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Old 28th May 2018, 10:45   #1
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Kawasaki offering doorstep servicing in Delhi

The Kawasaki dealership in Delhi is offering doorstep servicing option to customers residing in the national capital. As part of this, customers can get their bikes serviced from visiting technicians for no additional cost.

Kawasaki offering doorstep servicing in Delhi-ninja-4002.jpg

The dealership has also introduced service vans that will visit towns around Delhi that currently don't have authorized service centres. The van service will be operational from June 4, 2018, starting from Mawana, Bhiwani, Bijnor, Behror, Vrindavan, Kosikalan, Shamli and Gohana.

Kawasaki currently offers a total of 28 models in India. These include completely built units (CBU), while others are imported as completely knocked down units (CKD). The service van will cater to both CBU and CKD bikes. Note that these services are being offered exclusively by the Delhi dealership.

Source: Financial Express

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Old 28th May 2018, 16:47   #2
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Re: Kawasaki offering doorstep servicing in Delhi

Quote:
Originally Posted by TusharK View Post
The Kawasaki dealership in Delhi is offering doorstep servicing option to customers residing in the national capital. As part of this, customers can get their bikes serviced from visiting technicians for no additional cost.
Amazing news, for a potential ninja 650 owner,
but the service costs have increased at-least 2.5-3x after the 'divorce' with Bajaj.

I prefer to do all the minor things at home only ( got a covered garage)
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Old 28th May 2018, 17:56   #3
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Re: Kawasaki offering doorstep servicing in Delhi

Quote:
Originally Posted by TusharK View Post
The Kawasaki dealership in Delhi is offering doorstep servicing option to customers residing in the national capital.

The dealership has also introduced service vans that will visit towns around Delhi that currently don't have authorized service centres.
The service van concept is not just limited to Delhi. The Bangalore dealership had a similar arrangement of conducting service camps for the Tier - II cities. The van is also used as a backup vehicle during the various rides.

Doorstep service seems new though and is a good move. The volumes are not much anyways and there will always be customers willing to pay the extra for the comfort of getting regular service done at home itself.

Quote:
Originally Posted by Nitish.arnold View Post
Amazing news, for a potential ninja 650 owner,
but the service costs have increased at-least 2.5-3x after the 'divorce' with Bajaj.
That's the volumes at play deciding labour costs. Independent premium bike companies like Kawasaki, Triumph, Harley Davidson etc can't compete on service costs with the likes of Bajaj and even Honda whose bread and butter revenue comes from the mass market segment.

Last edited by CrAzY dRiVeR : 28th May 2018 at 17:58.
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Old 20th December 2020, 23:32   #4
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Re: Kawasaki offering doorstep servicing in Delhi

Did Delhi get any proper service centers yet? Or any good garages to take care of Kawasaki superbikes?
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