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Old 7th May 2021, 00:15   #31
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Default Re: Garnet Queen: My 2021 Toyota Innova Crysta GX MT Petrol Review

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Originally Posted by ganeshnag75 View Post
I followed you to this thread from the Jeep Compass one. You do make a very strong argument in favour of the Crysta here!
I too am inclined towards a manual transmission - one, this is likely to be the last manual of our lives, second - I am looking at using it in thin traffic condition, or on highways, so I don't think manual should cause fatigue.

That's true. The clutch is quite light and the gear lever is smooth to engage. Not the best I have seen though, Hyundai is still butter smooth. However, one doesn't need to change the gears often due to the ratios and power on tap.

I was initially inclined towards the VX Petrol Manual (the GX seemed too plain Vanilla). But the 7 airbags on the ZX makes a strong case for safety, especially since I will be using it as a family car. No manual option on the ZX unfortunately.

That's true. It's sad Toyota is skimming safety features on a 20L car

Some queries, as I assume you would have done in-depth research before your purchase.

The key features that I will lose out in a Crysta vis-a-vis a Compass are the Wireless Apple Carplay, ventilated seats, electric tail door opener, 360 degree camera, a better digital information cluster and infotainment system and connected cars features. Now looking back, which of these do you feel were worthy additions?

The Wireless Apple Carplay and ventilated seats are useful features to have. However they aren't deal breakers according to me. Wired car play in the Crysta also works well. The system is lag free. The AC in the Crysta is quite powerful and cools the cabin well.

Did you consider the resale value for the petrol Crysta? Any inputs?

The overall perception of the petrol Crysta is of a guzzler. The dealer told me I would get 6-7 kmpl in the city but it isn't true thankfully. Hence I expect heavy depreciation if sold in the first 3-4 years. Also the ZX model has a poor resale compared to the GX.

I have purchased this car for the longer term. Practically to run it for as long as I can. Hoping for straight 15 years at least. We had a Qualis earlier and the experience was amazing.

Also the joy of driving a mini-bus with a stick would be unparalleled in 2036 am hoping. Hence didn't affect my decision much.


Compass or Crysta, I am going to use it as a family car. No off-roading, no trails. From that perspective, which is better especially for the passengers? I am not the type of driver who will squeeze out every HP and N from the engine.

Understood. I don't want to bias you towards the Crysta. Both are good cars. Crysta has an edge on reliability and space/comfort while Compass leads on features if performance doesn't matter. Suggest you take long test drives of both and decide
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Old 7th May 2021, 18:28   #32
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Default Re: Garnet Queen: My 2021 Toyota Innova Crysta GX MT Petrol Review

Thanks for the useful inputs.

I took a TD of the Toyota Crysta ZX Petrol with the family. As you had predicted they fell in love with the interiors and comfort that it offers. The consensus from the family is that they won’t miss the sunroof that they would have got in a Compass. Most of the other features of the Compass are driver-centric, and I think I can do without them too (till I save up and buy a sports car for myself!)

One major input from the TD was that when driving, I really couldn’t tell the size of the car and it handled pretty much like my Vento. That gives me some confidence that my wife will also be able to drive it. The added convenience of the AT also makes driving easy.

One clarification. The Toyota dealer gave me a quote which included a whopping ₹1 lakh as the insurance premium. For the IDV, I should be able to get a comprehensive policy for half that amount on my own. But the sales person’s version is that on a new Toyota, one HAS TO take the Toyota insurance. Is that true?

Last edited by ganeshnag75 : 7th May 2021 at 18:46.
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Old 7th May 2021, 20:25   #33
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Default Re: Garnet Queen: My 2021 Toyota Innova Crysta GX MT Petrol Review

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But the sales personís version is that on a new Toyota, one HAS TO take the Toyota insurance. Is that true?
This is just a dealer tactic. Don't believe in this and escalate to the GM and Toyota themselves. If that doesn't work, you can write to the insurance regulator and that should sort it out
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Old 7th May 2021, 21:15   #34
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Default Re: Garnet Queen: My 2021 Toyota Innova Crysta GX MT Petrol Review

Did you buy your car from MGF Toyota Gurugram? Because I also happen to be dealing the same agency.

If you donít mind, can I quote you (anonymously of course) that they have sold the same car to someone without the so called mandatory Toyota insurance.
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Old 7th May 2021, 22:27   #35
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Default Re: Garnet Queen: My 2021 Toyota Innova Crysta GX MT Petrol Review

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Originally Posted by ganeshnag75 View Post
Did you buy your car from MGF Toyota Gurugram? Because I also happen to be dealing the same agency.

If you donít mind, can I quote you (anonymously of course) that they have sold the same car to someone without the so called mandatory Toyota insurance.
Just ask them to match the quote you are getting outside. They will reduce but still will be 10-15k costlier, which to me is ok. Go for outside insurance only if there is significant difference.
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Old 7th May 2021, 23:14   #36
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Default Re: Garnet Queen: My 2021 Toyota Innova Crysta GX MT Petrol Review

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Originally Posted by ganeshnag75 View Post
Thanks for the useful inputs.

I took a TD of the Toyota Crysta ZX Petrol with the family. As you had predicted they fell in love with the interiors and comfort that it offers. The consensus from the family is that they wonít miss the sunroof that they would have got in a Compass. Most of the other features of the Compass are driver-centric, and I think I can do without them too (till I save up and buy a sports car for myself!)

One major input from the TD was that when driving, I really couldnít tell the size of the car and it handled pretty much like my Vento. That gives me some confidence that my wife will also be able to drive it. The added convenience of the AT also makes driving easy.

One clarification. The Toyota dealer gave me a quote which included a whopping ₹1 lakh as the insurance premium. For the IDV, I should be able to get a comprehensive policy for half that amount on my own. But the sales personís version is that on a new Toyota, one HAS TO take the Toyota insurance. Is that true?
Correct observations about the ride and comfort. No other car in the segment can beat Crysta when it comes to comfort. Compass is in no way a comfortable 5 seater although a pretty good 4 seater I would say plus their horrible after sales. The only areas where Compass beats Crysta are looks and feature list. And for the diesel engine, Compass produces peak torque at 1750 rpm while Crysta does it much earlier at 1400 rpm. Crysta's low end is one of the best. Ride quality in Compass is better but I didn't find big difference between the two. I was going to buy Creta top end but after TD there was no way my family could like Creta's rear comfort over Crysta.

Regarding insurance, you DON'T HAVE to take Toyota protect. Tell the salesman you would buy from another showroom or send email to Toyota if he uses this unethical tactic. However, my personal advice would be go for Toyota Protect as you get manufacturer support during claims and the complete process is handled by them in case of any disputes. You might have read one of the recent thread about Crysta transmission leak due to accident which was not covered by insurance. If the insurance was through Toyota protect, things probably would have been sorted out between Toyota and the insurer but since insurance was taken outside the owner had to go through several headaches and shelled out few lakhs. You can go with Toyota Advance which covers Nil depreciation, there are costlier variants for engine, tyre protection but you don't really need them. Regarding the quotations, I found them more or less similar across Toyota dealerships since it's designed by Toyota directly and you can find the prices on https://toyotaprotect.com . Go for Toyota Protect for more peace of mind. However doesn't mean outside insurance is not good, it's just that you will additionally get manufacturer support with Toyota Protect.
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Old 8th May 2021, 17:39   #37
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Default Re: Garnet Queen: My 2021 Toyota Innova Crysta GX MT Petrol Review

Quote:
Originally Posted by ganeshnag75 View Post
Did you buy your car from MGF Toyota Gurugram? Because I also happen to be dealing the same agency.

If you don’t mind, can I quote you (anonymously of course) that they have sold the same car to someone without the so called mandatory Toyota insurance.
Yes, I did buy from MGF and please feel free to do so. Like others have said, give them a chance to match the quote from outside. If they fail to do so within 5K range, you can and should go with the policy from outside

Last edited by sid_deb : 8th May 2021 at 17:48.
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Old 10th May 2021, 20:05   #38
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Default Re: Garnet Queen: My 2021 Toyota Innova Crysta GX MT Petrol Review

Thanks. I did manage to hard talk my way out of the Toyota insurance, by pitting one dealer against the other. The price difference was considerable - to the tune of Rs 40k. I stay in a very safe campus and lots of the insurance cover related to theft and damage, I felt were unnecessary.
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