Re: Reminder: Not every DSG failure is a mechatronics issue Quote:
Originally Posted by JoshMachine I know I am saying this in hindsight, but the dealer saying that the gearbox/clutch assembly will go bad again in a year's time is showing them in very poor light! I think you should anyway post a detailed feedback to customer.care@volkswagen.co.in, citing all the interactions between you and the authorized centre. Let them know what you went through.
The Vento TDi DSG is easily one of the best sedans out there in its segment. Even I owned one for 6.5+ years / 87,000 km and it was flawless.
If you are in the market for another car soon, wishing you all the best |
Frankly speaking, they themselves were not confident regd. the Multiclutch failure from day 1. But again, I am sure they have burnt their fingers with similar case/s earlier and thus the lack of confidence in their own product !
And although I believe that these cars and their parts are definitely engineered to last for more than 1.25L KMs / 7 years without any major problems - the moment my SA said, 'Sir ! it has run 1.25L KMs !! These are regular wear & tear issues !!', 50% of my confidence in the car was lost. Especially when I have maintained it as per the company schedule and I get to hear about 'Regular Wear & Tear' so casually about a part that costs INR 1 lakh !
All said and done, Vento was one of the best sedans in the segment, and funnily enough, the TDi DSG is a beauty when & if it doesn't give you any troubles & It was by far, the best AT sedan to buy in 2015 !
Anyways, I did receive their payment today so finally got a closure on the matter ! |