Windows XP help with online update

viper · 25th April 2006, 09:35

Hi Guys,

I had a virus attack on my comp around 10 days go and had to end up formatting my drive. The engineer that did the job installed his own Cd which had Xp professional and seperately installed SP2. The rest of my software was installed by me and the machine seems to be running OK now. The earlier XP was installed from my CD which had SP2 combined in one CD(both not orginal).

After the new install I am unable to do the following :

1> Use Windows Update- Asks to download Active X controls which my comp does not do. Have already done all the necessary settings in explorer and enbled all content.
2> Using Office Update - same problem.
3> Online scan for virus/security from Symantec or Trends Micro. It says Active X controls failed to install or something like that.

I could do all of the above on my comp prior to formatting(using same pirated software even though windows identified my cd as pirated it has free downloads via automatic update). spoke to another engineer who said that it could be because SP2 was installed seperately and that I will have to reformat and install XP with SP2 again.

Please help as I want to check if the machine is still infected cause I have reinstalled the same data. NAV says no virus and definitions are upto date.

Viper

yogi1771 · 25th April 2006, 10:45

u cant update ur winxp if its a pirated cd

viper · 25th April 2006, 11:04

Hi Yogi,

yes you can. I have been doing so in the past and yet do so in my other comps.

Viper

satish_appasani · 25th April 2006, 11:12

The issue could be in the security settings in your IE. Check whether Activex dowloads are set to prompt or atleast set to prompt.

Another thing could be your Firewall and browser toolbars. If you have installed Google, MSN or any other toolbar, make sure that they are not blocking Activex components. Also check the Windows Firewall settings.

Did you install any spyware or adware blockers like MS Anti spyware. If yes, check their settings.

viper · 25th April 2006, 11:27

Quote:

Originally Posted by satish_appasani

The issue could be in the security settings in your IE. Check whether Activex dowloads are set to prompt or atleast set to prompt.

Another thing could be your Firewall and browser toolbars. If you have installed Google, MSN or any other toolbar, make sure that they are not blocking Activex components. Also check the Windows Firewall settings.

Did you install any spyware or adware blockers like MS Anti spyware. If yes, check their settings.

Hi Satish,

Even I feel so but the problem is I am not much of a tech person. i tried doing whatever some engineer suggested over the phone but no success. I enabled all content in the security settings in all the zones(Internet, Local Intranet, Trusted Sites, restricted sites) with no success.

I am using Spybot, and Google Desktop bar and have checked their settings as well including turning pop-up blocker off.

Another problem I forgot to mention is everytime I start the comp the an icon on the taskbar pops up saying Secutiy alert activate antivirus please click baloon to solve problem when I click it my NAV shows active.

Viper

v.tec · 25th April 2006, 13:50

in IE
go to tools> internet options
under security tab...lower level's of internet and local intranet..
then under advanced..
scroll down
tick active content
or
try turning off the built in firewall..(this is just a guess)

sbasak · 25th April 2006, 14:54

There are few on the wild registration numbers of WinXP. Most people use these numbers in their pirated CDs.

Now, in Service Pack, Microsoft has hardcoded these numbers in their code as to not allow these computers able to install Windows update.

So, you're outta luck here.....

Only solution is to reinstall XP again (fine with pirated CDs) and supply a different (but valid) license number (which is not blocked by Microsoft).

Search on the net, you can get those numbers pretty easily!

Good luck

Zappo · 25th April 2006, 17:19

@sbasak: No it is not hardcoded in WinXP Lol. When you use pirated XP the WinXP goes to the MS update site and checks the no. against an active database. Microsoft maintains a list of such nos. which have been used by multitude of people from across the world and hence are most probably pirated. I got around this problem by using a tool that uses the algorithm of the Windows to generate a new no. Its a trial and error method. The no. generated may not be acepted by windows. So you generate another, till you hit paydirt. I got the no. changed and then also managed to dwnld and install SP2.

Hey Viper, from the description it sounds to me like you have a registry problem. All COM(ActiveX) components need to be registered by the windows to make them usable. Now if the registry is corrupted the component will not register. Another thing is to check how the windows is mapping the web access on the local machine. It normally maps to a local user and if that user does not have the rights to the registry you will face the same problems. Check whether you yourself have the rights to do so. Unfortunately all this may sound pretty technical to you but then there is no way out of this. I would suggest that you get hold of a technical guy and ask him to check the above suggested issues.

pdev29 · 25th April 2006, 17:29

IN IE-Tools-securitytab-click on internet-custom level -enable all active x- make level to low try going to windows update site add http://update.microsoft.com and http://download.windowsupdate.microsoft.com under trusted site
disconnect router if you are using one disable firewall
but windows will look for WGA (windows genuine advantage)
so if you have pirated copy you wont be able to download updates
best of luck
Dev

viper · 25th April 2006, 19:43

Hi Guys,

2 problems solved by reinstalling Windows with Sp2 from my own CD. Am able to update both Windows as well as Office Xp.

Any solutions for the online virus check issue.

Viper

zulfikar · 26th April 2006, 08:36

hi viper...
in IE Tools-Internet Options-Advanced-uncheck "Enable Third praty Browser Extensions(Requires Restart)"

then restart the computer and then try scanning online..
should work...

I use to work for DELL (Desktops)...he he he

viper · 26th April 2006, 20:04

Quote:

Originally Posted by zulfikar

hi viper...
in IE Tools-Internet Options-Advanced-uncheck "Enable Third praty Browser Extensions(Requires Restart)"

then restart the computer and then try scanning online..
should work...

I use to work for DELL (Desktops)...he he he

Hi Guys,

Thanks a lot all problems look solved at least for the time being.

Viper

25th April 2006, 09:35	#1
viper BANNED Join Date: Mar 2005 Location: Mumbai Posts: 1,773 Thanked: 19 Times	Windows XP help with online update Hi Guys, I had a virus attack on my comp around 10 days go and had to end up formatting my drive. The engineer that did the job installed his own Cd which had Xp professional and seperately installed SP2. The rest of my software was installed by me and the machine seems to be running OK now. The earlier XP was installed from my CD which had SP2 combined in one CD(both not orginal). After the new install I am unable to do the following : 1> Use Windows Update- Asks to download Active X controls which my comp does not do. Have already done all the necessary settings in explorer and enbled all content. 2> Using Office Update - same problem. 3> Online scan for virus/security from Symantec or Trends Micro. It says Active X controls failed to install or something like that. I could do all of the above on my comp prior to formatting(using same pirated software even though windows identified my cd as pirated it has free downloads via automatic update). spoke to another engineer who said that it could be because SP2 was installed seperately and that I will have to reformat and install XP with SP2 again. Please help as I want to check if the machine is still infected cause I have reinstalled the same data. NAV says no virus and definitions are upto date. Viper
	() Thanks

25th April 2006, 10:45	#2
yogi1771 BHPian Join Date: Feb 2006 Location: mumbai Posts: 697 Thanked: 15 Times	u cant update ur winxp if its a pirated cd
	() Thanks

25th April 2006, 11:04	#3
viper BANNED Join Date: Mar 2005 Location: Mumbai Posts: 1,773 Thanked: 19 Times	Hi Yogi, yes you can. I have been doing so in the past and yet do so in my other comps. Viper
	() Thanks

25th April 2006, 11:12	#4
satish_appasani Senior - BHPian Join Date: Jun 2004 Location: Hyderabad Posts: 1,112 Thanked: 104 Times View My Garage	The issue could be in the security settings in your IE. Check whether Activex dowloads are set to prompt or atleast set to prompt. Another thing could be your Firewall and browser toolbars. If you have installed Google, MSN or any other toolbar, make sure that they are not blocking Activex components. Also check the Windows Firewall settings. Did you install any spyware or adware blockers like MS Anti spyware. If yes, check their settings.
	() Thanks

25th April 2006, 13:50	#6
v.tec BHPian Join Date: Mar 2006 Location: Gurgaon Posts: 251 Thanked: 18 Times View My Garage	in IE go to tools> internet options under security tab...lower level's of internet and local intranet.. then under advanced.. scroll down tick active content or try turning off the built in firewall..(this is just a guess)
	() Thanks

25th April 2006, 14:54	#7
sbasak BHPian Join Date: Nov 2005 Location: CCU-LTN Posts: 608 Thanked: 14 Times	There are few on the wild registration numbers of WinXP. Most people use these numbers in their pirated CDs. Now, in Service Pack, Microsoft has hardcoded these numbers in their code as to not allow these computers able to install Windows update. So, you're outta luck here..... Only solution is to reinstall XP again (fine with pirated CDs) and supply a different (but valid) license number (which is not blocked by Microsoft). Search on the net, you can get those numbers pretty easily! Good luck
	() Thanks

25th April 2006, 17:19	#8
Zappo Team-BHP Support Join Date: Oct 2005 Location: Hyderabad Posts: 5,919 Thanked: 2,652 Times	@sbasak: No it is not hardcoded in WinXP Lol. When you use pirated XP the WinXP goes to the MS update site and checks the no. against an active database. Microsoft maintains a list of such nos. which have been used by multitude of people from across the world and hence are most probably pirated. I got around this problem by using a tool that uses the algorithm of the Windows to generate a new no. Its a trial and error method. The no. generated may not be acepted by windows. So you generate another, till you hit paydirt. I got the no. changed and then also managed to dwnld and install SP2. Hey Viper, from the description it sounds to me like you have a registry problem. All COM(ActiveX) components need to be registered by the windows to make them usable. Now if the registry is corrupted the component will not register. Another thing is to check how the windows is mapping the web access on the local machine. It normally maps to a local user and if that user does not have the rights to the registry you will face the same problems. Check whether you yourself have the rights to do so. Unfortunately all this may sound pretty technical to you but then there is no way out of this. I would suggest that you get hold of a technical guy and ask him to check the above suggested issues.
	() Thanks

25th April 2006, 17:29	#9
pdev29 Senior - BHPian Join Date: Feb 2006 Location: Mumbai Posts: 1,039 Thanked: 288 Times View My Garage	IN IE-Tools-securitytab-click on internet-custom level -enable all active x- make level to low try going to windows update site add http://update.microsoft.com and http://download.windowsupdate.microsoft.com under trusted site disconnect router if you are using one disable firewall but windows will look for WGA (windows genuine advantage) so if you have pirated copy you wont be able to download updates best of luck Dev Last edited by pdev29 : 25th April 2006 at 17:32.
	() Thanks

25th April 2006, 19:43	#10
viper BANNED Join Date: Mar 2005 Location: Mumbai Posts: 1,773 Thanked: 19 Times	Hi Guys, 2 problems solved by reinstalling Windows with Sp2 from my own CD. Am able to update both Windows as well as Office Xp. Any solutions for the online virus check issue. Viper
	() Thanks

26th April 2006, 08:36	#11
zulfikar BHPian Join Date: Feb 2005 Location: Hyderabad Posts: 532 Thanked: 18 Times View My Garage	hi viper... in IE Tools-Internet Options-Advanced-uncheck "Enable Third praty Browser Extensions(Requires Restart)" then restart the computer and then try scanning online.. should work... I use to work for DELL (Desktops)...he he he
	() Thanks