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Originally Posted by Uprasenjit Your thread has helped me a lot to choose between EcoSport and other competitors . Please post some update as well. |
Glad that it helped. You should make one for your ride also
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Originally Posted by Aniruthan Cool off roading videos there buddy. Wishing you many more happy miles ahead buddy. |
Thanks ! Ecosport is not meant for offroading actually, it's more of a comfy highway cruiser which is more practical for bad Indian roads than a normal sedan in this price range and loaded with decent equipment & safety features
Well its been a while since i updated this thread. Crossed 20k mark few weeks back and got her serviced from Ganges Ford Topsia workshop where i did all my previous servicing (2.5 & 10 K). Here's my experience:
+ My car developed few minor rattles after all the highway trips. Also that solid "thud" while closing doors were missing. These were taken care of during the service. They have a guy dedicated for fixing these sound issues. He is present in workshop on all days except Sunday.
+ It took around 5 hours to service my car including time taken to fix the rattles. Their customer lounge is nice, however the quality of lunch served in their canteen sucks bigtime.
- Car was not properly cleaned, it had watermarks & grease in many areas at the time of delivery. Kaikan ford workshop @ chetla does an great job when it comes to cleaning while delivering their car.
- The service advisor seems to be trained how to overcharge customers at the time of billing. Although Ford maintains a chart on the cost involved for periodic service intervals, they seem to add extras by default without letting us know in the first place. For 20k service, Ford recommends 4.5k, however they said it will cost 5.6k. Only after inquiring i found he was quoting with extras. The SA said 4.5k doesn't include alignment & balancing which i said will do from outside. Also cost of grease is extra (charged me around 200rs for this) They also added 2x wiper fluid just like they did @10k service and i already have one extra pouch lying at home. In previous visits also they continuously nagged me to do under body painting from them and now this.
- As many of you must have seen, after every service Ford gives a vehicle report card showing condition of important parts of the car like battery, brake, tyres etc. However they are for the sake of formality only. It happened in 10k service and now again, they filled up the chart with some random values. My tyre tread depth have increased from 10k (left) - 20k (right). They are also supposed to set tyre pressure to Ford recommended one (30psi) which didn't happen. I checked pressure in a nearby pump and found out. They must have faked the status of all other components which i couldn't check. Such a shame ! I don't think i will be able to trust them anymore.
- When my car was around 12k km, i did alignment and tyre rotation which they also messed up. The technicians dont know how to rotate the tyres. They said they will do it cyclic way. When i gave them the chart, they stared at me and some started behaving badly. I finally managed to do the 5 tyre rotation after all their grumbling. It seems as if i am doing it for free.
That being said, all is not bad with Ganges. I have very nice experience with their body work department. The quality of repairs is very nice compared to Kaikan ford & their workshop is well equipped & larger which is why i keep going back to them.
There are also some major issues with Sync:
- The whole unit will hang if i get a whatsapp call. I need to make a normal call to my phone to reset.
- Every time i turn off text message notifications for privacy reasons, it manages to pop up.
- The system clock seems to get slow after few months.
I wonder why Ford doesn't release an update to fix these glitches, given ES is such a popular car & there are so many people who are affected by these bugs.
Let me close this post with few shots of her taken @Puri this Christmas weekend.