Patience is a virtue they say, well I waited for 2.5 years to get my hands on this beautiful machine. Regrets? Yes, some. But none of them have to do with the bike. Its a little over a month old now and I have clocked over 1k kms on it and got the first servicing done. Let me detail the journey and experience of getting her into my life.
All started just like anyone else at Auto Expo 2012 when I saw all the Triumph beauties, with killer price tags to match. I had met (the then) CEO and even had a gentleman's agreement to get the first Daytona/Speed thats delivered in Maharashtra.
Years passed and nothing materialised, with some odd news bits here and there (about the CEO leaving). Hopes were reignited when Triumph announced their launch on social media outlets on Facebook/Twitter.
Super excited, I frantically started gathering all the information that I could on who will be the Triumph dealer in Bombay, saw a post by Speedy on TBHP mentioning that it will be Shaman Motors, got in touch with the guy I knew at the Vashi showroom, he introduced me to Vivek Mallya who I conversed with and met. I paid the Rs 1 lakh cheque in late Dec 2013 and was informed that I was the first booking for a Street Triple in Mumbai.
This is when things started to go sideways for me, I wanted to get the bike registered in Silvassa (my hometown, where my parents live). This was communicated to Vivek at the time of booking, he had told me that he is unclear on the exact costs, RTO, loan etc. at that time and will help me get it done. The weeks kept on rolling by, a price cut was announced. Bike deliveries had started in Bangalore and other South India dealerships. Instead of getting into the specifics of what happened during this time let me just outline the bullet points for posterity.
- Waited patiently for 7 months before I finally got delivery of my bike
- Was lied to about first bike being mine and availability
- Was treated horribly by Vivek Mallya and the dealership, calls ignored. Was made to go through additional hoops.
- Was promised "First Customers" ride on multiple occations (A ride out of town) and excuses every weekend.
- Dealer refused to send me a quote of the bike without Mumbai/New Mumbai registration. Saying that it was Triumph India rule (When I debunked by calling other Triumph dealerships who were happily ready to give me a bike without registration this was happily changed into a 'dealership rule')
- Had to resort to posting on Facebook and other social media to get this issue attention and be in touch with Triumph India directly who helped me get the vehicle.
- I had requested them to leave the bike packed since I wanted to get it shipped to Delhi. The dealership refused to do it, and forced PDI on the bike. I had to manually repack the bike again myself in the same shipping crate it came in for no reason at all.
- I had almost completely given up on Triumph and Shaman Motors after all the suffering I had. I was invited by Triumph India for the launch party to make amends and to put this entire issue behind us. Enthuastic and happy I travelled to a launch only to not met anyone from Triumph India or the dealership owners. Honeslty I was moments away from saying 'Screw this' and sue'ing the dealers and company. Its just a bunch of biker friends pushed me to just get the bike and get it outta here.
I am really sorry for this big rant, I have never suffered so much on any purchase I've made in my life. Forget about something as premium as a 8lakh plus bike. I've had better service at roadside mechanics. I was extremely fair and patient. But have absolutely no respect for Vivek Mallya and the owners of Shaman Triumph, many people did come to their defence. But the only thing I would say is, as-long as things are going their way there would be no problems. I went through a lot of emotional turmoil over the 7 months that I waited to get the bike in my hands. Its an amazing bond that us bikers have, and if fellow bikers would not have offered me help/support/advice I doubt I would have had the Street Triple in my garage. I am only slowly starting to get my faith back in Triumph India (was promised that my feedback would be acted upon, but no response yet).
**END RANT**
Moving on, like I mentioned earlier. Shaman people refused to just deliver me the packed bike in the crate (which looks like this)
(pics from another owner Triumph Owners Group on FB)
So I had to go the Shaman godown and get the transport crate and get it shipped to my packers and movers. I somehow managed to get the bike packed and safely delivered to Delhi without any nicks. This is what it looked like.
Before sending it to Delhi I was able to ride it around a little bit in Bombay, and have to say the bike is extremely manageable in the crazy Mumbai streets and traffic jams. I was taking it easy since it was still under the running in period. Also was trying to get used to how it handled and behaved under braking on concrete roads (first bike I rode with ABS)
(notice the Saree Guard)
This is just after I got it from the godown
Also took it for a little ride to Uran beach
The bike developed a problem within days of arriving here in Delhi when its battery died overnight. I was riding the bike around on the previous day, and it took them a while to come and fix the issue. They send service people to collect the battery, charged it and sent them back to replace it. The entire timeframe from issue reported to issue resolved was 5 days.
Since then the bike has gone for its first service (did it at 530km and about 30 days old).
Yummy new oil for the Striple, If I remember it was 3.2 or 4.2 lts.
Computer diag testing for the bike if everything is within parameters.
The first service cost about 6.4k INR. And the dealership people here at Bird Automative were amazing. Mr Omkar and team did an exceptional job, and the attention to detail which the paid was amazing. They even helped me install number plates on the bike by calling the 'rivet' number plate guy. Also met some other owners here and had a great afternoon at the service centre in Gurgaon.
All ready for the open road (notice no ugly saree guard)
I've been riding it around as often as I can here in Delhi. Although the rains don't come too often, the heat and weather in general makes it almost impossible to take out. And for some reason it always ends up raining after I get it washed.
Now let me talk about the good and the bad (so far). And to get things into context I've owned/ridden a lot of bikes in my lifetime, everything from exotic italian race replicas to Japanese sport tourers with a bunch of odd nakeds in between.
Good -
- Mesmerising sound, never heard anything sound so good. And that too on a stock can. It urges you to rev harder!
- Insane grip from the Pirelli tyres, cant wait to take it to the track.
- Does not heat up too much, quite managable in heavy traffic.
- Very subdued power delivery allows you to ride it harder.
- The rev lights can be configured amongst other things on the console, initially I thought the instrument cluster was quite drab. But its quite lovely in the real world.
- Bike looks way better in person, and also is mostly ignored by people when parked. Doesn't have the Superbike attention magnet feel.
- Great riding position and seat feels comfortable over extended periods of time.
- Did I mention the sound? The damn thing sounds just AMAZING!
- Great headlight beam and spread.
Bad -
- Will bottom out and touch large speed humps, scary!
- Brakes could have more bike I feel.
- Absense of flyscreen total downer. Expect bad windblast at speeds over 150km/h
- Bad welding scraping marks in front on the exhaust bendpipes, need to cover it up with the cowl (Rs 13k investment)
- Even at the softest setting, clutch lever too hard for heavy traffic use.
- Rear view mirrors absolutely useless
Well thats all from me for now, will keep this thread updated when I get the bike serviced and keep adding on things to it. All in all, quite happy with the bike itself. The fit and finish feels great. I am looking forward to taking it to the track and putting some good miles on this thing. Feel free to ask questions or anything about the bike and I'll do my best to answer them.
For the ride.