Re: Gurgaon Mechanic info needed? After reading the opinions here, I went to Rakesh for an engine overhaul.
A few opinions :
1. His mechanics are knowledgeable and him too. They can identify your problem under their limits(Will explain this later)
2. Good spare parts, but most are non-genuine parts apart from MGP.
3. His mech's do not take care of your car, they leave grease marks all over and while he was doing my corolla's clutch job, they scratched my quarter panel with the lower shield while removing it.
4. They have too much crowd and too less space. Customer attention is quite less.
5. Mr. Rakesh,a good knowledged man with a little ego on his head. He can diagnose the problem and instruct his mechanics but if you are unhappy with the solution he will ask you to get it done somewhere else.
I went for an overhaul and the car came out well enough although the paint job was worse than roadside painters. I thought post the overhaul the steering had a noise as there was a steering overhaul too and communicated the same to him.
He told me after 100-200kms the noise will fade off. After a day or two, an running of 150 Kms, the engine noise was pretty much there and a new problem developed.
The engine used to shut off at random intervals after heating normal and then wouldn't start till the time its cooled.
Once the engine started, the error code P340 would come up which translates to a camshaft sensor or wiring issue. The sensor isn't there in the Esteem, and I was told I will have to show it to an electrician which I promptly did.
The electrician diagnosed it as a Starter Motor issue, which was replaced by a new Denso Motor. He also blamed the noise on a compressor bearing which was changed. Now post 1 week the noise is still there and so is the problem.
Upon going to the electrician he says let the car run in, the problem isn't because of the camshaft and the noise is blame on the Steering Pump which should have been rectified during the overhaul as a full week was given!
But Mr. Rakesh on phone gently says "Please show the problem to somebody else, as I have diagnosed it." Upon which I tell him " I have spent 35000 on the car, you have to help me out as the work was done as your garage"
He says " Not my problem, please show it to somebody else"
Problems with Rakesh Motors
1. Labour Costs are high and comparable to FNG's with much better infra and better handling mechanics.
2. Smooth Talker, will convince you the problem is not on his side.
3. The Labour doesn't care about your car or the parts.
4. Delays are a common part, I was told my car would be given on the fourth day but took a full week.
5. Ignorant about the customer, the man needs a self check. His ego is princely. Understandable that a lot of cars go to him, but there's a way of talking when somebody being a college kid is spending about half a lakh on work done by him.
Thanks. |