Before I post, please accept my sincere apologies for the speeds that I had mentioned in the previous post. I honestly didn't mean to advertise the high speeds. I am a proud Team-BHPian and I will always advocate safe and sensible driving. I was extremely cautious (broad daylight, 6 lane highway, on straight roads, almost zero traffic) and knew what I was doing. I do not encourage rash or reckless driving. Speeds thrills but kills. Thank you mods for editing my post. Won't happen again.
Now, on to this post:
It was Thursday evening (Dec 10th, 5pm) last week. My 4yr old daughter and I were on our way back home. We were about a 1km away from home, on one of the side roads, when I saw a blue Tata Ace swerving from one side to the other continuously. The driver just couldn't keep the vehicle steady. The car in front of me stopped and so did I. The Tata Ace moved close the i20 in front of me, giving the driver the fright of his life and swerved to his left again. The driver of the i20 heaved a sigh of relief and so did I but my relief was extremely short lived. To my horror, the vehicle moved to its right again and before I could say 'Holy Guacamole' I heard 'bang' 'bang' 'bang'. Seen 'A Nightmare on Elm Street'? Well, this was my Elm Street. A medium and a couple of small dents on the right rear door and rear quarter panel. The driver of the Tata Ace continued his merry way, completely oblivious of what had just happened. By the time I got out the car, the kind folks waiting behind me had stopped the Tata Ace. The driver was completely drunk
. If ever there is a human version of a 'Lotus' floating in 'water', it has to be this guy.
With my daughter by my side and the guy not in his senses, I did not see any point in talking, leave alone arguing with him. We just got into our car and drove away.
I was to leave for Chennai on Saturday early morning to help with the relief work. The plan was to fill the car with relief materials that we had been collecting over the past couple of weeks. I needed my XUV for the trip else would have had to find another car and a driver to help transport the stuff. My mom and other members of the family live in Chennai and were going to see the BattleCat for the first time. Needless to say, I did not sleep on Thursday night.
I spoke to a few friends and got the contact details of the body shops to get the dents fixed. But it is a two month old 'Pearl White' XUV5OO. What if the body shop messes up the paint job. I decided its best to go to my regular service center, India Garage Mahadevapura. Reached the workshop at 9.30am. I have been building my rapport with the team there over the last couple of months and I think that really helped. In spite of being short staffed for the day (couple of RMs, including mine, had taken off due to personal emergencies and a third RM was on duty despite high fever), the Service Manager, Shyam, himself saw to it that my car was attended to. He saw the damage, heard about my plans to travel to Chennai the next day and promised to deliver the car even if it gets late in the evening. True to his word, I drove out of the place at 7pm, the car almost as good as new. The India Garage GM needed his Xylo repaired but the team put off that work in order to accommodate me. Truly impressed with the service and experience. Hats off to them!
The work started at 9.50am. The dents could be removed and the painting was completed but the SUV still needed to be polished. It is never a good idea to do the polishing on the same day as the painting as it takes time for the paint to dry completely and the heat caused by the polishing can mess up the newly painted area if done soon after. I decided to get the polishing done on Monday (yesterday) during the first service, after my Chennai trip. The whole episode cost me close to Rs.10K but I am relieved that the issue is fixed and car is looking new again. I did not claim insurance as it would have meant that I got the car only after 4 days and I couldn't afford that.
Here are some pictures:
The damage The area being scraped before removing the dent Dent being removed Grind to ensure relative smoothness before applying the filler The 3M filler Filler being applied The SUV all set for the paint job Painting in progress - Pearl White needs two base coats and then a Pearl (clear) coat After first coat After the second coat After the Pearl coat Infra red to dry the paint As good as new!
My wife and I left for Chennai at 4.30am on Saturday. We had a quick breakfast at Hotel Aryaas in Vellore, reached Chennai at 10am and drove straight to the hospital where my mom works. They are providing free medication and treatment at the medical center. The patients visiting the center have lost everything. Since medicines were already available, we made it a point to collect:
1. New and slightly old but very usable clothes (adults and children)
2. Blankets and bed sheets (new and old)
3. Footwear
4. Sanitary napkins and diapers
5. Mosquito repellants
6. Floor and toilet cleaners, disinfectant, bleaching powder
Food is being provided at a kitchen setup nearby, equipped to churn out 20,000 meal packets a day.
The rains have stopped for now and Chennai is recovering. The people are in good spirits in spite of the hardships they have had to face. The water has receded from most of the roads. Bleaching powder can be seen spread on the roads. There is water stagnation in some areas and inside compound walls. The risk of disease is high for now. Precautions need to be taken.
The road to Chennai is by and large good, except for the stretch between Vellore and Chennai. That strectch was never great by any means but now has become even worse. Crater alert! The below message popped up on my system as we crossed 5000 kms. When we reached our home in Bangalore, the ODO read 5292 - all set for the first service the next day. More on that in my next post.