Major engine problem in a 40-day-old Jeep Compass

vn11 · 1st December 2022, 14:21

With each passing day I'm getting more convinced to stay away from Jeep. It's is already considered as an unreliable brand in USA, unfortunately Jeep is considered as a luxury or a semi luxury brand in India.

TopLiveCentre · 2nd December 2022, 23:00

Quote:

Originally Posted by agm

Hello fellow team-bhpians,

I am reaching out on behalf of my Brother who purchased Jeep Compass diesel 4*4 automatic limited (O) on 8th September 2022 from Car Planet Enterprises Pvt Ltd, Raipur. Within 40 days of delivery, and barely driving few hundred KMs his car ran into serious engine issue.
I am quoting his ordeal below for you all to read. The same has been posted on twitter but the issue seems to be going nowhere as of now.

Read a horror story involving a new Polo stalling and the dealer turning the other way. These horrendous stories never seem to end. This is where our lowly Marutis score not to forget the Koreans In Action. Maybe when the NCAP India kicks in next year, we will have a better bouquet of choice. It should put the Germans in their place.

vijucg · 3rd December 2022, 15:48

Dear All,

I am too facing similar issue and less than 80 days into purchase, my vehicle stopped on a highway at midnight risking my family. Upon frequent follow ups they said rocker arms are broken and will replace them. I have rejected their offer and have asked for the new replacement. I told them that I will press gor legal and since then no email response. They call and update and they write nothing on email. My vehicle is still with them after being towed.

They said the the very same to me. That they have never dealt such before. My purchase was on 1st sep 2022. Let me know if u want to connect and fight it out legally.

Mod Note: Please avoid typing like... this...

GoBlue · 4th December 2022, 11:43

Here's to hope that with such experiences shared, wisdom prevails and buyers stop putting their hard earned money on this shit brand.

Totally unacceptable purely from a product quality perspective, it doesn't even matter how the situation gets handled and whether they rectify it to the satisfaction of the owner.

These kind of problems indicate clear incompetence at Jeep's global design division as well as the local assembly facility.

A brand that doesn't care about its products cannot be expected to care for its customers.

Senotrius · 16th December 2022, 08:24

Unfortunately the public at large is unaware regarding jeep Q&C/Reliability. And at the price niche they're at now,no real competitors. This why they seem to sell.Maybe hycross can be considered an indirect competitor depending on the price.

1st December 2022, 14:21	#46
vn11 Newbie Join Date: Feb 2022 Location: Lucknow Posts: 13 Thanked: 45 Times	Re: Major engine problem in a 40-day-old Jeep Compass With each passing day I'm getting more convinced to stay away from Jeep. It's is already considered as an unreliable brand in USA, unfortunately Jeep is considered as a luxury or a semi luxury brand in India.
	() Thanks

3rd December 2022, 15:48	#48
vijucg BHPian Join Date: Aug 2007 Location: Bangalore Posts: 28 Thanked: 125 Times	Dear All, I am too facing similar issue and less than 80 days into purchase, my vehicle stopped on a highway at midnight risking my family. Upon frequent follow ups they said rocker arms are broken and will replace them. I have rejected their offer and have asked for the new replacement. I told them that I will press gor legal and since then no email response. They call and update and they write nothing on email. My vehicle is still with them after being towed. They said the the very same to me. That they have never dealt such before. My purchase was on 1st sep 2022. Let me know if u want to connect and fight it out legally. Mod Note: Please avoid typing like... this... Last edited by ampere : 3rd December 2022 at 17:31. Reason: back to back posts merged
	() Thanks

4th December 2022, 11:43	#49
GoBlue BHPian Join Date: Apr 2019 Location: Pune Posts: 421 Thanked: 1,800 Times	Re: Major engine problem in a 40-day-old Jeep Compass Here's to hope that with such experiences shared, wisdom prevails and buyers stop putting their hard earned money on this shit brand. Totally unacceptable purely from a product quality perspective, it doesn't even matter how the situation gets handled and whether they rectify it to the satisfaction of the owner. These kind of problems indicate clear incompetence at Jeep's global design division as well as the local assembly facility. A brand that doesn't care about its products cannot be expected to care for its customers.
	(1) Thanks

16th December 2022, 08:24	#50
Senotrius BHPian Join Date: Nov 2022 Location: Kochi Posts: 390 Thanked: 468 Times	Re: Major engine problem in a 40-day-old Jeep Compass Unfortunately the public at large is unaware regarding jeep Q&C/Reliability. And at the price niche they're at now,no real competitors. This why they seem to sell.Maybe hycross can be considered an indirect competitor depending on the price.
	() Thanks