment of balance amount as hippo cabs had not transferred funds to the car vendor(car owner). We made multiple concall's between hippocabs and the car vendor to clear the confusion. Hippo cabs told us no balance has to be paid by us. But would not transfer funds to the car vendor.

The driver and vendor stopped the car 20kms away from our destination and refused to drive further till he got the money either from us or hippo. Again we did multiple rounds of phone call with hippo customer service and after 2 hours hippo cabs transferred the funds to the vendor.

I had offered to stay with the car vendor till the funds were transferred , while my wife and 3 year daughter could take a taxi with the luggage and go home . But the car vendor did not allow to take the luggage . Our luggage was confesticated till the vendor got his dues from hippo cabs. All this happened between 7pm to 9pm and we were stranded on the roads of Chandigarh .

We were at ransom from the car vendor and no customer service attitude from hippo cabs.

There was no help from Hippo Cabs but more of a harrassment. It was complete case of disservice and strongly recommend not to use Hippo Cabs.
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Old 5th June 2017, 09:00   #50
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Default Re: Online tourist cab rental aggregator hippocabs allegedly cheats customer

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Originally Posted by hserus View Post
Doesn't pay the cab owner so the driver strands the passengers 20 km from their destination
Looks like they got a stereotype goonda driver, no matter what they'll only look to extort and take advantage.. specially to those who're nice to them. The customer has written a much too polite review, if I were them I'd have taken this as a police case (from the driver/owner end for extortion, threats and criminal intimidation) and in the legal end with the "aggregator" hippocabs, what next rhinocabs?

I've always, always had a problem with the aggregation model, there is mostly no verification done by these so called "aggregators", they just put together an app at the quickest time possible which connects its poor, unsuspecting patrons to a fully prepared dri.. er daku. The "employees" of such aggregators know fully well that without them the company has no revenue and the company knows that without them the customers lose the so called convenience. About time that it rains civil cases upon such companies, writing in FB and other review sites are useless as it'll get covered up by 500 other positive reviews and some even sponsored.

As for the driver, if he wanted to quit he was most welcome to do so.. its simply not ethical to display such childish arrogance when he's on duty, its my hope that he never touches a steering wheel again. Horrible incident, a customers worst nightmare come true.
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Old 5th June 2017, 09:06   #51
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Default Re: Online tourist cab rental aggregator hippocabs allegedly cheats customer

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As for the driver, if he wanted to quit he was most welcome to do so.. its simply not ethical to display such childish arrogance when he's on duty, its my hope that he never touches a steering wheel again. Horrible incident, a customers worst nightmare come true.
Some of my elders hate that I drive long distances and ask me to "take a driver or rent a cab like everybody else in the world does"

I look at such incidents and thank god I'm naturally disobedient in such matters and also thank god for Myles and other self drive startups.
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Old 5th June 2017, 12:47   #52
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Default Re: Online tourist cab rental aggregator hippocabs allegedly cheats customer

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Originally Posted by hserus View Post
Doesn't pay the cab owner so the driver strands the passengers 20 km from their destination

https://www.facebook.com/jay.jesrani...55447431847112
Just horrible!

It is always better to book an outstation trip with your neighborhood operator, far less chances of running into such goons. And in a new place, it is better to book through the hotel's travel desk, making them fully aware, why you are booking from them and what is your expectation. Also pays to meet the owner/driver maybe a day prior to the trip. I know, it sounds a lot of work, but goes a long way to ensure such incidents are minimized.
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Old 16th June 2017, 16:22   #53
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How reliable is 'Savaari'? One of my colleagues have to travel to Coorg from Bangalore. She will be going with her 1 year old daughter and her husband with the in-laws.

Want to know if they are reliable in providing transportation while also being worth the money. Looking at an Innova for 16K for 3 days.

Please let me know if there are other options as well.
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Old 16th June 2017, 16:27   #54
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Default Re: The "Renting a Tourist Taxi" Thread

As you have kids and elderly people in the party, carzonrent.com / avis.co.in are your best bet - expensive as they do a lot of corporate rentals as well. But you are assured of polite and professional drivers, and new vehicles.

Quote:
Originally Posted by SchumiFan View Post
How reliable is 'Savaari'? One of my colleagues have to travel to Coorg from Bangalore. She will be going with her 1 year old daughter and her husband with the in-laws.

Want to know if they are reliable in providing transportation while also being worth the money. Looking at an Innova for 16K for 3 days.

Please let me know if there are other options as well.
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Old 17th June 2017, 11:12   #55
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Quote:
Originally Posted by hserus View Post
As you have kids and elderly people in the party, carzonrent.com / avis.co.in are your best bet - expensive as they do a lot of corporate rentals as well. But you are assured of polite and professional drivers, and new vehicles.
Thank you for the suggestions🙂 Carzonrent seems the better option. It is cheaper. Avis seems to offer discounts on the next immediate class, but still higher than the former service provider.

I have used Carzonrent for my local travels in Chennai and have found them reliable. Have suggested it to my colleague as well.

Will have to wait to see what they choose.
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Old 7th December 2017, 10:14   #56
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Default Re: The "Renting a Tourist Taxi" Thread

I recently booked a cab via Makemytrip.com for a Tirupati day trip from Chennai. You get to know the total trip cost and how many kms are covered in that and how much you need to pay in case the kms are exceeded. Any other terms and conditions like toll/permit etc are also mentioned clearly. The good thing is that there is an option to pay a small token amount alone as advance and balance in cash to the driver.

However, there was an IMPORTANT learning for me during this trip.

Upon starting the trip, the driver promptly set the trip meter to 0 and upon finishing the trip, the total kms for the round trip was 390 kms. As per google maps the worst case distance for this round trip was around 345kms only and. Hence it was clear that the driver was overcharging us for 45kms.

Guess how ?

When the driver started the trip meter, what I failed to take note was which trip showed 0 ( because almost all cars have atleast 2 trip meters ). I suspect, the driver had already started the other trip meter about 45kms before my house and upon trip completion, just showed me this trip meter rather than the one which was set to 0 when we started from my house.

Pls take note of such a scam when you next book a cab
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Old 7th December 2017, 10:37   #57
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Default Re: The "Renting a Tourist Taxi" Thread

All cab charges are shed to shed means the time and distance taken to reach your house and the time / distance taken to go back to his garage after dropping you are both counted.

That is why you need a cab from a provider that is local to your area instead of one deployed from miles away across the city.
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Old 10th June 2019, 13:54   #58
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Default Re: Online tourist cab rental aggregator hippocabs allegedly cheats customer

Quote:
Originally Posted by hserus View Post
Doesn't pay the cab owner so the driver strands the passengers 20 km from their destination

https://www.facebook.com/jay.jesrani...55447431847112

I had a terrible experience with @hippocabs recently. Since I was in Haridwar and wanted to goto Shimla, the only available option was to take a train to Ambala and then take a cab from there. This option was chosen as the four senior citizens in the group wanted to avoid extended cab ride from Haridwar.

Chose @hippocabs as they were the only possibility for online booking. Since they did only Chandigarh - Shimla stretch, they charged an additional 1200 for the Innova for pickup from Ambala. When we reached Ambala, our train was already late by an hour despite which the driver took another 30 minutes to arrive. The car literally stank of cheap ciggerate smoke, but being late in the evening we decided to open the windows, despite the sweltering heat and air the cab as we did not want to delay any further. It was 8PM already.

There began our nightmare. The driver seemed to be sleeping on the wheel right from the start of the journey. He kept nodding off on the wheel and so I stopped the vehicle at a Dhaba around 9:00PM. This was to aid the old people stretch some legs and help the driver catch up with some sleep before we hit the hill stretch. We resumed the journey at 10:00 PM but it only got worse. The next 4 hours was a nightmare, he was driving at 30-40Kmph and almost crashed the Innova in the rock face a total of 6 times before gaining control in the last split second. I offered to drive the rest of the stretch and stopped a total of 4 times letting him catch up with 10 min sleep breaks, tried calling hippo cabs, nothing helped. The option was to either be stranded in the hills with 4 senior citizens or try to drive for the last 100 odd Kms. Since no other vehicle was stopping we had no choice but to continue. Finally we reached Shimla at 2:30 AM and the driver slept off almost immediately while we were still unloading the luggage. Hippo cabs was non-nonchalant the next morning with a simple we will take action message, of-course nothing happened.

Moral of the story, hippocabs cares a damn, you are better of relying on known cabbies and word of mouth suggestions than rely on some damn unknown service provider who promises the moon on the other end of the phone.

Last edited by SR-71 : 10th June 2019 at 13:58.
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Old 10th June 2019, 14:32   #59
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Default Re: Online tourist cab rental aggregator hippocabs allegedly cheats customer

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Some of my elders hate that I drive long distances and ask me to "take a driver or rent a cab like everybody else in the world does"
Uff, you said it man! I would HATE having a stranger along on driving trips. The main point with such trips is the time you spend with family or friends. Even if you luck out and get a good and skilled person, and a driver who behaves like a gentleman (which most of them definitely do not these days!), it's still a stranger coming along with you, which totally spoils it for me.

A lot of my friends hire drivers because they're not confident about their driving skills on the highway. But going by some of their experiences, it doesn't seem like these so-called 'professional' drivers are any good either, and most seem considerably worse and dangerous!

Last edited by am1m : 10th June 2019 at 14:34.
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