I share below my initial ownership report and my buying experience.
Initial Ownership report:
I have driven the vehicle for around 3500 kms now. The experience has been fantastic except for 2 hiccups. One of it was part of the buying process and has been elaborated below under buying experience.
Features of the car: Model LT
2 Airbags (Driver & Co driver)
ABS
All 4 disc breaks
Leather interiors (Beige)
6 cd changer Clarion music system.
Automatic climate control
5 Alloy wheels
Apollo Accelere tyres.
Accessories:
* Sun film
* Reverse parking sensor (both offered as freebies)
* 3m Paint protection (1+2)
* 3M under chassis coating (Rs. 9500 approx together).
Like:
* Pick up after 1800 rpm is addictive and mind blowing
* Does 140 at highway with ease with no strain on acceleration or lag
* Fantastic ride quality
* Very very spacious. I am a 6 footer myself and have enough space at the rear to accomodate even me with the same driver
seat settings.
* Driver Arm rest is very comfortable and provides good storage space under arm rest
* Cooled glovebox is a boon
* Airconditioning is very effective and good even at 40+ degrees of heat
* Though i have had initial hiccups with dealer, subsequent interactions have been pleasing and satisfactory.
* Handling is pretty decent and could take corners at 130 kmph with ease and confidence.
* Low seating position
* Steering feedback is decent though would have preferred little heavier steering and some more feedback. (I come from a
fiat
)
* OE headunit and speakers are fairly good and do not intend to change in the near future. Aux port lends versatility.
Dislike/ Issues:
* Once on my trip to yercaud, the mal function light came on and there was sudden loss of power near Ambur. Parked the vehicle and checked engine oil and saw it was empty. Called the GM service who responded immediately, asked me to use some engine oil and go to Salem. He conferenced the Manager service at Salem and ensured i can drop my vehicle there 24*7. This was on a friday evening at around 7 pm. However, the light disappeared after 10 minutes and I climbed the hills to Yercaud with no issues. Took the vehicle to the service station at Salem and the vehicle was immediately attended to and was on the ramp. They checked for any oil leakage and there was none. They did nt have the Tech 2 machine to do the computer checking and requested me to leave the vehicle for a day offering to drop the vehicle back at Yercaud. Instead, i opted to take the vehicle, came back by Sunday to do the check. They had obliged and ensured availability of appropriate personnel to attend to me. On inspection, Tech 2 showed 2 errors. They cleared it to check if it crops up again to ensure it is a problem. However, it did not show any error. Spoke to the GM Service at KLN motors Chennai and arranged for vehicle to be inspected on Monday. Returned to Chennai on Sunday night. No issues faced during this time. I had been up and down the ghat section 6 times during this time and had done more than 600 kms. Monday, they inspected with Tech 2 again and the problem did not repeat. I then recollected that a small part of a plant branch had got stuck underneath in the highway when we pulled back after a break. I pulled it out. Not sure if it is because of that. however, I have done more than 700 kms now post that issue and it has not resurfaced. Will keep the post updated if i face any similar issues. The GM was kind enough to call me after 2 weeks to ensure everything was fine.
* Turbolag below 1800 rpm could be frustrating. It is important for you to accelerate slowly. I have got used to it and think it is
a good habit to accelerate gradually.
I have few pictures of the car which I would upload soon. I have given my laptop for service and await for the same to upload the pictures.
I have opted for CPCO and my 1000 kms service was done with pickup and drop of the vehicle. They had filled the tyred with Nitrogen on my request and have given me free top up for a year.
Learning:
I was told that engine oil levels are to be checked only when the engine has cooled down. When i had checked for the oil level initially on surface of the issue, the levels showed below min. I was surprised and alarmed. However, when i tried to top up with oil, i had done with only 1 litre and it then showed that the level is at maximum in the dip stick. (By this time i had spent more than 40 minutes and the engine had cooled down).
Buying experience:
It all started when i decided to upgrade from my Palio MJD. I started getting niggles and realised that the parts are more expensive than the Linea. With a promotion round the corner and an increment, I was thinking of upgrading.
Out on the market, I had almost zeroed in on the Fiat Linea Multijet. I am a huge fan of Fiat. With the launch of T jet and with me clocking just about 1500 kms per month, i was wondering if I could go for the T jet. Took a test drive of both vehicles. Was spell bound by the acceleration and the feel of T jet, however I realised it would cost me more than Rs. 10L on road. With a petrol engine, that would throw my financial logic to drains...
When i almost decided on the Linea Multijet, i realised i would rather buy a car which has its service centre close to my house. I had Chevy, Skoda, Mahindra and Mahindra, Maruti Suzuki and Ford close to my house. This made me think endlessly about buying the Fiat. A newspaper ad at this time on Chevy Optra Magnum made me curious. I had always liked the Magnum. Have read owners praise the 2 litre engine and the ride quality. Requested for a test drive and the dealers (KLN and Sundaram) were prompt in responding. Though Sundaram gave the usual excuses and delayed it by a day.
Day of test drive 1 (KLN Motors), the sales guy said, "Sir, test drive this car, you will definitely want to buy this and look no further". I smiled then, only to realise he was right when i was done with my test drive. I was overwhelmed by the car. It comes with Leather interiors, Clarion 6 cd changer, ABS, Airbags, all 4 disc brakes.... This was more than sufficient for me. Though i did have an option to buy a cheaper variant without ABS and Airbags, i thought, it is better off buying it with ABS and Airbags especially with this rocket...
After a couple of days, had test drive 2 with Sundaram motors, this helped me confirm the initial opinion. I let the driver drive it for a while when i sat on the rear seat.. im 6 ft 2 inches tall and trust me there is more than ample space at the rear.
Decided it would be the Optra Magnum LT. With the service station less than 2 kms away, it was like sealing the decision. Checked with the bankers... realized SBI works out to be the cheapest and thankfully had de centralized for Auto loans to be processed and disbursed at the branch level. Got the loan approved in 3 days, paid the booking amount. Initially i opted for Sandrift Grey... was promised a week delivery time, max 10 days.
Call them after 10 days.. am told, that the color has not gone into production line, only white is available, else a 2010 grey is available. I insisted i want only a 2011 model and the alternate colour would be black.
Waited for another 2 weeks following up with the sales guy and the car finally arrived on 21st February (Black). I was all enthusiastic that I could take delivery by 25th.
This is when one of the biggest disasters happened, my mom passed away on 22nd due to a cardiac arrest. Everything went helter skelter, called the guys and asked them to postpone delivery. I did nt want to take delivery until the 13 days rites were over.
In between went to the showroom to pay for CPCO. I felt it would be more hasslefree to get into teh CPCO than keep paying for service everytime. Though I agree it is debatable and there is no one answer to say if it is worth it.
Post all the rites, called the sales guy only to hear excuses. Gate crashed into the showroom and luckily had the GM Sales. Created a small ruckus by telling them im not moving without the vehicle that day. GM Sales then arranged for the vehicle to be delivered that evening. All through this time, from the date of arrival of the vehicle to the yard, I was told the delay to register the vehicle is because the Truck invoice was not with them. This was very suspicious reason and I kept pushing the sales rep.But finally, the vehicle was gettin registered and I put this behind my mind.
Evening, came early from work to take delivery of the vehicle. It was dusk/ twilight and while taking delivery, i was asked to do the formalities while they cleaned the car. Being a black car and with the showroom being on the mainroad, there was constant dust accumulation. Did an inspection of the vehicle and observed some bursting (Paint) on the bonnet. Highlighted this to the sales rep only to hear that, sir these are nothing big.
Finally took home the Chevy Optra Magnum and thus began the wonderful journey with this black beauty.
Post two weeks of ownership, i was nt very happy with the bursting (paint) issue, looked at it from multiple angles and felt the paint quality on the bonnet was nt good. A friend of mine, a second hand car dealer, checked and confirmed that the bonnet was repainted. In the mainwhile to ensure i had a strong case, I had recommended the Chevy Beat to my neighbour and had arranged for a test drive. I called the sales rep and driver and asked them to have a look at the bonnet of my car. They confirmed that the bonnet has been repainted. Called my sales rep and told him about the issue. I also asked the sales rep at home ( who came for the test drive) and the driver to talk to him and confirm the issue.
Subsequently, i also called the GM sales and informed him on the issue who asked me to call the CRM. Spoke to the CRM, who thankfully lived closeby and scheduled for a detailed inspection the following Sunday morning.
Come Sunday, CRM came home and inspected the vehicle. Within 2 mins, he confirmed the bonnet has been repainted and then took a test drive of the vehicle. I accompanied him. Checked and confirmed that there were no mechanical faults and arranged for the bonnet to be repainted.
They took the car on the following wednesday and promised to give it to me on Friday. Friday evening, they gave all excuses for not giving the vehicle. I decided to go to the workshop Sat morning. Reached the workshop on Sat and inspected the paint job. I was nt happy with it and raised the issue to the GM service Mr. Kumar. Thankfully, Mr. Kumar is a very hands on and receptive individual. He was extremely courteous, understood the issue and promised me that they would repaint the bonnet again and confirm proper finish. They asked for 2 more days. I called the MD of KLN motors and briefed him on this issue and told him that if this time they dont get the paint finish right, I would need a replacement car (new car), else i am going to the court to file a case. On digging on the root cause of this issue, I was told (I repeat I was told, as I have no means to confirm it) that after offloading the vehicle from the Truck, a steel rod had scratched the bonnet when at the yard. This had triggered the paintjob. When i questioned them on how this cleared the PDI, they had no answer to it.
With no choice left and having escalated this to the highest level, i pushed them to give me a spare car for two days. Got a spark as a spare car and left the workshop. On Monday evening, i got the car delivered at work place. Checked for the paint quality and it was satisfactory. There was no Orange peel this time and the dullness was gone.
Finally took the vehicle and the experience thus far has been very good. There have been few hitches with the sales folks and the accessories guys when i wanted to do the Sun film but considering the larger ordeal, i would rather discount it.
This is my first ownership experience that I am writing and request you to pardon me if I have missed out on anything.