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Originally Posted by Tanmay007 I'm surprised they had no answer to this! The answer is this won't happen. The car will enter limp mode when DPF is nearly choked. |
The car's chip is programmed to limit speeds to 40kmph when the system detects soot accumulation is around 40-45g. At around 55-60g and above, the engine will refuse to start. That's what the techs who have been servicing Scorpios & other BS6 Mahindra cars regularly in this area told me.
Corporate managers handling customer care services might not be in the know about this. Maybe that's why the guys chose to be silent. Who knows? I don't.
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Originally Posted by Tanmay007 There will be several warning levels issued to the user, as per the manual in total 3. |
For someone who encounters this for the very first time, that too during a family medical run, would it be prudent for him to sit and go through the manual in pouring rains or pay a visit to the local service center and get it diagnosed so that the situation is cleared to him and his mind is free from all apprehensions?
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Originally Posted by Tanmay007 User does not need to know the exact soot level in grams, that is meaningless to most end users. |
Why not? For someone who is trying to understand his car with each passing day of his ownership, and is totally new to BS6 diesels, this knowledge about soot level thresholds is important. How much is acceptable, what's the minimum or maximum? Or maybe it wasn't even an issue with the DPF at all but just a set of random gremlin hits all over again? Can an owner know this and be absolutely sure of it??
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Originally Posted by Tanmay007 Without proper training no technician should be allowed to even touch such a complex car. And looking at people's experiences, especially in remote areas, most technicians are not well trained. |
That's the thing - the techs at this service center ARE trained! I came to know this later through trusty sources. They have attended the training sessions for the 7OO. Only because the dealership's front-end sales section was blacklisted due to infra not being updated, the service center people weren't allowed to even touch my XUV. I repeat - they are fully trained and well capable of handling XUVs.
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Originally Posted by balenoed_ Wouldn't a nice highway run once in a few weeks keep you off this. What is this escalation to VP levels and all about, sorry, just curious and trying to understand? |
I have highway runs every fortnight. I am not allowed to drive extensively for long stretches because of my heart condition but I do make it a point to make a 180-200 km round trip run under any pretext - be it to visit relatives across the state border, to the dealership proper or to nearby areas around my city for random tours.
My post from the previous page about me troubleshooting my own 7OO due to the clogged DPF & doing a self-manual Park Regen process came to M&M's attention through their media team - that's how it got escalated to their higher-ups internally. I was told about this over the phonecall I received from the Area office manager last week, in the first of a series of phonecalls.
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Originally Posted by audioholic Sorry to say but I feel it has been blown out of proportion here. If we let the DPF work as it should and follow the instructions/Indications, there is no reason why it will get clogged to an extent that would cause permanent damage. |
My dear friend, for someone who is going through several medical issues and is not used to seeing such errors on a regular basis, a first-time incident such as this will definitely catch him off guard. I am not inside my car 24/07/365 to know everything about it from the first fitted nut and bolt till the last - I am learning this, and everything else about my XUV, as the days and experiences pile on into my ownership period.
All instructions are being followed. Regular running is being maintained. Higher RPM running is being maintained. Hence these alerts/warnings were a surprise and a cause for worry.
Easy for you to say that everything was blown out of proportion from where you are sitting. You need to be in my shoes and see it from my perspective, too.
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Originally Posted by audioholic So there is still a long way until the DPF can be abused before it gets to worrying states. |
This is exactly why this came as a surprise to the owner (myself), to the service managers and the techs involved. For such a minor regen issue, the alerts should not have popped up. That's why I said in my earlier post that I initially suspected a cranky sensor doing foul play.
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Originally Posted by audioholic Hence, it might not be practical to involve the ASC every time. I know it might sound offending but just calling a spade a spade. |
Read the above, and my original post on the issue in it's entirety again, and maybe that will clarify things a bit more.
I am not easily offended, but I am rather disappointed that my post might have conveyed all the wrong impressions about what all I faced that day, where I was coming from, what all was plaguing my mind before the MID warnings popped up, the situation I found myself in, and my confusion regarding all of it. I might be coming across as some kind of a dunce or a complete novice, but since I can't explain every situation I am going through in my life right now in this thread or on Team-BHP in general, so it's best that from henceforth, I shall keep such incidents to myself and be completely silent.