this is going to be a long post ...
I had taken my Esteem for few running repairs.to CARS INDIA LB Road Chennai
My car was taken up by Service Advisor
DATE 27 JUN 2010.Sunday. I need the car during working days thus i chose a sunday to get this work done.
1. MIL(ENGINE MALFUCTION LIGHT) ON
2. REPLACE BRAKE PADS/SHOES AND FULL BRAKE OVERHAUL
3. A/C BLOWER CLEANING
STATUS
1. MIL - they said that the IAT sensor needs to be replaced and that they dont have stock of the same.it needs to be ordered.AS per them TECH two was showing P0112 error code which is IAT circuit low input.I asked them to try with another sensor to see if actually its a faulty one for which they refused and Repeated the same "it needs to be ordered".
how do they expect me to order without confirming the fault?
I asked them the price and they said they will check and let me know.I was expecting them to provide me an update on monday.no calls.
today I called up the service adivsor Anandsekar again he said he will get back about the price and that it needs to be ordered. he did not call back after 2 hours thus i called back and he didnt answer the phone.
(Read on you will know that it may be a grudge...)
Need help from experts here.Can i buy and fix this myself and how much would it cost ? is it OK to drive the car with IAT sensor kaput?
2. Brake pads replacement and brake overhaul.
I had told them to replace the pads and shoes if required and do brake bleeding.the advisor was saying only pad change in front will not help the disks/rotors needs to be changed.i clearly told him i dont want to change the disks,just change the pads.
around 1 pm i got a call from Service advisor that the rear shoes are fine and the front ones would require a change and that it would cost addl. 2500 (they had given an estimate of 1500 in the morning).I said OK to it under the impression that the pads cost that much.
I reached the service centre by 3.30 post a call from them that the car is ready.Saw the car and go to the billing counter.saw the bill and it included the disks costing 1500 +tax +labour (2K)
I had heated arguments with the guy at the counter and the service advisor that i didnt ask for a disk replacement.they said that they had done it after taking consent from me on phone.they had taken the consent for the pads and not the disks.
I asked them to remove the disks and install my old disks, to which they said that they would remove everything done by them and give me the car back in the same condition as i gave it to them.
to which i said I will decide what needs to be fitted in my car and not you.after lot of talks they agreed to fix my old disks back.
while removing the FL wheel one nut was not coming out and the guy removed it with great difficulty.I guess he had tightened it wrongly. this damaged the wheel nut and the bolt.both the threads were damaged.
Now the bunch of guys were using blades, sand paper and what not on the bolt and the nut to repair the damaged threads
.
can you repair a damaged thread by all these. ?
any ways after 30 mins or so i told them to replace the bolt (dont know the correct name).which they did.now another problem i had was that the nut since damaged wont fit the bolt and i had to drive the car back home with three bolts on the front left wheel.
bought a nut on monday fixed it.
While tightening the calipers back one of the bolts which tightens the brake pistons where not getting tightened properly.it was actually slipping, for which this guy had put a washer to tighten it.
Is there a chance of failure in case of excessive stress say during hard braking?
We had planned to go out in the evening but didnt have the courage to take my family in the car.