Re: My Maruti Baleno Zeta. And a bad experience with Maruti Genuine Accessories Quote:
Originally Posted by littlebrother Congrats on your new vehicle, Baleno is definetely a competent product and the most impressive one from Maruti so far. Each time I find one on the road, it sure does make my head turn! And in white, she's definitely a beautiful sight on head on view with the DRL's on. White also tends to make her look a size larger.
True keyless entry and go is a joy to use along with auto ORVMs closing on locking! Have been using it since 2011 in my Nissan Micra, and Sunny. I find it as really sensible convenience feature though its provided at a premium only in the top of the line variants. |
Thanks! I agree - she's quite a head-turner otherwise. Loving the car otherwise. The features otherwise are quite awesome. Quote:
Originally Posted by Dr.Q I too am having an issue with the accessories department of NEXA and have sent them a mail for it. My problem is that I am looking forward to adding the roof luggage carrier as advertised openly on the website but 2 months since buying the car, have not received an confirmation regarding its availability or due date.
My mail prompted a reply of " The required accessory is not being sent by NEXA itself." Why advertise something if your not gonna sell it? |
There you go. My sentiments exactly. Pointless and mindless conduct from the MGA department. In any event, why dont you consider aftermarket accessories? I dont think aftermarket accessories will void the warranty in your case given you arent touching the electricals. Quote:
Originally Posted by Dani7766 Congratulations on your purchase. In my opinion and from my previous encounters, I would say the Nexa dealerships are poor but the customer care is extremely good. I feel they have responded quite well for your concerns. I would suggest forget it and just go ahead. Don't think they can help you more. Agreed, the salesman was stupid. If u still want to fight it out, you can push forward for a new ICE, present in the alpha version, which I don't feel they'll agree easily. |
Thats certainly an option for them to suggest. Happy to consider. Their response time is horribly slow and usually merely an attempt to pacify the issue rather than resolve it. Whats the point of a slow and ineffective customer care right? Quote:
Originally Posted by pamiboy Did you enquire any possibility of trading into the higher spec variant of Baleno (for a price at least). Somewhere along you mentioned that cost of vehicle was not much of a concern. So why not order the car you want and enjoy rather than pursuing a lost case. Never trust a car salesman. It's their job to conceal, act without remorse and do everything they can so that they can sell a car and get a bonus (it's their livelihood anyway and they are good at it; they act stupid, act ignorant and act as if they made a honest mistake). Over the years I'm leaning towards buying only the highest spec model of any car (if those features interest you) to prevent these very issues. It may not seem a very good idea at the time of buying but IMO is totally worth it. Buying a car is somewhat like getting married. Keep your eyes wide open before and half shut afterwards. Good luck. |
I agree with you and this is a serious lesson learnt. When he offered the ICE from the top end at 80k, i asked him why i wouldnt just go for the top end. He had no answer. If they ask me to trade up, i probably will. Yes, cost wasnt a concern - immediate delivery was the preference. Quote:
Originally Posted by aditya.bhardwaj Many congratulations on the Baleno. Just to add about the quality of the MGA rear view camera, my brother purchased a baleno base model and got it delivered on 31st of December 2015. As he had opted for the base variant, he just chose the touchscreen head unit, reverse camera and sensors from MGA. He is fed up with the image quality and the damn camera takes around 15 secs to start after engaging reverse :banghead: . By this time he has already done reversing. Maruti seriously needs to look at the quality of accessories supplied. |
My sentiments exactly. Ask him to take it up with the company. They should really get feedback so they can start focusing on better accessories. The way i see it, unless enough people raise concerns, the company won't really spend time and attention to such things. Its not core business for them but its important enough to control by threatening a voided warranty. They're trying to have their cake and eat it too! Quote:
Originally Posted by GTPower First let me congratulate you on your latest acquisition. I went through the same thing when I bought my Polo, the SA insisted that the only way I could have a reversing camera is by addition a ungainly extra screen and a "bluetooth wireless camera". According to him its either this or I have to buy the Blaupunkt philadelphia 830 but there is no approved camera so told me I have to but the HU and wait. And anything after market will void warranty. They use this anything after market will void warranty as a weapon
The Nippon is definitely not being fully truthful, you don't need LEDs like the ones I see surrounding your camera for it to work at night. Reversing camera's just have more sensitive sensors to work in low lux conditions
Static grid lines that are built-in in almost all after market camera's Ive seen will not be calibrated for your car specifically so you can't fully trust them.
Yes dynamic guidance lines will definitely require a steering input sensor, even if the Baleno did have the sensor there is no way a stand alone after market system will be able to communicate with it (without some extreme DIY hacking of the wiring and software). VAG cars have CANBUS and this helped integrating the after market HU that I installed with the car and mine does show dynamic lines. But I don't know if some similar off the shelf solution exists for the Baleno. |
Thanks! This reinforces my point on other manufacturers also using such tactics. I was also told the same thing from Honda when i enquired about the City (voided warranty on aftermarket accessories which touch electricals).
I am aware of the Nippon information being incorrect. I also spoke to my usual aftermarket supplier who told me it was a hogwash explanation. The new reversing cams that i saw (and have installed on other cars) are less than half the size and yet have absolutely fine night vision. I'd probably assume this to be prehistoric products being sourced by MGA and then onward to us unsuspecting consumers at inflated prices .
I have no idea what the guidance system needs but frankly, their car needs to be build in a way so as to enable its installation, should it be required right? Quote:
Originally Posted by SRK Congratulations for your Baleno.
Even I got mine in the same shade but in Alpha trim from the same showroom on the 5th of Feb.
I feel the reverse camera is a must on the Baleno, as the rear visibility is very less. Did you not ask the sales person to show the unit before? I think there is a working model being displayed at the service centre next doors. But since things have already happened hope you get the issue resolved soon. |
God willing, will be resolved soon. I am reaching the end of my patience and i think i need to begin thinking of escalation. |