Cheating on Mumbai Pune Expressway This happened to a friend of mine, Kamlesh, recently on the expressway. He asked me to post this on team bhp to make every one aware. Am not sure if this happened in the past but i have a feeling that it should have!
Cheating on Mumbai Pune Expressway
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& My First Expressway Experience
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I was coming back from a trip to Kashid yesterday night around 7:30 PM with my friend and our families. We decided to take the Mumbai-Pune Expressway to reach Pune faster as we had two kids with us who were being impatient to reach home. There was considerable traffic in Khandala ghat. Me and my friend, who was driving his new Swift VXI (ODO reading 7000 KM total), were both on the expressway for the first time so we were a bit nervous.
As we were progressing in Khandala ghat, the traffic was being denser and slow. At one of the uphills, the car's engine got stopped due of the lack of synchronization between clutch and gear. Within seconds of the car got stopped and before we try to start it again, two guys appeared in front of us and told us that the clutch of your car has gone, it won't start. My friend tried starting the car but the car was being pulled backwards on the slope and hence he again put the parking breaks on. Meanwhile these guys, claiming themselves as mechanics, started redirecting the traffic coming from back telling them that this car has some problems and asking my friend to get down and let them take car to the side of the road. We really got nervous with all these happenings and thought to first let that guy take the car in the side of the road (we were in the second lane from right in the four lane express way).
I was sure that there is no problem with the car and the guy, who claimed himself to be a mechanic, will take the car to the side using full accelerator and full clutch at the same time or something like that. And guess what he did exactly the same. He took the car to the side, opened the bonnet. We were shocked to see lots of smoke and smell coming out of the engine. Meanwhile we also spotted one more car 10 meters behind us in the same condition with some work going on with that. Those two guys claimed that we were driving the car all the way with the clutch in bad condition and now the clutch plates are gone. He told that it will take 2.5 hours to repair and Rs. 9500. We asked him to let us think and leave us alone for some time. Meanwhile my friend called the Maruti Service Support and asked them to send someone at that place. After few minutes that guy came back to us start telling us that there is no point in waiting as clutch is gone, and it's not like car got heated and will start in sometime. We asked him about towing the vehicle and he said it would cost Rs. 5000-6000, if you want to get it towed to Pune.
By that time my doubt of getting cheated was getting stronger and I again asked him to tell us finally how much time and money it is going to cost. I have also asked him whether he had all the spare parts to repair the car at the same place. He then changed his stance and told me that no part change is needed, the clutches have been stuck together and he will fix that in next 20-30 minutes. He asked for Rs. 2500 for this. He had also noticed us calling the Maruti Service Support. By this time I was sure that this guy is taking advantage of our situation as we were trapped on the "infamous" Mumbai-Pune expressway with two families and two kids. Both kids had started crying impatiently by that time. I asked my friend to let me try to start and move the car for couple of meters so that I can make sure there is a problem. Those cheaters, so called mechanics, started warning us saying even if we manage to start the car, it will stop after 100-500 meters and no one will be there to help us. They also warned us that there will be more damage to the car in that case.
But ignoring those guys, I took the driving seat, asked my friend to close the bonnet and sit inside. By that time there was no smoke in the engine. When I started the car, I didn't notice any warning indication shown by car which boosted my confidence. I raised the accelerator and that's it, we saved ourselves from those cheats. The car was running as smooth as butter and I managed a speed of 80-100 KMph. In next half an hour we were off the highway and entered into Pune with a big sigh of relief. Albeit, we safely got away from this, the incident didn't allow us to sleep for a long time.
I would also like to appreciate the response by Maruti Service as in 10-15 minutes of calling them we got the call from a local technician informing that they were about to leave for the spot. Once we confirmed all is well, they asked us to call back in case we find any issue with the car. After half an hour we received one more call from Maruti, confirming whether the problem got resolved.
I am sharing this to make sure people are aware of this and avoid such situations
Last edited by JayKis : 21st January 2014 at 09:45.
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