Re: Kawasaki offering doorstep servicing in Delhi Quote:
Originally Posted by TusharK The Kawasaki dealership in Delhi is offering doorstep servicing option to customers residing in the national capital.
The dealership has also introduced service vans that will visit towns around Delhi that currently don't have authorized service centres. |
The service van concept is not just limited to Delhi. The Bangalore dealership had a similar arrangement of conducting service camps for the Tier - II cities. The van is also used as a backup vehicle during the various rides.
Doorstep service seems new though and is a good move. The volumes are not much anyways and there will always be customers willing to pay the extra for the comfort of getting regular service done at home itself. Quote:
Originally Posted by Nitish.arnold Amazing news, for a potential ninja 650 owner,
but the service costs have increased at-least 2.5-3x after the 'divorce' with Bajaj. |
That's the volumes at play deciding labour costs. Independent premium bike companies like Kawasaki, Triumph, Harley Davidson etc can't compete on service costs with the likes of Bajaj and even Honda whose bread and butter revenue comes from the mass market segment.
Last edited by CrAzY dRiVeR : 28th May 2018 at 17:58.
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