Maruti Suzuki Autocard

Rodie09 · 3rd August 2009, 18:45

I recently had a very pleasant experience with Maruti and would like to share it on the Forum. And since it is also related to Autocard, I think it belongs to this thread to some extent.
I have a Jan 2007 Alto Lx and along came this Autocard. I was always skeptical about its benefits but still used it a lot as a normal credit card. Over the period of 2.5 yrs, I had accumulated about 2K points on it. I always doubted if they'd let me use them without any conditions. So, recently I gave my car for a 20K km service at Millineum Mobility's Dapodi workshop in Pune. I also had a couple of coupons from Millenium Mobility when I renewed insurance with them - each worth Rs 500 / with 6 month and 12 month validity resp.
At the time of servicing I also made insuarnce claims of about 7k. Service bill was 3.5 k.
I had not informed them of my intentions of using the coupons and Auto points for payment.
When I went to pick my car, on the payment counter I presented the two coupons. They readily accepted them, one against body shop bill and other against service bill - no fuss for using them together. The two bill dates differed by a day only.
On top of all this, I presented my Autocard for points redemption - this one accepted too ; no excuses given for disallowing clubbing of offers.
So, in the end I ended up paying just 1300 bucks against the total bill of 10.5 k - rest covered in insurance.
Points and coupons combined discount was 3.5 K.
At the end what I felt is that it was not a Marketing Gimmick - they honoured their promise. Of course, they didnt inflate the bills as theyy were not told about my intentions.
At the end of the day Ieft the workshop pretty happy with a thought in my mind to use this card more often.
cheers.

abhishek_bmw · 4th August 2009, 00:21

Congratulations.Thanks for sharing a god experience.

rajesh1868 · 21st September 2009, 11:08

Got an SMS from citibank saying they are stopping autocard . it says they are ready to issue a iol petro card instead of this
i checked autocard site. maruti is tying up with sbi for a new card

meerkat · 21st September 2009, 18:57

Do you guys keep track of Autocard reward points (i.e. whether it tallies
with the Maruti promise)? I recently noticed that for my Maruti Insurance
renewal I got just 1% reward points. Maruti promise was 3%. Citibank
says this 1% came from the "Citibank pouch". The rest should come from
"Maruti pouch". It doesn't appear on my statement. Maruti says contact
dealer. Dealer says contact Maruti. How nice!

akhilesh51 · 21st September 2009, 19:58

Tata has been a step ahead in this case. Empower Card by Tata Motors is a free loyalty card for all new Tata customers. Agreed, It is not a credit card like Maruti Autocard but the benefits are massive like:
1. Discounts at Taj / Gateway Hotels and Restaurants
2. Invitations to events
3. Loyalty points for air travel in Jet Airways / Kingfisher Airlines
4. Loyalty points at World of Titan.
5. Loyalty points at Westside / Croma Stores
6. Points can be reddemed against next purchase / service of car.

There are three categories in the card. Indica Club, Indigo Club and Safari Club with owners of Tata Safari enjoying maximum benefits.

View Poll Results: What do you say about this marketing trick?
Yes, good offer - would actually help.	31	50.82%
Won't make any difference.	21	34.43%
Desperate step.	9	14.75%
Voters: 61. You may not vote on this poll

3rd August 2009, 18:45	#31
Rodie09 BHPian Join Date: Jan 2009 Location: Pune Posts: 394 Thanked: 1,356 Times	Autocard Points Redeemed I recently had a very pleasant experience with Maruti and would like to share it on the Forum. And since it is also related to Autocard, I think it belongs to this thread to some extent. I have a Jan 2007 Alto Lx and along came this Autocard. I was always skeptical about its benefits but still used it a lot as a normal credit card. Over the period of 2.5 yrs, I had accumulated about 2K points on it. I always doubted if they'd let me use them without any conditions. So, recently I gave my car for a 20K km service at Millineum Mobility's Dapodi workshop in Pune. I also had a couple of coupons from Millenium Mobility when I renewed insurance with them - each worth Rs 500 / with 6 month and 12 month validity resp. At the time of servicing I also made insuarnce claims of about 7k. Service bill was 3.5 k. I had not informed them of my intentions of using the coupons and Auto points for payment. When I went to pick my car, on the payment counter I presented the two coupons. They readily accepted them, one against body shop bill and other against service bill - no fuss for using them together. The two bill dates differed by a day only. On top of all this, I presented my Autocard for points redemption - this one accepted too ; no excuses given for disallowing clubbing of offers. So, in the end I ended up paying just 1300 bucks against the total bill of 10.5 k - rest covered in insurance. Points and coupons combined discount was 3.5 K. At the end what I felt is that it was not a Marketing Gimmick - they honoured their promise. Of course, they didnt inflate the bills as theyy were not told about my intentions. At the end of the day Ieft the workshop pretty happy with a thought in my mind to use this card more often. cheers.
	() Thanks

4th August 2009, 00:21	#32
abhishek_bmw BHPian Join Date: Jul 2009 Location: Kolkata/Shimla/ Posts: 67 Thanked: 8 Times	congratulations Congratulations.Thanks for sharing a god experience.
	() Thanks

21st September 2009, 11:08	#33
rajesh1868 BHPian Join Date: Jan 2008 Location: 515134 Posts: 321 Thanked: 336 Times	Got an SMS from citibank saying they are stopping autocard . it says they are ready to issue a iol petro card instead of this i checked autocard site. maruti is tying up with sbi for a new card
	() Thanks

21st September 2009, 18:57	#34
meerkat BHPian Join Date: Nov 2004 Location: World Posts: 123 Thanked: 182 Times	Do you guys keep track of Autocard reward points (i.e. whether it tallies with the Maruti promise)? I recently noticed that for my Maruti Insurance renewal I got just 1% reward points. Maruti promise was 3%. Citibank says this 1% came from the "Citibank pouch". The rest should come from "Maruti pouch". It doesn't appear on my statement. Maruti says contact dealer. Dealer says contact Maruti. How nice! Last edited by meerkat : 21st September 2009 at 18:58.
	() Thanks

21st September 2009, 19:58	#35
akhilesh51 BHPian Join Date: Jan 2009 Location: Jaipur, RAJ Posts: 631 Thanked: 339 Times	Tata has been a step ahead in this case. Empower Card by Tata Motors is a free loyalty card for all new Tata customers. Agreed, It is not a credit card like Maruti Autocard but the benefits are massive like: 1. Discounts at Taj / Gateway Hotels and Restaurants 2. Invitations to events 3. Loyalty points for air travel in Jet Airways / Kingfisher Airlines 4. Loyalty points at World of Titan. 5. Loyalty points at Westside / Croma Stores 6. Points can be reddemed against next purchase / service of car. There are three categories in the card. Indica Club, Indigo Club and Safari Club with owners of Tata Safari enjoying maximum benefits.
	() Thanks