Grande Punto, Red Emotion Pack Multijet Diesel 9000 km - 4 months - Saga continues

caroholic1 · 19th August 2009, 18:15

Congrats dude nice colour choice. Do post some more pics of the trip.

Latheesh · 19th August 2009, 18:30

3K in a month, that's awesome buddy :-).

Please remove the ribbon now

NutsNBolts · 19th August 2009, 20:39

Thats a lot of driving in a month. The car looks smashing. What seats have you opted for?

SamtheLeo · 21st August 2009, 14:56

I would say I am Impressed. May be because I expected a far lower quality of after sales etc.

We bought this car from ABS Motor gurgaon, no issues there but getting it financed from SBI was a pain. As this is for my wife, it is in her name & she had to personally go to bank twice for getting the loan approved inspite of numerous checks, verfication visits & calls & all documents being in place. But that is why i belive they are offering lower intrest rates.

Back to topic the service

1. Wife called ABS, informed it needs to be serviced. Lady tells she will arrange a driver & advise.
2. A driver calls & come within 1 hour to our home.
3. Takes the car, handover equipments & a receipt of the car.
4. Service center informs car has reached there.
5. Asks for issue, advised about some noises from here & there & a small scratch on left hand side at front bumper & ORVM. (which came due to parking congestion in gurgaon infinity tower office area by a parking guy

)
6. After 4 hours the car is delivered, absolutely new, interiors spanking clean. out side shining like glitter.
7. Scratch was treated & was not at all visibile.
8. Drive was very smooth.
9. Gear Shifting & clutch was very smooth.
10 It looked & smelt great.

Total Charges : 0 rs.

Also the temporary number plates were changed to permanent numbers.
I would say 8-9 out 10.

finneyp · 21st August 2009, 15:01

Thanks Sam for sharing your good experience with Fiat service!

Most often people share only the bad experience here, hence the perception...

rageshgr · 21st August 2009, 15:23

Awesome dude! Such a long trip in 1st month itself. Hope you had run-in the car. The beautiful rain lashed mountain, and an Italian hatch! so beautiful and romantic. I hope you were not alone

VahanPujari · 21st August 2009, 15:28

Congrats Sam

Punto in Red looks a stunner

SamtheLeo · 21st August 2009, 15:33

Quote:

Originally Posted by rageshgr

Awesome dude! Such a long trip in 1st month itself. Hope you had run-in the car. The beautiful rain lashed mountain, and an Italian hatch! so beautiful and romantic. I hope you were not alone

Thanks for all of your wishes

Yes though nothing for "Run IN" was specified in owner's manual we still did a proper run in till 600-800 kms & did keep a check on speeding till 1000 kms.

For sure I was not alone, the actual owner of this beauty, my wife was with me

coolboy007 · 21st August 2009, 15:36

Quote:

Originally Posted by SamtheLeo

I would say I am Impressed. May be because I expected a far lower quality of after sales etc.

We bought this car from ABS Motor gurgaon.

I also got my Linea serviced at ABS gurgaon in July and share the same experience as you. I had personally gone there and was welcomed, seated and treated much better than Mahindra and Hyundai treat me.

Car was cleaned well, there were 8 people simultaneously wiping the car after it came from the pressure wash. Interiors were vaccummed etc, would go to ABS for future services too.

SamtheLeo · 21st August 2009, 15:47

As asked by few friends a few more pics. Regret the quality of few as even the camera was Nikon D60 but the weather at Rohtang & on its way was not cooperating.

harry10 · 21st August 2009, 16:14

Nice pics Sam and glad to know you had a good first hand experience with the service.

nkapoor777 · 21st August 2009, 19:03

@SamtheLeo: Glad to hear that you were satisfied with the service. I have also completed 3,000 kms now but can't find time to give the car for service. I will be doing it some time next week, hopefully.

neotraveller · 21st August 2009, 22:51

sam, your punto seemed to have been through a lot ... off-roading, heavy rain and all.
And some you had to go through fog too!

Hey is that slushy road on the way to Rohtang pass? Man, I will be so afraid to drive there in a normal car.

Enjoy the italian beauty.

rageshgr · 22nd August 2009, 00:11

Quote:

Originally Posted by SamtheLeo

Thanks for all of your wishes

Yes though nothing for "Run IN" was specified in owner's manual we still did a proper run in till 600-800 kms & did keep a check on speeding till 1000 kms.

For sure I was not alone, the actual owner of this beauty, my wife was with me

Cool dude! Good for you. Guess it was your honeymoon or something. Anyways enjoy !

Takumi-san · 22nd August 2009, 09:12

Excellent. Loved to hear about positive feedback on Fiat. I hope that at least 8 out of 10 reviews give Fiat a positive rating in terms of after sales and car quality. Thats the only way sceptics like me will even begin to consider buying a Fiat. After all Fiat has only themselves to blame for digging themselves into this hole in India and its only fair that they do things to repair their image. Lovely car and wishing you thousands of happy kilometers on her.

P/S Thats my favorite color for the GP.

19th August 2009, 18:15	#16
caroholic1 BHPian Join Date: Jun 2005 Location: Delhi Posts: 407 Thanked: 31 Times View My Garage	Congrats dude nice colour choice. Do post some more pics of the trip.
	() Thanks

19th August 2009, 18:30	#17
Latheesh Senior - BHPian Join Date: Dec 2007 Location: CNN/BLR Posts: 4,243 Thanked: 10,086 Times	3K in a month, that's awesome buddy :-). Please remove the ribbon now
	() Thanks

19th August 2009, 20:39	#18
NutsNBolts BHPian Join Date: Jul 2009 Location: Jammu Posts: 817 Thanked: 41 Times View My Garage	Thats a lot of driving in a month. The car looks smashing. What seats have you opted for?
	() Thanks

21st August 2009, 14:56	#19
SamtheLeo BHPian Join Date: Apr 2009 Location: Melbourne Posts: 451 Thanked: 26 Times	Finally Serviced as well I would say I am Impressed. May be because I expected a far lower quality of after sales etc. We bought this car from ABS Motor gurgaon, no issues there but getting it financed from SBI was a pain. As this is for my wife, it is in her name & she had to personally go to bank twice for getting the loan approved inspite of numerous checks, verfication visits & calls & all documents being in place. But that is why i belive they are offering lower intrest rates. Back to topic the service 1. Wife called ABS, informed it needs to be serviced. Lady tells she will arrange a driver & advise. 2. A driver calls & come within 1 hour to our home. 3. Takes the car, handover equipments & a receipt of the car. 4. Service center informs car has reached there. 5. Asks for issue, advised about some noises from here & there & a small scratch on left hand side at front bumper & ORVM. (which came due to parking congestion in gurgaon infinity tower office area by a parking guy) 6. After 4 hours the car is delivered, absolutely new, interiors spanking clean. out side shining like glitter. 7. Scratch was treated & was not at all visibile. 8. Drive was very smooth. 9. Gear Shifting & clutch was very smooth. 10 It looked & smelt great. Total Charges : 0 rs. Also the temporary number plates were changed to permanent numbers. I would say 8-9 out 10.
	() Thanks

21st August 2009, 15:01	#20
finneyp Senior - BHPian Join Date: Dec 2005 Location: Bangalore Posts: 2,716 Thanked: 319 Times View My Garage	Thanks Sam for sharing your good experience with Fiat service! Most often people share only the bad experience here, hence the perception...
	() Thanks

21st August 2009, 15:23	#21
rageshgr BHPian Join Date: Jun 2008 Location: Chennai/Vaikom Posts: 549 Thanked: 551 Times View My Garage	Awesome dude! Such a long trip in 1st month itself. Hope you had run-in the car. The beautiful rain lashed mountain, and an Italian hatch! so beautiful and romantic. I hope you were not alone
	() Thanks

21st August 2009, 15:28	#22
VahanPujari BANNED Join Date: Mar 2009 Location: Mumbai Posts: 1,308 Thanked: 8 Times	Congrats Sam Punto in Red looks a stunner
	() Thanks

21st August 2009, 15:47	#25
SamtheLeo BHPian Join Date: Apr 2009 Location: Melbourne Posts: 451 Thanked: 26 Times	A Few More Pics of the trip As asked by few friends a few more pics. Regret the quality of few as even the camera was Nikon D60 but the weather at Rohtang & on its way was not cooperating. Attached Thumbnails Last edited by SamtheLeo : 21st August 2009 at 15:56. Reason: Spelling Mistake & one more photo
	() Thanks

21st August 2009, 16:14	#26
harry10 Senior - BHPian Join Date: Jul 2008 Location: Faridabad/Delhi Posts: 2,713 Thanked: 3,624 Times View My Garage	Nice pics Sam and glad to know you had a good first hand experience with the service.
	() Thanks

21st August 2009, 19:03	#27
nkapoor777 BHPian Join Date: Nov 2006 Location: New Delhi Posts: 608 Thanked: 143 Times	@SamtheLeo: Glad to hear that you were satisfied with the service. I have also completed 3,000 kms now but can't find time to give the car for service. I will be doing it some time next week, hopefully. Last edited by nkapoor777 : 21st August 2009 at 19:04.
	() Thanks

21st August 2009, 22:51	#28
neotraveller BHPian Join Date: Jan 2009 Location: Hyderabad Posts: 739 Thanked: 0 Times	sam, your punto seemed to have been through a lot ... off-roading, heavy rain and all. And some you had to go through fog too! Hey is that slushy road on the way to Rohtang pass? Man, I will be so afraid to drive there in a normal car. Enjoy the italian beauty. Last edited by neotraveller : 21st August 2009 at 22:53.
	() Thanks

22nd August 2009, 09:12	#30
Takumi-san BHPian Join Date: Apr 2009 Location: Melbourne Posts: 368 Thanked: 121 Times View My Garage	Excellent. Loved to hear about positive feedback on Fiat. I hope that at least 8 out of 10 reviews give Fiat a positive rating in terms of after sales and car quality. Thats the only way sceptics like me will even begin to consider buying a Fiat. After all Fiat has only themselves to blame for digging themselves into this hole in India and its only fair that they do things to repair their image. Lovely car and wishing you thousands of happy kilometers on her. P/S Thats my favorite color for the GP.
	() Thanks