First of all, to answer with your quotes:
Quote:
Originally Posted by Sawyer Btw, my car is ok in both areas pointed out by you, but I hadn't looked at it that close. |
Thank you so much for checking. Appreciate the effort !
Quote:
Originally Posted by karizma_devil IMO correct descision to reject the car , it is surely repainted.
I have doubts about the dash gaps, it could be because of a strong impact as well.
6+ lacs is not a joke. |
It isn't a joke, no. And the repaint + unsatisfactory fit and finish in a car I fell in love with for the interiors is enough a reason for me to reject the car.
Quote:
Originally Posted by vasudeva You are paying for a new car and you have every right to expect it. Just do not compromise even if it means walking away. |
If I walk away, what would be the charges I am liable to pay? Should I even be paying anything for their mistake in providing me with a defective car?
..............
Thanks everyone again. This is really frustrating as I have no access to internet these days and have to walk half a km just to reply to the thread and raise my doubts. Anyway, I let the dealership know that I'm rejecting the car. They're trying to get me to accept it or pay charges for cancellation, but I'm not budging. We had an agreement and my part was to accept a flawless car, which I'm not going to leave unfinished. Their part was to provide me one, and they're trying to wriggle out of it and have me pay. Not happening.
There is one matter of consideration though. Since the stockyard was too far away, I asked them to bring the car to the dealership for my inspection. They did so, and paid octroi charges for the car.
On this basis they claim the car has been billed to my name and can't be sold to anyone else. What nonsense? They knew full well I might accept OR reject the car, where is the question of it being billed to me?
Secondly, the car is not registered yet and I am under no obligation to accept a faulty product. I'm not willing to buy their stance that the car can't be sold to anyone else. Really? Is the dealership going to adorn it's walls with that car then? Of course they're going to sell it, to some other unsuspecting customer.
Then they started trying to dissuade me.
"Sir it'll take another month for a white car to be delivered". Fine, go ahead and get me a new car. "Sir, octroi has been paid" So? It's not registered to my name.Thena few minutes later another call came through,
"Sir. nahi hoga. You will have to accept the car or pay cancellation charges on this booking" Before she even mentioned the Rs.10k amount I let her know that I'm not paying a dime for a defective product.
By the way, all these conversations took place over the phone.
Now, they want in writing that I want to reject this car and have a new car allotted to me. Is it (1)
Necessary, and (2)
Advisable for me to give such a letter in writing? I am wary of them twisting this letter in unpredictable ways into litigation. Why should I be required to give in writing when the car is not registered in my name as yet?
Please advice on all of the above. Thanks again, guys.
PS : This is not even an option, but what would the cancellation charges be? Rs. 10k seems ridiculous for a Rs. 6L car. Just curious. Thanks.