The Unthinkable happened!
Saturday, 15-Sept-2012 Time: 12 noon
We had to get the seat covers done for the Spark. So this accessory showroom in Kothrud "Phadke Car Decor" is kind of renowned on TBHP as well as generally. We reached the showroom at 12 noon. Wife chose the best dual tone art leather covers that will go well with the sea of beige inside the car. I also asked him
IF(
![Frustration](https://www.team-bhp.com/forum/images/smilies/Frustration.gif)
) he can install the Roots Windtone dual horn on the Spark, to which he promptly said YES. Total order placed as:
1) Autofoam Art leather seat covers: 3250/-
2) Roots Windtone dual horne: 680/-
Owner told us that car will be ready in about 1 hour and 30 minutes and we left the place.
We came back to the place after 1 hour and 40 minutes and the work had not even started. First shock of the day!
I lost my patience a bit and gave him some diplomatic harsh words. He said " I will get the job done in 20 mins, sir. " Why the hell he did not say this in the first place??? I said "OK do it fast! Grrrrrrr..."
Seat covers were done in about 20 minutes. Then the electrical guys came and started opening things from the car to replace the horn. Another 30 minutes gone. Total time spent(wasted)- 3 hours 30 minutes. These guys are somehow not able to install the new horn. After their another 15 minutes R&D, I ordered the owner to stop the non-sense and put back the original horns. OI pay him for the seat covers and pick one Ganesh Idol, which he did not charge me for.
We enter the car, I crank the engine and KAPOOT!
The car just won't start. I checked petrol, key position, all doors and no issues anywhere. I cranked the engine 3-4 times and its just not working. I call the owner and ask him to check. He tried 3-4 times and then calls his stupid electrical guys to check. They don't know a S@#$! Another 30 minutes gone in this mess. The owner calls some local garage guys to check the problem. I literally shouted at them and told them not to touch the car at all. I call the GM helpline and the engineer said he is nearby and will reach the spot in 30 minutes. Time is now 5 PM.
GM engineer reaches the spot and checks everything under the Sun and tells me "Sir, car needs to be towed to the workshop". Damn!
I call the crane service which has tie-up with the dealer from whom we purchased the car. The crane service was immaculate. Crane reached the spot in 15 minutes. The car was attached properly to the crane and we left off for the workshop.
Time is now 6 PM.
In the mean time, I called the workshop to inform them about the incidence. They said that 6:30 is EOD for them and nothing can be done today. I requested them to arrange for at least one service engineer to wait for 5 minutes extra. They said OK.
Car reached the workshop at 6:20 PM. The crane guys helped me push the car inside the workshop compound and they left. I went to the Service section and spoke with the lady officer at the reception. She immediately made the job card and took charge of the car. A senior officer from the service department came out and spoke to me. I narrated the whole incidence and he said that the idiots must have cut some wire while trying to install the horn. He said that nothing can be done and I will have to leave the car at the workshop. Sunday being a holiday to the service section, things will only move on Monday.
When I stepped out of the workshop which is on a highway, was wondering how the hell will I reach home. Wife called and said that she will come and pick me up. As soon as dropped the call, I saw the owner of the accessories showroom walking towards me. He asked me about the problem and what the Chevy guys said. I told him that nothing can be done till Monday morning and I have to leave the car here. He said (in apologetic tone) that he will drop me to my place and he did. He said that he will bear all the charges and I need not worry.
All in all, most unthinkable happened to our 7 days old Spark. Its now lying idle at the showroom. The owner of the accessories showroom did handle the things OK and did accept that his staff is not well trained for electrical work. Too late for the confession.
I would not recommend PHADKE car decor in Kothrud for any kind of electrical work on any car. We had the worst experience we could think of and I don't any fellow BHPians to go through the same.
Hoping for the best on Monday and hoping that the problem is minor and can be resolved soon.
Will update the thread then.
Cheers!