Team-BHP > Shifting gears


Reply
  Search this Thread
10,675 views
Old 16th February 2005, 18:42   #1
GTO
Team-BHP Support
 
GTO's Avatar
 
Join Date: Feb 2004
Location: Bombay
Posts: 70,335
Thanked: 298,732 Times
Tata Indicom Customers : CHECK your bills!

Tata Indicom is having a massive glitch in its billing systems. 16 of my work phone lines have double billing for the month of January, ditto with one of my home lines. Double billing in the sense that monthly rentals, three way conferencing and abbreviated dialing..all have been charged twice over.

Speaking to some people about this grievous error (can run in HUGE $$$ when you have an entire office linked up), I found that there are tons of people with billing errors of December and January ONLY.

My accountant got the matter solved after 45 minutes with the customer service. What if he hadnt checked (not possible in my office).

Just check your Tata Indicom / wireless bills for the last two months. You may save a grand or two per phone line.

GTO
GTO is offline  
Old 16th February 2005, 19:31   #2
bhp
BHPian
 
bhp's Avatar
 
Join Date: Jul 2004
Location: lokhandwala mumbai
Posts: 840
Thanked: 168 Times

i have also faced problems from tata connection
they had disconnected my line without sending the bill
bhp is offline  
Old 16th February 2005, 21:58   #3
Senior - BHPian
 
aadix's Avatar
 
Join Date: Mar 2004
Location: hyderabad
Posts: 1,597
Thanked: 14 Times

no such problem in hyderabad,
for sure as one of our family business(my unc') is an tata indicom distributorship
anwayz no harm in checking!
aadix is offline  
Old 16th February 2005, 22:09   #4
Team-BHP Support
 
Rudra Sen's Avatar
 
Join Date: Apr 2004
Location: Bangalore
Posts: 11,553
Thanked: 6,477 Times

Quote:
Originally Posted by aadix
no such problem in hyderabad,
for sure as one of our family business(my unc') is an tata indicom distributorship
anwayz no harm in checking!
Aadix, you don't face any problem in Hyderabad because that is Indicom's strongest zone. They started their business from there. Other than that they're all over the place. In their business, in their communication..the list can go on. I was involved with their business (marketing & communication) for more than two years.The current team sucks full time.

Guys if you're having Indicom connection..please be prepared for more disaster
Rudra Sen is offline  
Old 16th February 2005, 22:18   #5
BANNED
 
jesal's Avatar
 
Join Date: Apr 2004
Location: Mumbai
Posts: 2,323
Thanked: 13 Times

i just threw the damn thing away. was good for nothing
jesal is offline  
Old 16th February 2005, 22:30   #6
BHPian
 
Join Date: Feb 2005
Location: mumbai
Posts: 159
Thanked: 3 Times

believe it or not - i was just in the gym talking to a friend who was cursing tata indicom...i don't know if this is true he also says that you are charged for a phone call if the reciever phone rings ten times - irrespective of the other side lifting or not - is that true?

me any the wifey - both have orange mobiles - no land lines - absolutely no hassles
cream is offline  
Old 17th February 2005, 01:50   #7
Senior - BHPian
 
X-Machine's Avatar
 
Join Date: Jul 2004
Location: Mumbai/Tokyo
Posts: 1,475
Thanked: 29 Times

I've had similiar problems with my residence line.Got rid of that damn thing a couple of weeks back.Whenever i called up on an MTNL fone,the line used to disconnect automatically after like 4-5 minutes.Was quite irritated.

X
X-Machine is offline  
Old 17th February 2005, 10:21   #8
GTO
Team-BHP Support
 
GTO's Avatar
 
Join Date: Feb 2004
Location: Bombay
Posts: 70,335
Thanked: 298,732 Times

Quote:

me any the wifey - both have orange mobiles - no land lines - absolutely no hassles
Likewise, Never had a problem with orange in exactly 10 years now. They really redefine service quality.

GTO
GTO is offline  
Old 17th February 2005, 11:31   #9
Newbie
 
kokaine's Avatar
 
Join Date: Nov 2004
Location: blore
Posts: 8
Thanked: 0 Times

to any body using indicom for heavens sake wait no longer just return the dam sets , or be prepared to spend at least 4 days a month in there offices which @#$%?
kokaine is offline  
Old 17th February 2005, 15:08   #10
BHPian
 
aggressive_anush's Avatar
 
Join Date: Sep 2004
Location: Bangalore
Posts: 97
Thanked: Once

Seriously.. indicom's service is absolutely pathetic. My brother uses one and he just hates their customer service. He was about to return the damn phone too. The only thing is that call reception is quite good.
aggressive_anush is offline  
Old 17th February 2005, 15:58   #11
Team-BHP Support
 
Rudra Sen's Avatar
 
Join Date: Apr 2004
Location: Bangalore
Posts: 11,553
Thanked: 6,477 Times

Quote:
Originally Posted by aggressive_anush
The only thing is that call reception is quite good.
That has nothing to do with Indicom. Code Dial Multiple Access is always more clear.
Rudra Sen is offline  
Old 17th February 2005, 17:10   #12
RJK
Senior - BHPian
 
RJK's Avatar
 
Join Date: Feb 2004
Location: Bombay
Posts: 1,138
Thanked: 697 Times

Quote:
Originally Posted by Rudra Sen
That has nothing to do with Indicom. Code Dial Multiple Access is always more clear.
Its actually Code Division Multiple Access

Last edited by RJK : 17th February 2005 at 17:11.
RJK is offline  
Old 17th February 2005, 18:26   #13
Team-BHP Support
 
Rudra Sen's Avatar
 
Join Date: Apr 2004
Location: Bangalore
Posts: 11,553
Thanked: 6,477 Times

Quote:
Originally Posted by rjkulkarni
Its actually Code Division Multiple Access
Sorry, my mistake. Thanks a lot RJ. Getting old you see!
Rudra Sen is offline  
Old 17th February 2005, 18:38   #14
RJK
Senior - BHPian
 
RJK's Avatar
 
Join Date: Feb 2004
Location: Bombay
Posts: 1,138
Thanked: 697 Times

Old but pretty knowledgable...
RJK is offline  
Old 19th February 2005, 10:13   #15
Distinguished - BHPian
 
lamborghini's Avatar
 
Join Date: Apr 2004
Location: Mumbai
Posts: 6,108
Thanked: 5,753 Times

no hassles with reliance right
i have a bpl and i like it. in the evenings it is very tough to get trough orange customers
want airtel though but dont want to change my number.
guys do you all think that plan doing rounds in the US where a person can change his cell compan but keep the number will make it to india?
lamborghini is offline  
Reply

Most Viewed
Thread Tools Search this Thread
Search this Thread:

Advanced Search

Copyright ©2000 - 2024, Team-BHP.com
Proudly powered by E2E Networks