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26th September 2011, 01:48 | #1 |
BHPian Join Date: Aug 2011 Location: Muscat
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| Figo Diesel Titanium: Initial Report with +ves & -ves. EDIT: PICS on 2nd Page! Dear friends, As a recent member you might have noticed some of my posts regarding which car and what insurance etc on this forum. For the help that you have given me to choose my car and make the purchase (not to mention, perform a thorough PDI), I thank you all sincerely. Especially the folks who have made extensive and unbiased posts about their cars and issues faced. Here's me giving back to the community. Since I am not used to writing about cars, I may use incorrect terms at times. Please correct me wherever I am wrong. Our requirements: By 'we', I mean me and my better (and more beautiful) half. We are adventurous people who love to get out of the city (Mumbai) on weekends and go on long drives exploring territory. We would normally like to have some friends along, and occasionally 5 people would be travelling so the rear seat would have to be sufficiently wide and comfortable for long drives. Diesel was a must as long drives would mean huge expenses on fuel (I didn't know it then but because of the recent price hike I'm glad I didn't go for a petrol). Other requirements were that the car should be reasonably steady at speeds of 120-130 kmph as we plan to take it on Mumbai-Pune expressway and Mumbai-Gujarat roads once in a while. I don't believe in driving over these speeds as no road in India is safe beyond this. Talking about safety, I don't like to make any compromises when it comes to the safety of myself and my dear ones. Therefore airbags and ABS were absolutely necessary. Above all I am a passionate driver (learnt driving at the age of 12 on our old old Amby) and thus steering and handling of the car needed to be excellent. Our options: Now as you would have noticed, these requirements pretty much eliminate from consideration all the lower variants of most of the hatches in the market today as they don't come with ABS and airbags. Personally I feel that these should be standard features like seatbelts in any car, but that's for another topic. Anyway, what's more, as a person who just graduated and who's in his first job, my budget was constrained to 6 lacs max. This brought us directly into the Ford showroom looking at the Figo. Well we did visit a few other showrooms too, and I'll recount my experiences with different cars briefly: Toyota Etios Liva: No diesel option yet, speedometer in the center looked ugly to both of us. Moreover we didn't need anybody in the back panicking about our driving speeds. Hyundai i20: Most features in a car but... Too expensive! I was thinking of super-stretching my budget for a while but reading about the steering issues put me off. It is an issue for which Hyundai hasn't come clean yet. Also when I took a test drive I didn't like the way the car handled. Maybe it was just the TD car, but the steering was not precise. Hyundai i10: When we were seriously debating the petrol/diesel argument among ourselves while chalking down requirements, this was one of our favourite options, but later discarded as the back seat wouldn't accommodate 5 and the tallboy stance affected handling, particularly body roll. Chevrolet Beat: Had a feeling of sitting in a cage at the back, practically no backseat. A great car for one or two persons most of the time. Also, the diesel top model wasn't exactly a hell lot cheaper than the Figo. Nissan Micra: Loved the features of the car but not the looks so much. Interior space is good and thigh support is nice too. Main issue was that it was ridiculously overpriced and even the top model didn't have passenger airbags or ABS. Swift: Another killer car but: Dearest MSIL, I would never wait 4-5 months for a car. No, not under ANY circumstances. If you have such high sales, set up 2-3 more plants... Didn't TD cars like Punto, Indica Vista, Polo, Fabia due to various reasons such as cost of ownership, reliability, lack of features and service network issues and these cars didn't make it to my list. As you would have certainly gathered by now, we settled on the Ford Figo Titanium. Mainly because it satisfied most of our requirements, but also because it wasn't too cruel on the pocket either. At 6.5 L OTR we had to stretch our budget by 50k but we figured we were getting a good VFM product so we were happy to. We took three test drives of the car and found it satisfactory features-wise and handling-wise. Of course, the car isn't perfect and it has its faults, but more on that later. Buying Experience: Once I had settled down on Figo, I decided to visit the two Ford dealerships closest to my house, which were SC Ford (Malad) and AVK Ford (Powai). Out of the two SC Ford was quoting a higher price, 6.63 L as opposed to 6.53 L of AVK due to some discounts. However, as I found the people at SC Ford friendlier and more helpful as compared to AVK, I decided to find out whether I could have the best of both worlds. As soon as I discussed AVK's discounts with the sales person in SC Ford, he said he would call me back after speaking to his manager, and he did. He agreed to match the price! I further negotiated the price of insurance which he brought down by 5k without changing IDV. So off we went to SC Ford to discuss the process and freebies. The SP agreed to give carpet mats and sunfilm. Rubber mats would cost extra, he said. I would have been happy if he had thrown in free USB installation too, but after a lot of negotiating I realized that he was not ready to give anything else. (Paying extra for USB connectivity sucks!) Anyhow we booked a Sea Grey Titanium by paying a sum of 25,000 by cheque. Delivery was due in 15-20 days. Colour was something we discussed back and forth about. We were never really satisfied about sea-grey, so 10 days into the waiting period we changed the colour to Silver. --- Registration: I would like to place some emphasis on the registration procedure of the car. On the second day after booking the car I got a call from the dealer saying that since I didn't have a lease agreement there would be issues with registration (I had a company flat). He said if I paid 5000 bucks it would be taken care of. I was shocked as to how a reputed dealer like SC Ford could ask for such under the table dealings. I told him to forget 5000, I was not even ready to pay 5 Rs. extra. As it is we are paying through the nose for a Mumbai registration, and plus I am not the kind of person likes paying bribe. He said his agent in the RTO conveyed this information and that if I didn't pay up I would have to go to the RTO and face difficulties. I told him to go ahead and get the car delivered from the plant, I would take care of the registration. Once the car reached the stockyard of the dealer, we had to pay the full amount, and let the vehicle proceed for registration. The dealer gave us a call and asked us to visit the Andheri RTO. It was 5.30pm when we reached there. We met the dealer's agent who's job it was to complete these formalities. He made a huge fuss that we hadn't brought my passport and that it was very much required... that the inspecting officer wouldn't even look at us since we didn't have it with us etc etc. Now, being an average educated Indian and having some knowledge about how these 'agents' and govt establishments operate, I had previously checked up on the internet the necessary documents required for vehicle registration, and I knew that the passport wasn't one of them. I called his bluff and told him that I would talk to the officers myself. I grabbed our documents from his hands and went in directly to meet the inspecting officer. Handed him the documents and asked him to sign. He couldn't do anything but verify the documents and sign. Next I had to go to the RT Officer, one Mr. Patil. He was initially hesitant but when I asked him whether there was any problem with the papers he signed them. Guys, my suggestion to you is to never give in to such tactics and pay anything extra to anybody to carry out work which you have already paid for. Visit the RTO yourself if you have to, once you are in front of them they cannot say anything or refuse because you are a genuine person. --- It was a Friday when I visited the RTO, and I got a call from the sales guy on Monday itself saying that the number had come and the car was ready for delivery anytime I wanted. Hooray! I was thrilled, because the waiting period of the car had now stretched to a month first because of the colour change and then because I had been out of town for a couple of weeks prior to making the full payment. Finally I was getting the car! As I couldn't get myself out of the office in time to take the delivery in daylight, we ended up reaching the dealer at around 6.30pm on D-day. My brother also accompanied us for the procedure. At the dealer they explained to us about the warranty, service intervals, location of service center, their contact details, and other important stuff. I had carried a printed checklist from team-bhp for the PDI. During PDI I noticed a huge scratch on the left front door at the bottom, and I was glad I had used my mobile's camera flash as torch to check the exteriors. The sales people apologized and said that it had been fine at the time of their PDI and it must have happened just now. They gave me in writing that the scratch would be taken care of by them whenever I visited the service center. Other things were okay, they brought a coconut and lemon for puja, they had even kept a ganesha idol, an air freshener, and some chocolates in the car... After this we drove out our brand new silver coloured Ford Figo Diesel Titanium! Overall impression about SC Ford Goregaon West: Good to Very Good. I will not go so far as to say that they selflessly protect the interest of the customer, but they are honest and knowledgeable. Just don't buy any accessories from them as they are quite overpriced. With over 850 kms clocked on the odo, it is now time for an UPDATE: Initial Ownership report: On the first day we took the car on a drive from Goregaon to Andheri East via Eastern Express Highway. First feeling was amaaaaazing... New car feel is really wonderful! Thereafter I have driven all the way to Thane taking the route around the northern border of Sanjay Gandhi National park, I've gone on a really enjoyable drive to Lonavala, and generally driven around the city of Mumbai in almost all types of traffic conditions. I have listed below, in the order I remember them, the various good and bad things about the car I've experienced so far. For your information and better understanding, I would like to mention that I have driven several cars over a period of several years. As my parents own a 2010 Verna Diesel AT, wherever I draw comparisons it will more often than not be with this car. Some of the other cars I have driven are: Swift, Ritz, Wagon R, Alto, M800, Qualis, Innova, Indica V2 (Petrol and Diesel), Zen, Zen Estilo, Fiat Uno, Esteem, and of course the Ambassador. First the bad:
And now coming to the good stuff!!
Other notes, observations and questions:
----------------------------------------------------------- So there, that's my initial ownership report, and apart from mileage I'm loving every bit of the car. It's definitely more pleasurable to drive than most other cars. What Figo lacks in outright power, it more than makes up for with its superior handling and practicality. I know you will ask for pics, so let me tell you that I'm definitely going to post them soon. =) It's just that I'm not getting enough daylight with the car as I've been leaving office quite late these days. Thanks for reading my post, and looking forward to reading your comments! Last edited by EagleEye : 4th October 2011 at 23:48. |
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The following 5 BHPians Thank EagleEye for this useful post: | aaren, anilisanil, DevilsCry, Klub Class, misquitas |
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26th September 2011, 08:55 | #2 |
Senior - BHPian | Re: Ford Figo (1.4 Titanium) - Buying experience, ride & handling, + already an issue Congrats on your buy EagleEye and a pretty nice writeup as well. As promised, more info on the driving & owning experience along with Customery pics to complete this post. Drive safe, happy motoring. |
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26th September 2011, 09:20 | #3 |
BHPian Join Date: Dec 2009 Location: Munich, DE
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| Re: Ford Figo (1.4 Titanium) - Buying experience, ride & handling, + already an issue Hey congrats on your Figo ! Silver, sure is a better choice of color. And thanks for the info about the registration process, this will be helpful for me as my i too was asked the same but by hyundai ! Do post pictures for your figo !! Cheers |
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26th September 2011, 09:23 | #4 |
Senior - BHPian | Re: Ford Figo (1.4 Titanium) - Buying experience, ride & handling, + already an issue Congrats on the Figo, Happy motoring ahead |
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26th September 2011, 09:41 | #5 |
BHPian Join Date: May 2011 Location: BANGALORE
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| Re: Ford Figo (1.4 Titanium) - Buying experience, ride & handling, + already an issue EagleEye - Congrats on your new ride... All the best and dive safe! The RTO experience - its been 6 years since i went to any agents for RTO - during this time, got my wife a Driving License, got a duplicate RC book for my Royal enfield all for less than Rs 200, next on the list is to get myself a new DL, the photo in the current one looks like a century old v |
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6th October 2011, 14:29 | #6 |
Team-BHP Support | re: Figo Diesel Titanium: Initial Report with +ves & -ves. EDIT: PICS on 2nd Page! Thread moved back to the Initial Ownerships Forum by Vid6639. Thanks for updating the opening post! |
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10th October 2011, 21:09 | #7 |
BHPian Join Date: Jun 2008 Location: Panjim
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| re: Figo Diesel Titanium: Initial Report with +ves & -ves. EDIT: PICS on 2nd Page! Wow, that's one heck of a good-bad observation list and an Eagle Eye at that. Being neutral and honest about one's car is a rare trait and I deeply appreciate the finer details that you have listed. I still have a soft corner for the Figo and it could well have been in my possession in December last year. |
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10th October 2011, 23:35 | #8 |
Senior - BHPian Join Date: Jan 2010 Location: Bangalore
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| re: Figo Diesel Titanium: Initial Report with +ves & -ves. EDIT: PICS on 2nd Page! Superb report Eagleeye! Most of the owners shower their cars with praises but you've posted a report in an unfair manner, definitely a big plus for anyone considering to buy the car i future. Read somewhere on the forum that the Figo engine is very sensitive to driving styles, and accordingly your FE may vary vastly. Don't recollect where, else would've surely posted the link |
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10th October 2011, 23:59 | #9 |
BHPian Join Date: Sep 2011 Location: New Delhi
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| re: Figo Diesel Titanium: Initial Report with +ves & -ves. EDIT: PICS on 2nd Page! Hello Eagleye, Congrats on your purchase!!! Figo, as per me is VFM in this segment. Very rightly said about waiting on Maruti Swift, I too would never wait such long for a car until and unless its an exclusive one. Keep us updated on each and every service, waiting for the pics. Ravi |
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11th October 2011, 07:16 | #10 | |
BHPian Join Date: Feb 2010 Location: Indore
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| re: Figo Diesel Titanium: Initial Report with +ves & -ves. EDIT: PICS on 2nd Page! Quote:
Am glad about the way you went about in respect of the registration process. Now that I also bought a new car, let me do some googling on this. Many of your observations are really sharp and could not have come at one go. And with decent amount of mileage logged in these comments have come in such as regarding the rear wiper. It takes a bit of observation and playing around to find out smaller details. On the day Ford Fiesta was being launched, I did take a look at Figo and I was taken aback with the amount of space this car has to offer. Seriously. But by then, I had already locked into Honda Jazz. Could you elaborate on the "Lane Change" feature ? Button in the dash for opening the boot is a real good feature. Not sure whether Jazz has it. Wishing you many miles of smiles and safe driving !! Keep the thread updated !! Last edited by aaren : 11th October 2011 at 07:17. | |
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11th October 2011, 07:43 | #11 |
Senior - BHPian | re: Figo Diesel Titanium: Initial Report with +ves & -ves. EDIT: PICS on 2nd Page! @Eagle eye, Congratulations on completing 1.1K in this wonderful car. Must appreciate the details your have mentioned the +ves and -ves in an honest and unbiased manner. Although Figo's characteristics have been discussed to death in numerous posts but this one refreshed them again, thanks for that. I am surprised at the low FE your are getting. I have driven my friends car where an FE of 17 is easily achievable in the city runs. I guess you should get the same after the first service. Your experience at the RTO was an eye opener, not many of us would venture of getting the regsitration done on our own. Hats off to you. BTW what Insurance Co did you finally opt for? Do change the stock MRF tyres to Michelin energy XM1+, your will notice the difference instantly. I had changed it during delivery of my Fiesta. Regarding the door locks thats one feature which is not good in any Ford cars, once you lock the doors, it can be still opened from inside during car running. Had a bad experience when my son was sitting in the front, now made it a point to make him sit at the rear with child lock on. Happy mile crunching, drive safely. |
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11th October 2011, 10:11 | #12 | ||||||||||||||||
BHPian Join Date: Sep 2011 Location: Delhi
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| re: Figo Diesel Titanium: Initial Report with +ves & -ves. EDIT: PICS on 2nd Page! Sorry for being late to congratulate you. I somehow missed this thread. I am an owner of Figo petrol LXi since about one and half months. Quote:
I agree! Mine is MRF too and I am very satisfied with them. I am not planning to upgrade them or buy alloys. Quote:
I had noticed fogging in my headlamps on two occasions when I reached home from night drive. I can't understand what could be the reason. On checking, the headlamp clusters seem fine to me. I am choosing to ignore them. Quote:
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I agree. I want to upgrade the entire interior. Not only seats but dashboard and door plastics also need to be changed/covered. I am still searching for best upgrade. Quote:
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Indeed! Figo's AC is simply best designed. Period! What I like other than this is how little time it takes to cool the interiors after it has been parked under sun for a long time. Quote:
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Me too! Sigh! I don't have it in my LXi. It is embarrassing when I enter parking lot of malls and the security guards are baffled to see that my car's boot can't be opened from the driver. Could something be fitted on LXi to solve this, I wonder. Quote:
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Overall, it was really a nice ownership thread. Better than mine at http://www.team-bhp.com/forum/test-d...go-petrol.html Have fun and all the best! | ||||||||||||||||
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11th October 2011, 15:01 | #13 |
Senior - BHPian Join Date: Jun 2010 Location: Pune
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| re: Figo Diesel Titanium: Initial Report with +ves & -ves. EDIT: PICS on 2nd Page! hey, nice to see such an elaborate review and congratulations. A few points: 1) Mileage should improve with time, mine started with 14-15 and is now hovering at around 18-19 with odo 21K, but get it checked. 2) boot door should close w/o effort. If it requires more than a gentle push then could be a problem with alignment. 3) Cabin lights can be added in moderation. I added a few blue leds to lit up the fot well. 4) Let the scratches be, find a local painter and get them touched up and if you have enough scratches, you could get bumper repainted once in a while for about 1500-2000. |
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11th October 2011, 16:34 | #14 | ||
BHPian Join Date: Sep 2011 Location: Kolkata
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| re: Figo Diesel Titanium: Initial Report with +ves & -ves. EDIT: PICS on 2nd Page! Firstly Congratulations on the new purchase. Wish you load of happy miles. Drive safe Quote:
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On the contrary, I found the seating position and height adjustment pretty good in the figo. | ||
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11th October 2011, 20:10 | #15 | |||||||||||||||||||
BHPian Join Date: Aug 2011 Location: Muscat
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| re: Figo Diesel Titanium: Initial Report with +ves & -ves. EDIT: PICS on 2nd Page! Quote:
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Well you tap the indicator stalk in the direction you want, when you want to change lanes; it blinks 4 times while you change the lanes. And if you tap and hold, you can control the length of the blinking. I enjoy not having to pull the stalk back to its off position like other cars. Quote:
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The funny thing is, the salesman was trying to justify the Figo's lack of rear power windows by saying "it's for safety". There is more safety in power windows as you can just lock the rear ones from the front whenever kids are sitting at the back. Anyway, wonder how he will sell Fiestas. Quote:
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Once again, thank you all for the comments and sorry for being so long with the photographs. | |||||||||||||||||||
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