[JediKnight]

Congratulations on your new ride. Wish you several Lakh kilometers of blissful ownership.

I am sure you would have gone through the TUV thread. How did you rationalize the niggles reported and the infamous spinning wheel issue.

[deetee]

Originally Posted by JediKnight

Congratulations on your new ride. Wish you several Lakh kilometers of blissful ownership.

I am sure you would have gone through the TUV thread. How did you rationalize the niggles reported and the infamous spinning wheel issue.

Thank You for your wishes.

Every vehicle is afterall a machine built by other machines and with some human intervention. Expecting a perfect niggle free intial ownership only leads to disappointment and frustration, should we encounter any issues. What matters more than any issues is the attitude of dealer and manufacturer in addressing them. On that front, I have seen positive effort from Mahindra. Wheel spinning issue too is being addressed on a case by case basis. Should I encounter that, I shall write to them.

P.S. Being married and with kids, one easily learns to live with troubles and problems , else there is no peace in life

P.S.2: Since the vehicle has been decided, I shall make further posts in ownership thread. Request Moderators to lock this topic, if that is appropriate.

[AutoSphere]

Originally Posted by deetee

Thank You for your wishes.

Every vehicle is afterall a machine built by other machines and with some human intervention. Expecting a perfect niggle free intial ownership only leads to disappointment and frustration, should we encounter any issues. What matters more than any issues is the attitude of dealer and manufacturer

Congratulations and you have taken a decision that I have not been able to do so in the last one year. Wishing you many miles of safe and trouble-free ownership. I have been in the same situation since my requirements were:
1) Rear wheel drive
2) Reasonable suspension
2) VFM budget

So the options I could narrow down to were the TUV300 or the Nuvosport and I took multiple test-drives of both vehicles - narrowing down to the Nuvosport. However, because of the negligible numbers present on the road and general recommendations against the Nuvosport, I have just kept the decision in a limbo.

I agree with some others, who have suggested that one of the next options (if budget permits) could be the Tata-Hexa.

Happy and enjoyable driving !

[deetee]

Originally Posted by AutoSphere

Congratulations ........However, because of the negligible numbers present on the road and general recommendations against the Nuvosport, I have just kept the decision in a limbo.

I agree with some others, who have suggested that one of the next options (if budget permits) could be the Tata-Hexa.

Happy and enjoyable driving !

Thank You for the wishes
Nuvosport is not a bad vehicle at all, the updated front end is much better than Quanto. It is only that, in 2017, the interiors look old for the segment. Except the front end parts, most of the other parts are shared between TUV (engine) and XYLO (almost all the interior). I took back to back testdrives and liked the Nuvosport driving position and comfort over TUV. Given the abysmal sales figures of Nuvosport, it will surely become a bit painful to source specific spares or aftermarket accessories .
But then looking at how Mahindra seems not to bother about promoting Nuvosport sales (salesperson was disinterested to sell even though they have couple of vehicles in stock), I decided it is better to stick with its more popular sibling.

As for the choice of HEXA, I don't need extra two seats all the time, so I will be hauling extra bulk for no big reason. And then there is this mileage factor and the tough looks of TUV.

[architect]

Originally Posted by deetee

But then looking at how Mahindra seems not to bother about promoting Nuvosport sales (salesperson was disinterested to sell even though they have couple of vehicles in stock), I decided it is better to stick with its more popular sibling.

The dealers in Delhi keep Scorpio, Bolero, KUV, TUV, XUV, Thar and E2O on display. They simply don't seem to bother about the Nuvosport and the Rexton (is the Rexton discontinued?).

[locusjag]

Originally Posted by architect

The dealers in Delhi keep Scorpio, Bolero, KUV, TUV, XUV, Thar and E2O on display. They simply don't seem to bother about the Nuvosport and the Rexton (is the Rexton discontinued?).

A dealer here in Chennai ignored a test drive request for a TUV 3OO that I had placed on the TUV's website. They called me once and upon learning that I am in no hurry to buy, they summarily closed my TD request; I promptly received an SMS informing me of the same.
Granted, it is understandable that the dealership would be baying for immediate blood at this point in time (the year-end), but I get the feeling that this is how M&M's dealerships are - few and far between even in major cities and disinterested in what they do.

[diyguy]

Originally Posted by locusjag

They called me once and upon learning that I am in no hurry to buy, they summarily closed my TD request; I promptly received an SMS informing me of the same.

in my case the sales team lead in Chennai of one of the dealers in velachery blocked my call because she understood that I was comparing between two dealers. They did bring the car to me for a TD though. I was trying to tell them that since they took the trouble to come to my home I was willing to buy from them if they match the other dealer...

[locusjag]

Originally Posted by diyguy

in my case the sales team lead in Chennai of one of the dealers in velachery blocked my call because she understood that I was comparing between two dealers

Well, that's a first, for me at least. The first I've heard of such a thing. See, this only cements my suspicion that M&M dealers are like Royal Enfield dealers - they have the upper hand and feel free to do as they please.

[deetee]

My experience is not much different. But then I don't blame M&M dealerships. They are not warm, they are not jubilant, they are not eager, there are no red. BUT wherever I went, they gave accurate quotes, no falsifying information to seal the deal, fair with pricing - no extra charges, no hidden costs, no forced billable components.
There are only 2 dealers in Hyderabad with multiple showrooms. After visiting couple of showrooms of each dealer, I finally went to the showroom where I found an attentive, responsive and seemingly honest sales advisor. It is just for that good purchase experience that I choose to go with that showroom which is 20km away, even though the same dealer has a showroom within 1km from my home.

Below is what I can summarize about M&M dealerships from my experience:
1. Don't compare them with Maruti or Hyundai dealerships. One has to be patient when dealing with Mahindra or Tata dealers - your purchase experience complete boils down to the particular sales advisor, even in the same showroom.
2. Unlike some other brand dealers, Mahindra dealers doesn't entertain extra discounts beyond what is openly printed in the ex-showroom price list. On positive side, they don't force any extra charges like handling, accessories, RSA, extended warranty etc. At max one can get corporate/government employee discount and some discount in insurance (out of dealers margin).
3. Mahindra PDI is just a wash, one MUST do their pdi armed with Team-Bhp checklist.

[architect]

Originally Posted by locusjag

They called me once and upon learning that I am in no hurry to buy, they summarily closed my TD request

Originally Posted by diyguy

in my case the sales team lead in Chennai of one of the dealers in velachery blocked my call because she understood that I was comparing between two dealers.

None of these are great experiences. But, sometimes escalating to a reasonably responsive company helps. Mahindra has topped JD Power India sales satisfaction survey with 866 / 1000 points, closing over Toyota at 856, Ford at 846 and Mahindra / Hyundai at 838.
http://http://india.jdpower.com/pres...s-market-study

Though all surveys may be taken with a grain of salt, they must be doing something right (besides dealer personnel giving out free wash coupons, like they did to me).

Originally Posted by deetee

They are not warm, they are not jubilant, they are not eager, there are no red. BUT wherever I went, they gave accurate quotes, no falsifying information to seal the deal, fair with pricing - no extra charges, no hidden costs, no forced billable components.

My experience was similar to yours. Their registration paperwork issues were troublesome but besides that they had the most transparent deal. In fact, except for a reduction of Rs 7,000/- in insurance amount, there was practically zero variation between day one pricing and amount paid. Also, they did not force accessories down my throat.

Originally Posted by locusjag

See, this only cements my suspicion that M&M dealers are like Royal Enfield dealers - they have the upper hand and feel free to do as they please.

This is a dealer who control 60-70% of entire Mahindra sales in NCR. He behaved much better than the high-handed dealers of some other manufacturers.

As far as TD is concerned, they arrived at my office with TD vehicle withing 45 minutes of my calling them for the first time. Of course, they were only 4 km away and, most importantly, I had wisely asked them to come to my office on a Monday Morning, when I knew the TD vehicle would be sitting idle in the showroom!

[Srikji]

Is it possible to add an after market foldable bench seat in any of the following cars: Eco-sport, Creta or Brezza? I know it is possible in the Duster but not sure about the other two. If this option is possible then it will encourage me to buy a 5 seater rather going for a 7 seater just for that rare drive when all 6 family members will be present.

[libranof1987]

Originally Posted by Srikji

Is it possible to add an after market foldable bench seat in any of the following cars: Eco-sport, Creta or Brezza?

Nope. The one in the Duster is an official accessory; a friend has it fitted. It is a side-facing foldable seat.

[Srikji]

Originally Posted by libranof1987

Nope. The one in the Duster is an official accessory; a friend has it fitted. It is a side-facing foldable seat.

Yes. Somehow don't want to go for the duster, looking for another option. Nuvosport is very tempting but the sales figures are a deterrent.