Hey Guys,
FINALLY solved it !!
It was quite a journey,
took it to Wasan Motors and told them about the sound.
According to your advice i suggested that it might be Axle issue, they also felt the same.
Unfortunately, they didn't have it in stock. So I had to wait.
I did not hear from them after that and even I got busy with work.
Finally, on 8th March (almost 3 weeks later), i got fed up and contacted them.
The said they still dont have it
but it is in shipment and should be here in 2 days.
(Why does it take so much time for a part to come from Pune to Mumbai is beyond me )
Anyways, I went 2 days later and gave the car to them. My driver got it back once axle and lower link were changed. I took it for a test drive, the noise was STILL THERE.
I was furious, took the car again the next day.
Two days later, get a call that its done.
I again sent driver to pick it up (
)
I drove it, NO CHANGE.
I was beyond furious, immediately called up the service advisor in total rage.
But, he said he wasn't at workshop cause his brother met with an accident, he'll check it and give me a call the next day. I couldn't argue to that.
In the meanwhile I got a call from FIAT regarding service feedback. I gave a big ZERO.
Next day, I get a call from service advisor, that his replacement had released the car without actually working on it.
I gave the car back to them. This time, I also took a mechanic on a test-drive and demonstrated the noise to him.
2 days later they called me , saying "It seems to be solved, but we are not sure cause we cant replicate the noise"
I went there, AGAIN. This time took a very senior mechanic with me and the noise was still there, I patiently explained to him how to replicate the problem during test-drives.
We also took another Linea to ascertain that it was not a design issue or anything. The problem was only with my car.
(I noticed that my new front tyres had been put on the rear wheels, on asking he said he's done it to protect the new tyres during test-drives. I liked how he cared for the car)
Finally after 2 days I got a call that the car was ready.
Went there, took it on a test-drive and indeed it was all solved.
On inquiring about what was the issue and what all work they had to do, here's what I got:
List of parts changed one-by-one to find the cause of the noise (on each part changed, they had to re-assemble everything to test-drive it !!):
1. Axle and lower link
2. Shock absorber mounts
3. Shock Absorber
4. Gearbox
5. Gearbox mounts (one of these was the culprit)
Finally, the replaced the faulty component (engine side mount of gearbox, B mount), and out my original parts back.
The cost: Rs. ZERO
All covered under warranty.
I have a mixed feeling, happy that they solved the problem and worked hard on it.
On the other side, I feel its their job to solve the problem, but they troubled me with soo Many visits.