I was there when it happened, and right now I can only fume and rant. After having reserved the tickets (the expensive- closer to the stage ones) months in advance, and buying them the moment they went on sale, this is absolute rubbish!
We were at the venue at 2 pm, knowing that the gates would open at 3. At 3, there is an announcement that the gates would open an hour later. That's fine, we'll wait- its Metallica after all. As I looked around, I noticed the lack of cops or security personnel- there weren't even parking attendants where we'd parked the car.
By now its 4 pm and the crowd has swollen to a couple of thousand atleast. When we finally managed to get inside the venue through six layers of checks each of which were pointless because only one in four tickets were being seen (its a little difficult to check tickets when you have a 10-across column of people walking in) and I had no difficultly getting my ciggies and lighter in.
So we wait some more. By now I'd like to have something to eat or drink and I realise that there's just one, yes ONE burger outlet that is supposed to cater for 30,000 people. The loos, which clearly weren't enough for so many people were already unusable.
At about this point I hear a white guy (assuming he is part of the Metallica crew, whom I will call Beavis) starts to announce that a barrier has been broken up in front and the crowd needs to move back so that they can repair it. At this point I'm looking towards the front and I'm looking for security personnel, and bouncers and police but see none of these. Undoubtedly, the barrier had been breached, with at that point a crowd of assuming already 5000 strong, all trying to get the spot closest to the stage there would be some pushing and shoving, not something unexpected. I remember a similar incident happening in the Iron Maiden concert in Bangalore 2007. One stark difference between the two crowds what I could see is that the crowd at Gurgaon seemed far more dull. People were hardly screaming, no one shouting slogans of "bring on the music", "make some noise", etc. We tried to do so but received no response from the rest of the crowd. So our impression at this point is - wow, this crowd is too well behaved (especially for Gurgaon).
The crowd is having difficulty moving back as so Beavis comes out again and announces "Hey, buttheads! If you don't move back we cannot repair the barrier and there will be no music until we are able to do so!" Seems a tad unnecessary to use such language at this point of time, but eventually with a little more coaxing from the Indian organizer, the crowd moves back. Where was the damn security to push people back?? I didn't see a single one inside the venue!
Finally at 6:30 Beavis comes out to inform everyone that "Metallica is holding a press conference right now at their hotel for National TV and media. We have had some technical issues that we have not able to resolve. So, Metallica will play for you all right here tomorrow at 4 PM". And just like that he disappears.
Now, people who have been patiently waiting since the the gates opened and even before, start getting angry. You hear shouts of "**** you", "We want Metallica", etc. The Indian organizer comes out to plead to the audience to go home, he actual says "Jaoo na? Kal Metallica bajayega" as if it is no big deal that we have been waiting for 4 hours in the sun to hear Metallica play. Now the crowd goes berserk. People start throwing bottles onto stage. They are still telling the crowd to disperse, before they run for cover as well.
Disappointed as we are we decided we might a well head out, along with most of the remaining audience. But when we reach the exits they haven't even been opened!!! At this point people have climbed onto stage and are trashing the place up and we fear a stampede. 15 minutes later we are finally outside and the chaos continues.
This isnt a case of standard North India anger/boorishness/unruly behaviour. Simply a matter of bad management. Or was it something else? As we were trying to flee the mayhem that began, I realised that it was not Lar's drum kit on the stage, there was NO EQUIPMENT.
Just a couple of microphones!! No sound control console, nothing!!! This concert was already cancelled even before the gates were opened and the organizers didn’t want to have riot outside where they would be held responsible by the police for destruction of public property. The photos that Metallica have put up of the venue are nothing like what it looked like yesterday even though they are dating the photos 28th October. They are probably from the day before they dismantled most of it, before the gates opened.
Damn you DNA Networks!
And to my fellow BHPians in Bangalore (you lucky buggers, you), I wish you, from the bottom of my envious heart, all the very best.