Zoom Car Reviews - Self Drive Rentals in India

mtnrajdeep · 20th January 2015, 18:51

I have a booking from 27th Jan to 29th Jan for the XUV. This is for an outstation trip. Have not got any intimation on cancellation of booking till now. Watching the updates on this with my fingers crossed!

SyncNest · 20th January 2015, 19:19

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fusionbang · 20th January 2015, 19:30

Quote:

Originally Posted by mtnrajdeep

I have a booking from 27th Jan to 29th Jan for the XUV. This is for an outstation trip. Have not got any intimation on cancellation of booking till now. Watching the updates on this with my fingers crossed!

It's better you try to reach them and confirm before hand. Please don't wait till the last minute or else you might be welcomed with surprises. Also try to reach there customer support tomorrow or visit there office if possible. If not, you can look at other options before hand.

downsouth · 20th January 2015, 20:24

This problem seems to be specific for Bangalore. Unable to book any cars but all of them are available online at Pune and Delhi. I have a booking in Delhi for a week starting from 24th now a little concerned that this might spread to other regions as well. Any update will post here.

naveenroy · 20th January 2015, 20:58

Could this "strike" be anything to do with the "keyless" operation that Zoomcar was testing? Perhaps people thought they will lose their jobs?

fusionbang · 21st January 2015, 11:11

Quote:

Originally Posted by naveenroy

Could this "strike" be anything to do with the "keyless" operation that Zoomcar was testing? Perhaps people thought they will lose their jobs?

No I don't think so it has to do anything with the keyless operation. Because if you do not unlock the car within 15 minutes after sending the SMS to unlcok, then it auto locks and you might have to reach there customer support to unlock the car. As per my previous post and the update I received, it is because Greg himself has informed the support team to be relieved from their duties. But still I am under an impression there is something else which might be the reason behind this strike.

ms001 · 22nd January 2015, 13:32

ZoomCar has deleted all posts regarding the cancellations / strike etc from their FB page, this is not the way to deal with a crisis .This will break customer confidence even more. Furthermore they are yet to come out with any official statement regarding the situation leaving many furious.

hothatchaway · 22nd January 2015, 13:35

^^^am not surprised, a lot of investors are pouring in money by the truckloads and Zoom would not want to make them nervous

djpeesh · 22nd January 2015, 15:54

I had planned a road trip for the upcoming long weekend from Bangalore. I got a text message saying Hi! Your Zoomcar booking (XXXXXXX) We are sorry to inform you that your booking got cancelled because of unforeseen circumstances at our end, and despite our best efforts we cannot give you a car as of now. We are deeply apologetic about this and will compensate with the best we can. Details of compensation will reach you within 2 weeks. Thanks for your understanding. We will calculate and process the refund shortly.''

Pretty useless given that the entire itinerary was planned based on it being a road trip. Trying to figure cabs out now. Bad first experience all in all.

zulfi hansi · 22nd January 2015, 17:18

Quote:

Originally Posted by djpeesh

Pretty useless given that the entire itinerary was planned based on it being a road trip. Trying to figure cabs out now. Bad first experience all in all.

Why don't you see Myles rent a car option. They are operational in Bangalore.

djpeesh · 22nd January 2015, 17:20

Quote:

Originally Posted by zulfi hansi

Why don't you see Myles rent a car option. They are operational in Bangalore.

Myles is sold out!!! Earliest they have a car is Jan 30.

hserus · 23rd January 2015, 09:58

Quote:

Originally Posted by djpeesh

Myles is sold out!!! Earliest they have a car is Jan 30.

Another outfit http://www.udrive.in - I sent them an enquiry by filling in the form on their website, but they didn't respond at all. Don't seem to have online booking, but their rates are reasonable, with discounts for renting by the week or the month.

Present in lots of cities too - pasted from their site: PUNE BANGALORE MUMBAI HYDERABAD NAGPUR PANJIM

Hatchbacks - Ritz, Celerio, i20, WagonR
Entry level Sedans - Etios, Xcent, Dzire
Premium sedans - City, Cruze, Verna, Vento
SUV/MUV - Innova G, Innova V, Fortuner, XUV

Aston Singh · 23rd January 2015, 11:27

*Update for Delhi folks*

For all those who've been eagerly waiting for the Mercs to arrive, GLA has been launched by zoomcar. Enjoy

neoonwheels · 23rd January 2015, 19:30

Is it only Banglore which is affected ? I see the cars are available in Pune.

sbalagru6 · 24th January 2015, 09:34

I called up their customer care and spoke to one of the representative. As per him the strike is over since yesterday and online booking will be made available from Monday onwards (26th).

20th January 2015, 18:51	#391
mtnrajdeep BHPian Join Date: Feb 2006 Location: Bangalore Posts: 939 Thanked: 375 Times View My Garage	*re: Zoom Pay & Drive, New Self Drive Option in Bangalore, Pune, Gurgaon EDIT: Trouble in BLR?** I have a booking from 27th Jan to 29th Jan for the XUV. This is for an outstation trip. Have not got any intimation on cancellation of booking till now. Watching the updates on this with my fingers crossed!
	() Thanks

20th January 2015, 19:19	#392
SyncNest BHPian Join Date: Jan 2015 Location: Hyderabad Posts: 72 Thanked: 179 Times	*re: Zoom Pay & Drive, New Self Drive Option in Bangalore, Pune, Gurgaon EDIT: Trouble in BLR?** Post deleted by the Team-BHP Support : Please do NOT post messages that add little or no informational value to the thread. We need your co-operation to maintain the quality of this forum. Please read our rules before proceeding any further. We request you to post ONLY when you have something substantial to add to a discussion. Last edited by GTO : 21st January 2015 at 12:59.
	() Thanks $Received Infraction$

20th January 2015, 20:24	#394
downsouth BHPian Join Date: Nov 2008 Location: 0.1933333, 32.58333 Posts: 357 Thanked: 23 Times	*re: Zoom Pay & Drive, New Self Drive Option in Bangalore, Pune, Gurgaon EDIT: Trouble in BLR?** This problem seems to be specific for Bangalore. Unable to book any cars but all of them are available online at Pune and Delhi. I have a booking in Delhi for a week starting from 24th now a little concerned that this might spread to other regions as well. Any update will post here.
	() Thanks

20th January 2015, 20:58	#395
naveenroy Senior - BHPian Join Date: May 2009 Location: Atlanta, GA Posts: 1,511 Thanked: 1,255 Times	*re: Zoom Pay & Drive, New Self Drive Option in Bangalore, Pune, Gurgaon EDIT: Trouble in BLR?** Could this "strike" be anything to do with the "keyless" operation that Zoomcar was testing? Perhaps people thought they will lose their jobs?
	() Thanks

22nd January 2015, 13:32	#397
ms001 Senior - BHPian Join Date: Jun 2008 Location: bangalore Posts: 1,010 Thanked: 177 Times	*re: Zoom Pay & Drive, New Self Drive Option in Bangalore, Pune, Gurgaon EDIT: Trouble in BLR?** ZoomCar has deleted all posts regarding the cancellations / strike etc from their FB page, this is not the way to deal with a crisis .This will break customer confidence even more. Furthermore they are yet to come out with any official statement regarding the situation leaving many furious.
	(1) Thanks

22nd January 2015, 13:35	#398
hothatchaway BHPian Join Date: Aug 2012 Location: Kolkata Posts: 773 Thanked: 1,891 Times	*re: Zoom Pay & Drive, New Self Drive Option in Bangalore, Pune, Gurgaon EDIT: Trouble in BLR?** ^^^am not surprised, a lot of investors are pouring in money by the truckloads and Zoom would not want to make them nervous
	() Thanks

22nd January 2015, 15:54	#399
djpeesh BHPian Join Date: Sep 2007 Location: London Posts: 621 Thanked: 778 Times	*re: Zoom Pay & Drive, New Self Drive Option in Bangalore, Pune, Gurgaon EDIT: Trouble in BLR?** I had planned a road trip for the upcoming long weekend from Bangalore. I got a text message saying Hi! Your Zoomcar booking (XXXXXXX) We are sorry to inform you that your booking got cancelled because of unforeseen circumstances at our end, and despite our best efforts we cannot give you a car as of now. We are deeply apologetic about this and will compensate with the best we can. Details of compensation will reach you within 2 weeks. Thanks for your understanding. We will calculate and process the refund shortly.'' Pretty useless given that the entire itinerary was planned based on it being a road trip. Trying to figure cabs out now. Bad first experience all in all.
	() Thanks

23rd January 2015, 11:27	#403
Aston Singh BHPian Join Date: Dec 2014 Location: Melbourne Posts: 357 Thanked: 176 Times	*re: Zoom Pay & Drive, New Self Drive Option in Bangalore, Pune, Gurgaon EDIT: Trouble in BLR?** Update for Delhi folks For all those who've been eagerly waiting for the Mercs to arrive, GLA has been launched by zoomcar. Enjoy
	() Thanks

23rd January 2015, 19:30	#404
neoonwheels Senior - BHPian Join Date: Aug 2005 Location: Pune Posts: 2,070 Thanked: 1,881 Times View My Garage	*Re: Zoom Pay & Drive, New Self Drive Option in Bangalore, Pune, Gurgaon EDIT: Trouble in** Is it only Banglore which is affected ? I see the cars are available in Pune.
	() Thanks

24th January 2015, 09:34	#405
sbalagru6 BHPian Join Date: Sep 2006 Location: Bangalore Posts: 148 Thanked: 83 Times View My Garage	*Re: Zoom Pay & Drive, New Self Drive Option in Bangalore, Pune, Gurgaon EDIT: Trouble in** I called up their customer care and spoke to one of the representative. As per him the strike is over since yesterday and online booking will be made available from Monday onwards (26th).
	() Thanks

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