Car (FIAT Adventure) standing since 4.5 months, waiting spares to get repaired.

sidindica · 4th November 2009, 23:01

Thank God that work has started, hope ALL the parts have arrived.
The car will fetch you nothing in used mart either, just get it repaired, and enjoy it, and pray that this situation will never rise ever again.

Mpower · 14th November 2009, 18:38

Quote:

Originally Posted by hrsraghav

Earlier I was informed about abscence of 11 parts.
Not its opposite.
atleast 30 odd parts are not available.

, to provide the support for the pre stile cars, if that is the case then its completly hopeless situation.

Can you list out the 30 parts? I have a feeling its the Palio specific parts.

Your best bet is to convert the front end look to a a Palio Stile which is still in production. Under the skin the Palio and the Stile are the same so parts should be in production. You're lucky it wasn't a rear end hit.

hrsraghav · 19th December 2009, 15:06

Just an Update

Its 4.5 months now.

lohithrao · 21st December 2009, 13:10

Quote:

Originally Posted by hrsraghav

Just an Update

Its 4.5 months now.

thats bad! 4+months definitely not very encouraging!

btw one of the fellow members "baleno" had a similar issue with the parts(not being available)

viper_711 · 21st December 2009, 14:13

Quote:

Originally Posted by hrsraghav

Just an Update

Its 4.5 months now.

Have you tried writing to the Autocar/Overdrive helplines?

sdp1975 · 21st December 2009, 16:26

hrsraghav, I thought I read on PUG that some parts had arrived and work had started ?

phamilyman · 21st December 2009, 16:41

But boss, last we spoke, parts had come back in middle of November or thereabouts!!

What happened??

wanderernomad · 21st December 2009, 16:45

Whats the update? I was also thinking of sending HSR a message as to the status.

ishaanranderia · 21st December 2009, 20:14

thats why people strike out the punto and linea from their list when considering a new car. I like their cars a lot but i believe the low sales of punto and linea (which as a product is capable of a lot more) are quite justified. They are reaping the fruits they have sown. Fiat must really prove themselves over a period of time to undo the mindset that people have about them. (So should GM, once i sell the optra i wont consider the Cruze for sure)

xingamazon · 22nd December 2009, 11:33

Dear Raghav, really felt bad on seeing the car and having to face such a situation with the company.
Somehow, that is one reason that people go to Maruti I guess, belive me, now even I am making a reconsideration on all Fiat cars.

Why do not the car manufacturers understand that A.S.S is an important function as good as selling the cars

Hemanth · 23rd December 2009, 18:28

This is very bad on FIAT's part. I really felt bad about the apathy of FIAT towards customers. It's really bad.

hrsraghav · 29th December 2009, 23:29

Hi Sorry for being absent for long
Was busy in follow up.
Yeah the parts have arrived. Rather mostly have being installd too.

A lot many wrong parts were sent (still there are a few which needed to be replaced).

Infact some parts are being installed the wrong ones only, just because I didn't had an option. Some parts even sourced from our good old kashmiri gate market.

The car is almost ready.
Just few more corrctions and installations are pending.

On sunday, engine was cranked after 4.5 months, it worked fine, it was left running for an hour.
Once all other parts arrive, a road test will be done.

Note: on 3rd Jan it will be 5 months. Honestly I have lost the sense of owning a car, and now it has taken so much of me, that i feel really privilaged when i think of having a car.

Regards
Harish

architect · 29th December 2009, 23:40

At least things have reached this stage. I can imagine what you went through and I really don't know how Fiat intends to continue like this with the older customers.

Speed Pujari · 30th December 2009, 14:58

hrsraghav- I think you are located at the wrong part of country. I know one of my friend in delhi who owns a Siena (Fiat is a rare breed in delhi) and he frequently faces parts problem.
The scene is totally different in bangalore maybe thats why we are unable to visualise.
Today I got my car tinkering done at a roadside type shop and saw a Fiat Palio in mangled condition (wil post the pics in evening). Surprisingly everyone left unhurt and fiat estimated the repair cost to be 2L++ .. This guy is doing the same job for 72k ..

Even for me, he dented/painted the bumper, rear door, two side gates, front right fender. All for 4.5k that with genuine Dupont.
He said there is no problem in parts availibilty (he might be talking about the aftermarket ones though)

architect · 30th December 2009, 23:16

Delhi NCR has the biggest number of 178 platform Fiat vehicles (Palios, Petras, Sienas, Adventures) in India. Yet the parts scene is pretty bad.

4th November 2009, 23:01	#76
sidindica Senior - BHPian Join Date: Jun 2007 Location: Delhi Posts: 4,890 Thanked: 8,101 Times	Thank God that work has started, hope ALL the parts have arrived. The car will fetch you nothing in used mart either, just get it repaired, and enjoy it, and pray that this situation will never rise ever again.
	() Thanks

19th December 2009, 15:06	#78
hrsraghav BHPian Join Date: Jul 2007 Location: Gurgaon Posts: 292 Thanked: 24 Times	Just an Update Its 4.5 months now.
	() Thanks

21st December 2009, 16:26	#81
sdp1975 Senior - BHPian Join Date: Aug 2009 Location: Bangalore Posts: 1,700 Thanked: 1,273 Times View My Garage	hrsraghav, I thought I read on PUG that some parts had arrived and work had started ?
	() Thanks

21st December 2009, 16:41	#82
phamilyman Senior - BHPian Join Date: Jul 2007 Location: Gurgaon Posts: 5,968 Thanked: 4,641 Times	But boss, last we spoke, parts had come back in middle of November or thereabouts!! What happened??
	() Thanks

21st December 2009, 16:45	#83
wanderernomad Senior - BHPian Join Date: Jul 2007 Location: Chandigarh Posts: 2,534 Thanked: 1,276 Times View My Garage	Whats the update? I was also thinking of sending HSR a message as to the status.
	() Thanks

21st December 2009, 20:14	#84
ishaanranderia BHPian Join Date: Dec 2009 Location: mumbai Posts: 167 Thanked: 57 Times	thats why people strike out the punto and linea from their list when considering a new car. I like their cars a lot but i believe the low sales of punto and linea (which as a product is capable of a lot more) are quite justified. They are reaping the fruits they have sown. Fiat must really prove themselves over a period of time to undo the mindset that people have about them. (So should GM, once i sell the optra i wont consider the Cruze for sure)
	() Thanks

22nd December 2009, 11:33	#85
xingamazon Senior - BHPian Join Date: Sep 2009 Location: Chennai Posts: 1,400 Thanked: 121 Times	Dear Raghav, really felt bad on seeing the car and having to face such a situation with the company. Somehow, that is one reason that people go to Maruti I guess, belive me, now even I am making a reconsideration on all Fiat cars. Why do not the car manufacturers understand that A.S.S is an important function as good as selling the cars
	() Thanks

23rd December 2009, 18:28	#86
Hemanth BHPian Join Date: Nov 2006 Location: Mysore Posts: 193 Thanked: 4 Times	This is very bad on FIAT's part. I really felt bad about the apathy of FIAT towards customers. It's really bad.
	() Thanks

29th December 2009, 23:29	#87
hrsraghav BHPian Join Date: Jul 2007 Location: Gurgaon Posts: 292 Thanked: 24 Times	Hi Sorry for being absent for long Was busy in follow up. Yeah the parts have arrived. Rather mostly have being installd too. A lot many wrong parts were sent (still there are a few which needed to be replaced). Infact some parts are being installed the wrong ones only, just because I didn't had an option. Some parts even sourced from our good old kashmiri gate market. The car is almost ready. Just few more corrctions and installations are pending. On sunday, engine was cranked after 4.5 months, it worked fine, it was left running for an hour. Once all other parts arrive, a road test will be done. Note: on 3rd Jan it will be 5 months. Honestly I have lost the sense of owning a car, and now it has taken so much of me, that i feel really privilaged when i think of having a car. Regards Harish
	() Thanks

29th December 2009, 23:40	#88
architect Senior - BHPian Join Date: Apr 2008 Location: Ghaziabad, U. P Posts: 1,359 Thanked: 764 Times	At least things have reached this stage. I can imagine what you went through and I really don't know how Fiat intends to continue like this with the older customers.
	() Thanks

30th December 2009, 14:58	#89
Speed Pujari BHPian Join Date: Nov 2007 Location: Bangalore Posts: 429 Thanked: 396 Times View My Garage	hrsraghav- I think you are located at the wrong part of country. I know one of my friend in delhi who owns a Siena (Fiat is a rare breed in delhi) and he frequently faces parts problem. The scene is totally different in bangalore maybe thats why we are unable to visualise. Today I got my car tinkering done at a roadside type shop and saw a Fiat Palio in mangled condition (wil post the pics in evening). Surprisingly everyone left unhurt and fiat estimated the repair cost to be 2L++ .. This guy is doing the same job for 72k .. Even for me, he dented/painted the bumper, rear door, two side gates, front right fender. All for 4.5k that with genuine Dupont. He said there is no problem in parts availibilty (he might be talking about the aftermarket ones though)
	() Thanks

30th December 2009, 23:16	#90
architect Senior - BHPian Join Date: Apr 2008 Location: Ghaziabad, U. P Posts: 1,359 Thanked: 764 Times	Delhi NCR has the biggest number of 178 platform Fiat vehicles (Palios, Petras, Sienas, Adventures) in India. Yet the parts scene is pretty bad.
	() Thanks