Had a bad experience with a IBM Cab today on 100 ft road, Indiranagar.
TATA Sumo
KA 05 AB 1725 - M 468
The M 468 was the number on the cab.
I was driving from CMH Road towards Old Airport Road and this cab overtakes me from the left and swipes me making me hit the road divider. I drive a Scorpio and there are some scratches on the front Left Hand Side Bumper of the car.
I follow him and noted down the details of the cab and took the complaint numbers too.
The number is 40204567/40204568.
A third grade person picks the number and talks in a very rough tone. I ask him his name and he says Ashok, I ask him for his full name and email id. He says he has no second name and no email id.
I ask him whether he is IBM employee. He says yes. But he does not have an email ID
I then ask him for his managers number and he says he himself is manager. I laugh at that and tell him he is not worth to be a peon forget manager in IBM.
This riles him and he starts his nonsense about whether I know kannada. I tell him to shut up and take down the complaint.
He grumbles and asks for details. I give him the above details and he says he has noted them and he will see to it.
I ask for an acknowledgement for the call. He says what acknowledgement? For the complaint, I say.
No acknowledgement, we have taken complaint and we will take care. I insist on a acknowledgement. He again asks me whether I know kannada. I say why do I need to know Kannada, he says I will transfer you to the travel companies representative.
I reply that I dont care who the vendor is, this is IBM cab and I am giving complaint to IBM. IBM needs to deal with their vendor not me. Thats too much for his intelligence and he murmurs something. I threaten him I will escalate this to higher ups in IBM. The moron transfers me to the vendor representative. This scum is another third grade and says I dont understand English.
I disconnect.
I got this email id.
mtp.transport@in.daksh.com
Now are there any IBM employees here who can give me the names of the higher ups - IBM Employess who are incharge of this Transport Department? I know about blue pages, so if someone can hunt this Ashok down and find his manager. I will shoot out mails to every top guy there. I know some of them personally but cant go to them with this query.
I want to put their names on here in bold and show how pathetic and unethical people who call themselves IBM employees actually are.
I am hoping to send out mails to such higher ups that I am sure; if they come to know of this issue some people are going to lose their jobs.
And this anger is not for one incident. I see this cab nonsense everyday and its about time we did something about it.
I know, I will be discouraged by people by saying political lobby and all that. But I want some people to feel the pain. Before I take this as a lost cause.