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Originally Posted by drashkum hi all. i planned to buy sx4 zxi until i test drove linea petrol emotion pack for second time yesterday now it has got me all under confusion. both are competitively priced ( linea 7.88 on road / sx4 7.90 on road ( 8.22 minus 25000 discount). both are loaded with features. i believe maruti scores over in A.S.S but recent TATA FIAT A.S.S is tipped to be the next best thing! .can linea owners throw more light on FE of the vehicle. i wonder which is VFM? and which one to buy. help me to choose. |
I have bought Linea MJD Emotion with Blue & Me. I had this A.S.S in my mind before I had thought of buying this beauty. I did a survey with the dealership, the service center and the Fiat company itselft. Everywhere I got a positive response. I visited one of the service center and spoke to the manager and he assured me that the service part wont pose a problem for the Linea. He said they were very well prepared for the Linea.
I had a problem (of ORVM breaking) and got in touch with the company as well as the service center. I was informed by the company that if the part was not available they would provide me in 1 day. I checked with the service center and to my shock the ORVM was readily available. Let me tell you that my Linea was (I guess) the very first one to be on Mumbai roads. I got the car on 2nd Feb and I am sure people who had booked at the launch are still waiting for their car to be delivered. All in all i mean is that while the car was still not on road the parts were available and that the company was ready if the service center didnt have the part. And about my ORVM being changed it was done in just half hour, I didnt require an appointment and also it was done under warranty. I bet no manufacturer will provide a warranty on ORVM as it is a part which can break while coming in contact with an outer object. Also i asked about the cost of the ORVM and got to know that it was ultra cheap. It was for RS 1500 or some 50 Rs more. My ORVM of Hyundai Accent and Getz which dont have an electric motor cost me more than that. I have heard and checked it by myself to know that the Linea spares are the least expensive as compared to SX4, ANHC, Verna and Fiesta. In one of the blogs you can check with Muneemmk in which he has stated that the Linea spares are subsidized by 40%. Muneemmk is an ex Fiat employee. Fiat has purposely kept its spares price less so that customers dont complaint about parts and service being expensive.
For a very small problem that i face with the stereo system (it switches on without any reason while i insert and turn the key) I had mailed to Fiat. I got a call from its service head, he forwarded my complaint to Tata people and i got a call from the Tata company itself and they forwarded my complaint to Wasan motors from whom I have purchased the Linea. Though this may sound long process, I didnt have to do anything apart from mailing Fiat. Every call from Fiat, Tata and Wasan was backed by emails in my inbox asking me for my feedback about my satisfaction for the complaint mentioned. All 3 companies were asking me to get my vehicle to the service center but I had decided that I would show this problem while in the 1st service of my car.
Believe me Fiat has become very aggressive and this time its not leaving any stone unturned to make Fiat users happy. In one of the blogs by some Linea user in some other city he had mentioned that the for the problem with the Blue and Me the dealer had sent his technician to the office of the owner to solve the problem as the service center was far away from the customer.
There is some meet also happening for the Linea owners in Mumbai and I am waiting to get a call from the agency that is conducting the meet. I guess it must be for the feedback from Linea users.
So now if you plan to buy a Fiat product I would suggest you to keep Fiat service people (from the company) phone numbers and email ids handy. So if at all you face a problem with the Linea or else at the service center you can get in touch with the Fiat officials.
I have driven the Linea for 2000 kms in 50 days and its amazing in ride quality and road noise is also at its minimum. I am driving a diesel so wont comment on the engine part but the cabin feel is just amazing. Best is the handling at top speeds. I have tried cutting corners at 80 + speed and have driven in Bhimashankar ghats at that speed with full confidence.
And for the SX4, I have two points on this car. The rear middle seat is so bad that it was difficult for me to sit for a very short trip also and the second minus point which I feel is the Fuel efficiency of the car. Its very poor. So buy it only if you are ready with such FE figures and that you are prepared to travel just four in this car. So however good the car be, for me having a bad FE and no proper 5th passenger seat puts me off from buying.
All the best for whatever choice you make.