UPDATE: KUMKI moves into 5th year of happy ownership.
As we move into our 5th year of ownership:
1.
Build Quality and Robustness:
Has been wonderful and robust, no parts coming off and no squeaks or rattles from anywhere. The car feels solid and continues to give a comfortable ride even in bad roads/ terrain. The suspension and other mechanicals have held up well.
2.
Paint Quality
Continues to be my pat on the back for Tata. The Urban bronze specks still continue to shine through under sunlight and puts a smile on my face!
3.
Tires
Even beyond 40k kms, my Continental A/T tires are doing duty well and have decent tread and life left in them. Got the wheels aligned and balanced during last TASS service.Most of my running has been on good roads/highways.
4.
Interiors
The interiors quality has not faded and doesn't show age anywhere. Plastics and brushed finish parts look neat and well kept.
Only flake is the gear knob cover that has a chamfered bit where you hold it. Besides that the interiors are in top shape.
5.
TASS Experience
TASS has shown immense growth and proactivity over the time of my interaction with them. Special kudos to Concorde Motors Mathura Road and team. They have made the ownership experience worth the trust invested and have been regular in their followup and feedback. They have also willingly replaced parts in warranty when complained about. Whenever I needed some small bits fixed, a driver is sent promptly to pick up and after the SA talks to me and fixes the problem, the car is returned back the same day, free of cost.If service is due, I get a prompt reminder and feedback has been taken seriously and followed up when required.
Im confident enough to happily get my next car also from the TATA stable.
6.
Cost of Ownership:
I read another thread about the real cost of ownership, so I thought it would be a worth while exercise, from my bills/records of all the service and spends on the car, to draw up a comprehensive chart showing the cost till date, (without fuel of course). Hope this chart is useful for anyone looking for a new buy or to compare with existing owners.
The AMC package and extended warranty have proved to be good investments and overall regular scheduled maintenance has costed 25 k across the span of ownership till date including the recent 5th years' service totalling 8 visits spread across over 3 TASS in 3 cities.
Note: Please retain the invoice of the payment made towards Ext Warranty in addition to the EW Booklet itself. I was required to produce this to avail EW.
Lock Set for Doors : Replaced under Warranty
AC Compressor : Replaced under Warranty
What I generally noticed, I pay for during service (over and above my AMC)
#3M lubricant spray in lieu of greasing the doors and hinges through out the car.
#Wiper blades if replaced.
#Weights if added during wheel balancing.
The accidental and unscheduled maintenance were due to various reasons not attributable to the machine directly. eg: post Chennai flood side effects/ windshield damaged by projectile stone/ bumper headlight replaced due to minor accident, paid clutch replacement due to burnout etc (an unfortunate costly incident after the floods).
I have invested in some accessories like alloys/ tires/ yearly teflon coat and have factored them also. Of full expenditure, 85% is what I paid to dealer in Showroom. I have spent 15% of the total cost after it rolled out of showroom.
P.S: The problem with such charts is it exposes yourself to places where you could have saved money
the dark underbelly which turns up when we car enthusiasts shower our car with love and later realise we could have saved that.
Hope it helps.
Cheers!