Dealer Experience (Southern Motors, Bangalore) Thanks folks I will respond to individual queries and suggestions later, but before that I thought I should also pen down my Dealer Experience (Southern Motors, Bangalore).
Many of you should be knowing that Lathangi closed Mitsubishi dealership recently and we are left with only old Southern Motors. I was quite skeptical about these guys also since my experience with their sister concerns at Metro Ford and Mahindra dealerships were not good. After delays at my side it was 7:30PM on a Saturday that I first managed to land up at Southern Motors an unusually deserted showroom greeted me!! But my attention was on 2 CEDIAS, one dark grey (Azure Grey) and the yellow sports. After a while, someone came from inside, realized that he was going out on my query with difficulty he gave one brochure and gave the visiting of a sales guy. Oh! They are closed on Sunday
so it will be another week before I can get to the details.
There I left, but on Monday afternoon just tried giving a call to the sales guy. There he was ready to come down for a TD immediately fixed for the same evening; he arrived promptly at the appointed time. Had the TD for my full satisfaction needless to add one of the best TD I ever had. Followed up next Saturday with a visit to the showroom; had a negotiation with the sales manager and closed the deal. Since mine was company purchase, the PO took more than expected time, the dealer was quite accommodative as mentioned earlier, the tax rate went up in between; they were even willing for a re-negotiation. The dealer also did the necessary follow-up with concerned persons in the company to get papers for registration. I had negotiated for 2 main accessories, the sun film and rear parking sensor both were fixed promptly and correctly before delivery. The delivery was also smooth.
I am mentioning all of this because with only one dealer in Bangalore, I was not too sure of all will happen. |