Team-BHP - Hyundai Verna - Poor build / part quality
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We got a i20 some 2.5 years back for my father in law and car was hardly driven 10K in 2.5 years and always serviced on time in Hyundai. 2 weeks back he encountered brake fail twice in a trip of 100 km which was done in 5 hours as he lost confidence after first time brake fail. We got it checked at Hyundai and no issue was found but while returning back from service center brakes failed again. All the time since car was driven at very slow speed luckily he escaped with out any accident. We have sold the car very next day as my father in law lost the confidence in car. He was owning a Santro prior to i20 but now he is not interested in Hyundai cars anymore. May be a one of the problem but similar incident of brake failure on my colleague's Creta and he met an accident. I have lost confidence in Hyundai quality.

I am not versed with Hyundai and their quality but I can tell you about my Skoda & Tata experience, I own a 2019 DSG TDi and have clocked 39,000kms in 22 months and so far the experience has been good, I have done 2 servicing at 15k and 30k interval with basic consumables and that's about it. She drives like the way she drove on the day one and rattles have also been at a bay, so overall its a well engineered car I guess. We also picked up an Altroz on 4th November and she has developed an oil leak from engine head within a month :deadhorse

So from my experience I feel like the mass manufactures are going down hill with the quality control, while the ones most abused are pulling up their sock.

Since you asked, VW Vento TDI DSG. 3 years old and 48000 KMS old. No complaints so far.

Japs and Koreans are supposed to deliver stellar reliability. Would recommend escalating to Hyundai India and / or check with your service center if not done already.

Quote:

Originally Posted by Hatari (Post 4939220)
I own a Petrol Fluidic Verna, just completed 49,000kms.

Hyundai build (part) quality has been disappointing. I have already replaced the following :

1. Clutch plate & cylinders (twice - 25k kms and again at 45k kms)
2. AC Coil (few months ago)
3. Electric Power steering motor replacement (47k kms)
4. Steering column major repairs (49k kms)
5. Suspension link rods/bushes replacement (49k kms)

The car is always self driven (80% in the city).

Are any of you facing similar issues with Hyundai? Wonder if Toyota/Honda/VW sedans etc are any better.

My father's Innova had clutch issues at 85k kms for example. Surely Hyundai should be so poor?

Hi,

I had a diesel SD(o) fluidic Verna which I got in October 2012 and sold in October 2019. In these seven years I drove it for 1,65,000 kms. Following are the repairs carried during this tenure:
1. Clutch plate and break pad replacement at 1,10,000 kms
2. Steering rack issue at 1,20,000 kms
3. Suspensions and shock obs changed at 1,32,000 kms
4. Turbo core replaced at 1,60,000 kms
Total repair expenditure: approximately Rs. 75,000/-

All parts were self procured and repaired by my local mechanic. Nothing at Hyundai's service stations. One additional thing that I did is serviced my Verna's turbo after every 40k kms after my car did 80k kms. That must have costed an addition of 12k-15k.

Hello!

The first thing I saw after reading your post was your location.

I drove a Chevrolet Cruze LTZ for around a lakh kms here in Kolkata and had to replace its clutch 4 times. And I myself mostly drove the car and though I am a left footer, that's only significant while playing football.

I think traffic condition here in Kolkata is much to blame and I believe some of the cars have more 'vulnerable' clutch than the others especially considering the traffic.
Though I had trouble with the Cruze, the Skoda Laura, running almost similar kms, was pretty reliable at least from the clutch pov.

The only thing that bothers me is that yours is a Petrol engine which I think should not be that taxing on the clutch.

I have used the following Hyundai cars:
Getz (2007-2013-60k kms) I20 D (2013 to 2015) - 52k kms, i10 Grand P (2015-2016 - 11k kms) Active i20 D (2016 to Nov 2020), Verna D automatic (Nov 20 - till date - 3k kms)
Never ever have replaced or had any issues so far, even service cost have never been more than 5-6 k. max.
I can confidently vouch on Hyundai’s quality and service

Quote:

Originally Posted by Hatari (Post 4939220)
Are any of you facing similar issues with Hyundai? Wonder if Toyota/Honda/VW sedans etc are any better.

Sorry to hear about your experience.

Touchwood, my 2015 Verna at 56k kms has been completely trouble free other than a change of bushes. The 1.6 CRDI unit is a joy to drive every time. Recently, I am observing that the clutch is getting a bit tight only after about 150kms on the highway, with absolutely no issues with slippage, power, or gear shift. I suspect it's a simple slave cylinder issue, but obviously the A.S.S will try to fleece by recommending a complete clutch change.

Quote:

Originally Posted by Hatari (Post 4939220)
I own a Petrol Fluidic Verna, just completed 49,000kms.
My father's Innova had clutch issues at 85k kms for example. Surely Hyundai should be so poor?

I had the Verna first generation and I would disagree with you. It was all stock with no major repair except that the ignition sensor actuated after pressing of clutch went kaput in the second year of ownership and was replaced under warranty.

In the entire ownership of the car, I had replaced battery and pair of tires. The car was an absolute gem with 1.5 litre VGT diesel engine.

Cheers!

Quote:

Originally Posted by drhoneycake (Post 4947626)
2 of them have done over 1.5L kms and my personal one has done 2.5L kms (in less than 6 years). All of them are still running on stock clutch and suspension..

Hard to believe 1.5L+ km on stock clutch :)

Was the car driven on velvet? stupid:

Quote:

Originally Posted by alikidwhy (Post 4948122)
Hard to believe 1.5L+ km on stock clutch :)

Was the car driven on velvet? stupid:

My SX4 Zxi VVT has crossed 1,30,000 km and it is still on the stock clutch. And I am seeing no symptoms of clutch nearing the end of life. The car still stalls on handbrake + 2 nd gear in standstill. The position of clutch engagement while releasing the pedal hasn't changed much. No effect noticed on the FE.


Quote:

Originally Posted by akshaysawant (Post 4947911)
Hi,

I had a diesel SD(o) fluidic Verna which I got in October 2012 and sold in October 2019. In these seven years I drove it for 1,65,000 kms. Following are the repairs carried during this tenure:
1. Clutch plate and break pad replacement at 1,10,000 kms
2. Steering rack issue at 1,20,000 kms
3. Suspensions and shock obs changed at 1,32,000 kms
4. Turbo core replaced at 1,60,000 kms
Total repair expenditure: approximately Rs. 75,000/-

All parts were self procured and repaired by my local mechanic. Nothing at Hyundai's service stations. One additional thing that I did is serviced my Verna's turbo after every 40k kms after my car did 80k kms. That must have costed an addition of 12k-15k.

This much maintenance in 1,65,000 km is normal. This record shows a good car, maintained and run well. It is indeed a good idea to procure parts yourself.

Quote:

Originally Posted by Anuruddhs (Post 4947681)
We got a i20 some 2.5 years back for my father in law and car was hardly driven 10K in 2.5 years and always serviced on time in Hyundai. 2 weeks back he encountered brake fail twice in a trip of 100 km which was done in 5 hours as he lost confidence after first time brake fail. We got it checked at Hyundai and no issue was found but while returning back from service center brakes failed again. All the time since car was driven at very slow speed luckily he escaped with out any accident. We have sold the car very next day as my father in law lost the confidence in car. He was owning a Santro prior to i20 but now he is not interested in Hyundai cars anymore. May be a one of the problem but similar incident of brake failure on my colleague's Creta and he met an accident. I have lost confidence in Hyundai quality.

Sorry to hear such failures. But the brakes in modern cars won't just "fail" randomly, all of a sudden and they won't start working normal, magically within few minutes. Are you sure it was brake failure or was it ABS kicking in?

Quote:

Originally Posted by Rahul Bhalgat (Post 4948237)



This much maintenance in 1,65,000 km is normal. This record shows a good car, maintained and run well. It is indeed a good idea to procure parts yourself.


My bad that I failed to emphasize that it is normal. After Verna I went in for another Korean, albeit Hyundai's sister KIA this time around. Happily riding my third Korean now, a December 19 KIA seltos gtx+ diesel auto. Have not driven much due to lockdown and traveling restrictions but so far 15k kms of trouble free ownership.

Have faced similar issues with my 2011 i20-

a) Master/slave cylinder failure at 40,000KM
b) Clutch plate replacement at 50,000 KM
c) Master/slave cylinder failure again at c. 50,000 km soon after clutch plate was replaced. the issue magically disappeared when the service center looked at it though (probably because there was a 6mth warranty on the work they had done on clutch)
d) Replacement of shock absorbers at 55,000 km as there was a constant loud thud while moving through potholes.
e)AC condensor coil replacement due to some black deposit formation inside leading to lack of cooling. This was at 70,000 km

Apart from the above major expenses, there have been minor niggles such as noise from steering that comes and goes or buttons on steering that stop functioning (or sometimes reverse the functions on their own i.e volume goes up and down when I am trying to change FM station using that button).

Hope this is not the fate that I face with my Creta

My cousin's 2013 diesel verna has clocked 78,000 km and has been running smoothly with regular maintenance and an AC overhaul once at 56k kms.I guess these issues are arising in your particular verna.

I drive around a 5 year and 80k kms old Punto MJd, touch wood, double touch wood, nothings really failed other than few minor niggles. Of course everything the ASC touches has gone bust or developed into more complex issues than it what it started out as. Hopefully it will stay that way for another 3 years before I turn it into a beater.

I owned a Hyundai Santro xing earlier and own a Etios Liva presently. Here is my experience.

Hyundai Santro - 2006 to 2011 - location Lucknow and NCR Total Kms-48000


a)Clutch and brake pads changed at around 40000km. During that service, the total bill amount was > 30000.
b) HASS was fleecing me twice a year. (I realised this only after I purchased the present drive)
c) However, Engine was really peppy.

Toyota Etios Liva Petrol- since 2011 - location Chennai - Odometer 79000 km


a) only service costs, no replacements due to failure. Only replacements were clutch wire in 2019 and windshield wiper this month as part of preventive maintenance.
b) Service center does not fleece. They change parts only if required. During last service I gave blanket approval for changing brake pads, if worn out. But they did not change it and told they have decent life left.
c) Not even changed the battery of the key remote. In fact I fought with Toyota initially for providing only one remote. Little did I know that this one will withstand so many falls and water splashes, drenches in rain and still work like new even after 9.5 years without a battery change
d) The heavily bashed interior quality has surprisingly not aged at all. A simple wipe with a wet cloth and it is as good as new.
e) The EPS light comes on after driving about 30 km and goes off after restart. Need to take up this during next visit.
Overall, very happy with Toyota quality and service. Though my upgradation is already overdue, I am just holding back hoping Toyota will launch a truly Toyota compact SUV for the masses in 2021 as I am reluctant to experiment with other brands.


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