[TusharK]

Self-drive rental company Zoomcar has announced that it will guarantee a vehicle for all bookings. In case a vehicle is not available, it will offer a cashback of Rs. 10,000 in the form of credits and will also refund the full booking amount.



According to the company, its inventory system runs a real-time check on all cars to estimate time taken for them to return to their drop-off points. It takes real-time traffic and road conditions into consideration. In case of estimated delays, the upcoming bookings are automatically relocated to the nearest car available. If the exact car booked by the customer is unavailable, alternate cars that best suit the customer's requirements are suggested.

Zoomcar claims to have a team of more than 1,000 logistics specialists, who inspect every car before every booking. In case of a mechanical issue, Zoomcar claims that it will provide Rs. 5,000 per day for alternative accommodation and Rs. 5,000 credits, no questions asked.

Link to Team-BHP News