Is it india shining.?,I made an online Complaint, the resturant owner is on his knees

vinces · 6th September 2006, 19:58

Quote:

Originally Posted by vinces

Just registered a complaint with corecentre against TVS Spectra. The usual - no spares, poor service, no exchange offers (would you believe it - they offered me Rs.1500/- for my Rs.34000/- scooter, while Bajaj Motors offered Rs.6500/-... which just proves how much TVS values it's own products!!! I blame it all on Sachin Tendulkar!)

Update for 6th september 2006
no reply, no action, no nothing

abdriver2000 · 8th September 2006, 23:27

My complaint is now 3 weeks old. I guess it will become a statistic in the next report. They already have a backlog of 12000 complaints.

viper · 9th September 2006, 09:05

Hi Guys,

Even I had registered a complaint against ABN Amro bank on the 89th August. Got a reply on the 4th Sptember and a follow up letter yesterday. Also spoke over the phone to the legal manager who was very nice and helpful. She said that cases are treated as per the importance and damage caused to the consumer and not in order of complaints registered.

If they feel a certain case is genuine then they treat that with priority.

Viper

normally_crazy · 3rd October 2006, 11:40

Quote:

Originally Posted by normally_crazy

Just registered a complaint against a resturant for overcharging for a bottle of mineral water. Will keep u fellows informed.

Got the reply by registered post for the above ,

Anyone care to explain to me what do they mean by loose form ? A bottle of mineral water which is sealed and is opened only in front of me on my table , is in loose form ?

tsk1979 · 3rd October 2006, 11:49

yes thats loose form. Just as they can sell you pepsi for 30rs.

normally_crazy · 3rd October 2006, 11:54

So then we have to buy a crate of mineral water in a restuarant , only then will they charge the MRP ?

speedofreak · 3rd October 2006, 12:07

Quote:

Originally Posted by normally_crazy

Got the reply by registered post for the above ,

Anyone care to explain to me what do they mean by loose form ? A bottle of mineral water which is sealed and is opened only in front of me on my table , is in loose form ?

don know about this loose form thingy..........and most of the cases wherein the Hotel/resturant was penalised was the case of buying from the counter as in take away .

tsk1979 · 3rd October 2006, 12:40

Yes speedo, the judgement is still pending in high court I think(if someone has any other info please correct me).
The case was filed by a law student. After that all theaters started selling mineral water at m.r.p. the only differece being that the brand of mineral water they have has mrp as 25 rupees.

speedofreak · 3rd October 2006, 12:55

Quote:

Originally Posted by tsk1979

Yes speedo, the judgement is still pending in high court I think(if someone has any other info please correct me).
The case was filed by a law student. After that all theaters started selling mineral water at m.r.p. the only differece being that the brand of mineral water they have has mrp as 25 rupees.

as per theatre it was satyam cineplexes which was penalized for an amount of 1 lakh an year back or so.

And now what they sell is specially packed bottles for there theatres.

Gordon · 3rd October 2006, 15:14

Was planning once to make a list of vendors who charge extra for cold areated drinks and sending it to the Consumer Courts or something.
With this, it seems it'll be much easier.

Thanks for sharing.

Buffetfan · 4th October 2006, 02:24

Is there an association one can go to for errant builders....generally builders are hand in glove with politicians and more difficult to deal with than other type of service providers which are either small in size or are corporates.... unfortunately most of the builders fall into neither category

viper · 4th October 2006, 09:25

Quote:

Originally Posted by Gordon

Was planning once to make a list of vendors who charge extra for cold areated drinks and sending it to the Consumer Courts or something.
With this, it seems it'll be much easier.

Thanks for sharing.

Hey,

All the best buddy. You sure have an uphill task. My assumption is 75% of Mumbai outlets charge extra some on the base of refrigeration costs others under various guises.

Viper

Mad Monkey · 4th October 2006, 11:38

Quote:

Originally Posted by gunbir

gave them a stare of disapproval. Even though they stopped, it sorta dawned on me that this generation doesnt live by the values we do...

values have to be taught by the past to the present !!!
and has not this always been the case ??? granfather complaining that when he was his younger things were so different ??? petrol was cheap cars were cheap , people were polite and had manners !!! ????

gunir i am sure you weretold the same thing by your elders ....

madan80 · 12th October 2006, 17:18

well, its nice to see such a website. We are waking up to expect better quailty. The best part about glocalization (globalization + Localization) is that sometimes the best practices come thru. Our expecation levels go up after seeing what we are supposed to get.
We can only go forward.

drifter · 27th October 2006, 13:25

A follow up on my complaint which I had registered at www.corecentre.org.

Mr. Manoj Desai, owner of G7 multiplex called me up just now and apologised for charging over the MRP on a bottle of mineral water.

Also the canteen manager Mr. Farookh, called up and apologised for the same and further more promised me that it will not happen again.

I guess corecentre is something really big....as they were saying "Sir, you should have come to us first before complaining at such a high level.

Also they wanted to meet me personally....but i refused. You never know man, they might get back at you for complaining. Though it didnt sound like that as they were very polite and courteous. But in Bombay, anything and everything happens...so you can never be too careful.

Drifter

8th September 2006, 23:27	#32
abdriver2000 BHPian Join Date: Feb 2004 Location: Mumbai Posts: 331 Thanked: 30 Times View My Garage	My complaint is now 3 weeks old. I guess it will become a statistic in the next report. They already have a backlog of 12000 complaints.
	() Thanks

9th September 2006, 09:05	#33
viper BANNED Join Date: Mar 2005 Location: Mumbai Posts: 1,773 Thanked: 19 Times	Hi Guys, Even I had registered a complaint against ABN Amro bank on the 89th August. Got a reply on the 4th Sptember and a follow up letter yesterday. Also spoke over the phone to the legal manager who was very nice and helpful. She said that cases are treated as per the importance and damage caused to the consumer and not in order of complaints registered. If they feel a certain case is genuine then they treat that with priority. Viper
	() Thanks

3rd October 2006, 11:49	#35
tsk1979 Team-BHP Support Join Date: Feb 2005 Location: San Jose, CA Posts: 23,717 Thanked: 22,825 Times View My Garage	yes thats loose form. Just as they can sell you pepsi for 30rs.
	() Thanks

3rd October 2006, 11:54	#36
normally_crazy Senior - BHPian Join Date: Feb 2004 Location: Mumbai Posts: 4,369 Thanked: 528 Times View My Garage	So then we have to buy a crate of mineral water in a restuarant , only then will they charge the MRP ?
	() Thanks

3rd October 2006, 12:40	#38
tsk1979 Team-BHP Support Join Date: Feb 2005 Location: San Jose, CA Posts: 23,717 Thanked: 22,825 Times View My Garage	Yes speedo, the judgement is still pending in high court I think(if someone has any other info please correct me). The case was filed by a law student. After that all theaters started selling mineral water at m.r.p. the only differece being that the brand of mineral water they have has mrp as 25 rupees.
	() Thanks

3rd October 2006, 15:14	#40
Gordon Senior - BHPian Join Date: Feb 2004 Location: Mumbai Posts: 2,546 Thanked: 483 Times View My Garage	Was planning once to make a list of vendors who charge extra for cold areated drinks and sending it to the Consumer Courts or something. With this, it seems it'll be much easier. Thanks for sharing.
	() Thanks

4th October 2006, 02:24	#41
Buffetfan Senior - BHPian Join Date: May 2005 Location: Hyderabad Posts: 1,128 Thanked: 195 Times	Is there an association one can go to for errant builders....generally builders are hand in glove with politicians and more difficult to deal with than other type of service providers which are either small in size or are corporates.... unfortunately most of the builders fall into neither category
	() Thanks

12th October 2006, 17:18	#44
madan80 Senior - BHPian Join Date: Jan 2006 Location: Santa Clara, CA Posts: 1,360 Thanked: 80 Times View My Garage	well, its nice to see such a website. We are waking up to expect better quailty. The best part about glocalization (globalization + Localization) is that sometimes the best practices come thru. Our expecation levels go up after seeing what we are supposed to get. We can only go forward.
	() Thanks

27th October 2006, 13:25	#45
drifter Senior - BHPian Join Date: Sep 2004 Location: Bombay Posts: 1,488 Thanked: 75 Times View My Garage	A follow up on my complaint which I had registered at www.corecentre.org. Mr. Manoj Desai, owner of G7 multiplex called me up just now and apologised for charging over the MRP on a bottle of mineral water. Also the canteen manager Mr. Farookh, called up and apologised for the same and further more promised me that it will not happen again. I guess corecentre is something really big....as they were saying "Sir, you should have come to us first before complaining at such a high level. Also they wanted to meet me personally....but i refused. You never know man, they might get back at you for complaining. Though it didnt sound like that as they were very polite and courteous. But in Bombay, anything and everything happens...so you can never be too careful. Drifter
	() Thanks