My license was nearing it's expiry date, and someone said that applying for a license directly from the RTO is now "damn" easy. So blindly trusting that casual statement, I landed up at the Jayanagar RTO. My worst fears came true - the place was chaotic and teeming with people, with boards all around saying
Do not entertain touts. Went to the counter that dealt with licenses, and surprise of surprise (well, not really) the counter was empty.
Someone there said that the concerned person was on leave, so I should come again tomorrow. A tout (I came to know that he was a tout in about 2 minutes of interacting with him) immediately approached me, right under the above mentioned board. He mentioned that since my license was in the old booklet form (yeah, I'm not young), I need to go through the complete LL->DL procedure, as if applying for a new license. He quoted a huge sum for his "service".
Left the place, and found myself in this wretched place again the next day. The person at the counter said that I need to get a no-objection certificate from the original RTO, perform an address change, fill some other form, etc. It sounded so complicated (that is what these guys want), and he simply ignored me on my further questioning.
Frustrated, and realizing that I didn't want to waste half my life in an RTO, I went to a nearby Maruti driving school. Now, the main business of these guys is to "assist" you with licenses, driving school being secondary, and he confirmed that I need to go through the complete LL->DL procedure, since the old booklet was practically invalid, and no records would be found for them at the RTO. He quoted a reasonable figure, all included with bill, so immediately committed to it. He said that Koramangala RTO was better, since things moved "smoothly" there. It was also partly hooked up to the online world. Filled all the forms online along with him.
Now you might ask, if this was all online, why didn't I do it myself? Well, only the form filling, document proof uploading, and submission parts are online. For all practical purposes, you still need to go through the typical Government machinery for the rest of the procedure, as mentioned below.
Learner's license day
Landed up at the Koramangala RTO on the prescribed date. The guys from the driving school arrived soon with 3 other "students" like me. My "agent" paid the fees at the counter, took the receipt, went to some obscure and unnamed counter, opened a book, filled something in it, went into another room, opened another book, filled in something, went to a third counter, submitted the form there, and finally came out with some "receipt".
Realized that no way I could have done this myself. Saw people who had applied directly, struggling to get things done right in front of my eyes.
Also observed that various touts were freely going in/out of the so called restricted rooms - the line between touts and employees were more than blurred, and I wondered who was on the payroll of who.
After about an hour, we were breezed in to the computer room that was conducting the online test. Your score is known immediately, and was happy to score full marks here! Came out of the RTO, feeling a strange sense of life-time achievement on one step being completed.
Driving test day after about 45 days
Reached a leafy Koramangala neighborhood near a square shaped park at around 10.30am, where the driving test would be conducted. Saw about a hundred people from various driving schools already there, and 6 others from the Maruti driving school. Had to wait for almost 2 hours for the inspector to turn up. In the meantime, our friendly agent educated us on how to "behave". Warned us not to say things like "I am a doctor", etc (no offense to doctors!), to the inspector, since he will simply lose his cool on such arrogant statements, and will definitely fail you.
Our driving inspector was late by almost 2 hours, and finally landed up, self-important and all-important halo accompanying him.
Now, the Maruti school had arranged their own vehicle for the test. Since the inspector was late, he said that he will conduct tests of 5 cars at a time
. The strategy was, he would be sitting in the lead vehicle with other students. Four more vehicles would come behind him. One person would drive one side of the park in each car, so at the end of the test, around 16-18 people would have finished their test! I doubt if he could even see the people who were driving in the other cars. Anyway, I think this strategy deserves the top Nobel prize.
My turn finally came, and here I was, a 20 years experienced driver, taking a Driving test on a car with almost a non-existent clutch. But things went smoothly, and once our test was over, our agent again drove us to the RTO. As is the norm here, he went into a room, brought a register, made us fill our names, went to another counter with that register, submitted it there, went to another counter, got some receipt, and submitted it to yet another counter.
And that was the end of a memorable day. The license promptly arrived in 2 months, and I felt a strange sense of achievement. Realized that getting a license builds your character, and teaches you a thing or two about life