Update - 67000 km (17000 in my ownership)
Since the start of the lockdown, I have not been driving the Civic much. I have been using the Vento and my dad has been using the Civic. His runs were mostly limited to 2 - 4 km round trip to my grand parent's place and ferrying my mom for some dental treatment. It doesn't make sense to use a diesel car for such short distance commute and hence Civic made more sense. Also, being automatic, it was easier for him to drive around.
It was a long time since I drove the Civic and planned to take it for a spin when my wife wanted to visit her parents. Within a few kilometers into the drive, I started to hear a distinct whine from the car. I thought it was from the transmission and assumed that it would go away in some time. As time progressed, the whine became distinct and louder. Something was wrong and needed to get checked immediately.
Next day morning, I had to take my mom to a regular health check-up and this sound was still persistent. While, I was waiting, I started to observe the noise. It came in when the power steering was moved. So the problem was narrowed down to the power steering. I called my service advisor at Capital Honda and asked for a check-up (or service if needed) and the car was promptly picked up the next day. This was the diagnosis and recommendation:
1. Oil and filter are in good condition, no need to change immediately.
2. All fluids topped up.
3. Power steering pump at the end of its life (42K approx)
4. Oil leak in Power steering rack (56K approx)
5. Suspension and its components might need a replacement in the another 5 - 10K km.
6. Disc rotors and pads need replacement. The pads can work for another 2 - 3K kms. So, the replacement of the rotor can be done along with the pads.
I was told that, the leak in power steering systems is very minimal and doesn't need immediate attention. The power steering sound was fixed with oil top up. I was also told that, I might hear the sound again if I went for a long drive and I was asked to top up the power steering oil and carry on with the drive.
I said okay and the car was sent back with a bill of Rs. 3179 for the checkup plus one litre of power steering oil in the boot. I couldn't receive the car when the car came back due to a couple of meetings and requested my brother to check the car and park it. He said that the noise seems to be worse than before however, the driver was unaware of anything and the standard reply was to contact the service advisor, fair enough. I did not want to call my service advisor immediately. So, the next day, I took a break from work and hit the nearby bypass road to check how the civic behaved.
As soon as I started the car and few kilometers into the drive, the car was butter smooth. I gave it a little beans and while hitting the brakes at around 90 kmph, there was severe shake in the steering. Also, the whine from the front appeared again. Came back home, parked the car and upon inspection, the sound outside the car was even louder. It sounded like one of those dry flour (rice, wheat etc.) grinding shops.
I called my service advisor and apprised him about the issue and sent this video. I also informed him about the steering shake while braking at speeds.
He acknowledged the problem and came back to me in some time. He said that, we can replace the rotors and pads (Rs. 36000) for a set of 4, and ~1 lac for the power steering problem fix. He also said that, I could drive the car this way and do the replacement when I am ready. The end result is, I was looking at a repair bill of Rs. 1.5 lacs.
Thinking about tackling this sudden unexpected expense a day passed. I thought of visiting the youtube university. As soon as I typed Civic power steering noise, there were numerous videos which were of immense help. One such very helpful video was this:
This is apparently the problem. We all have water pumps at home. When there is an air block, the pump will not lift water. Similarly, the faulty o-ring in the inlet hose lets some air to get into the system and the power steering fluid will not be entering the pump. So, the pump with run dry creating the grinding noise.
With a sigh of relief, I call our trusted Jai Prakash. With a great experience in the past with Capital Honda, I thought I would stick to them forever. Now, they are either trying to pull a daylight robbery or this is their skill level to diagnose the problem or this is probably the Honda's recommended solution. I am giving them the benefit of doubt and moving on.
Jaiprakash asked me to bring in the car to his garage. Saw a group of Fiat fanboys, apparently checking their cars before a road trip. There were two impeccably maintained Grande Punto 90HPs and a Linea multijet FL. Not sharing pictures of their cars upon their request. Once their work was complete, Jai Prakash attended to my car. It was put on the lift and the internals were inspected for the power steering problem.
Inspection going on
He said that the rack and pump seem to be fine and there must be a problem in one of the hoses/ lines. He asked me to leave the car and go. While at it, I also requested him to check the suspension condition and disc and pads. Jai Prakash said that the suspension and its components are very good and we can face the disc and replace the pads. This will do the job. Agreeing to it I was dropped back home while the civic also went for a road test.
Work got completed and I picked up the car yesterday. These were the work done:
1. All 4 discs faced and fitted again.
2. 4 brake pads changed. Honda OE pads.
3. As shown in the youtube video, a faulty o-ring was replaced in the inlet hose to the pump.
Total expense was Rs. 9500 and the car is now back and running like hot knife through butter! Steering shake while braking at speeds also is gone. So, Jaiprakash is the official mechanic for all the cars in my house now. No more OEM garages.
Closing the post with a picture from Ayudha Puja 2020.