10000, 2nd service report. Ok, here it is. The 10,000 km, second servicing report. It has been a positive feedback so far on the Logan.
It is now exactly six months with the diesel logan. And every kilometer driven on it has been worth the price paid for it. I have been unable to regularly write in the forum so will catch up with a few developments which happened in the meantime.
The car was given for the first free service. Zero cost. Inspection and washing done. Also go the first coat of “Teflon” done which came as a combined offer at purchase. The Teflon here meaning a rub down with some kind of a wax. What I have seen with my friends car is that they apply about four different coats. In my case, it was wipe and swipe job. 15 mins and off I went. If my backside was as big as the car, maybe I would have taken more time wiping it off after I did my big job in the morning than the time time taken by these folks to Teflon my car. Didn’t sulk though. The teflon story dosnt end there though. More on that later.
In the meantime though, I was side swiped by a lady in a zen. Noticeable damage, but manageable. A small dent in the wheel flares and long straight scratches with a small dent on the right back door. Scratches reduced considerable in the rubbing received at the first servicing. Didn’t bother to get it rectified on a personal acquaintainces request. Hardly noticeable though.
Second major mishap. A dog got hit by me at a speed of about 40. The Impact was BAM. I thought I killed him. Was wrong. When I got down, I saw the dog running away. The way he was running, appeared to have all the bones intact. [FONT=Wingdings][FONT=Wingdings]J[/FONT][/FONT]. Then with the hutment dwellers gathering around to create an unwarranted ruckus, it was my turn to run away. Went home and checked the damage. In the night, nothing noticeable. Drove the vehicle for a couple of days. Nothing much, but the potholes that I normally clear easily, starter touching the bumper. So checked thoroughly this time around. Saw that the entire bumper had come off from its screws from the bottom.
Took the vehicle for a checkup the next morning itself to G3 motors at Malad after taking an appointment. He checked up the bumper and refixed it. No major damage done. Now here is the funny thing. He said nothing serious and since the job was done within a few minutes, I thought he would not charge me anything for it. So, out of graciousness, I requested him to get the tyre rotation done on the wheels. Those cost 200 bucks. In the meantime I asked him details regarding the way tyre rotation is done etc. I was in for a surprise when I was billed for fixing the bumper – 150 bucks and the tyre rotation also. No harm. Made the payment and was on my way.
Incidently, went off to pune on the weekend. When taking out the luggage from the dickey, decided to check the stepny for wear and tear. WONDER OF WONDERS, it was BRAND NEW. THE TYRES HAD NOT BEEN ROTATED. Felt like an *** for not checking up the job for which I had paid up. Called up the service advisor. He, in turn called up the engineer, and replied that they had missed doing the rotation. WOW, WOW, WOW.
He has offered doing it for free. It has been over two months now after the incident. I am simply not getting the time to get the rotation done. But G3 MOTORS – WOW WOW WOW WOW service. Really, I am short of words here for you. One very wonderful thing came out in this meeting though. My car, which was promised to me to be a July manufactured car, was actually a feb manufactured car lying in stock with G3 motors. It was just transferred to GLOBAL and billed to me. And wonder of wonder again, my invoice says that the vehicle is July manufactured. [FONT=Wingdings][FONT=Wingdings]J[/FONT][/FONT] So there is one more free ride that I didn’t intend to take.
Now coming to GLOBAL GALLERIE guys. My staple guys where I get the servicing for my vehicle done. You give them a list of things to be done, the only job they will do is change the fuel filter, oil change, air filter change and wash. The rest of the list is simply ignored. However, their intentions are not bad – that’s my observation. How do I know that – well my car has visited them 6 times in the past 6 months for getting the same things done over and over. I have now given up on asking them to fix the rattle in my doors, or fix the water jet holes. They simple don’t see that in their scheme of service things.
Now one of the things I have been complaining of from the first service itself is a slight whimper (chuuuu) sound emanating from the right front suspension when going over speed breakers. Time and again I have complained and the advisors simply refuse to acknowledge the same. This time when I went there, took a ride with the “technical specialist” – Name : Ram Mishra. His history includes stints at maruti and Toyota. Great guy. He acknowledged the same and the work started.
After the usual oil, filter(s) change, one more thing came to the fore. The radiator was missing a nut and bolt. I am not pointing a finger at anybody, but I think that the car came in that way. It simple could not be the dog hit as the bolts are protected by the bumper, crash guard, engine guard and the radiator itself. Anyways, an indent for the missing parts were raised and car given back to me.
As regards the suspension sound, a bottle of WD40 sprayed and a request to drive the vehicle for a couple days to see if there is any improvement. Reluctantly said ok and moved on. Needed the car. It must be said that the sound did reduce.
I requested Mr. Sanket, the advisor there if I could witness the servicing process. I must again confess here, the service provided by Sanket is really wonderful. See, his job is to provide a face to the workshop and ensure a happy customer, and he does that great. Getting the car repaired is the job of the mechanics. He ensured that he kept me well humored during the process. And – I got the see the vehicle being serviced. The radiator bolt would have gone unnoticed / ignored if I would not have been there.
Total cost for servicing – 2900. Satisfaction level 3.0 / 5 (small clitter clatter still present) (suspension sound still there though reduced). Would have been higher if I would have not have checked for what they were going to do and refuse the various additives and treatments for diesel and oil. Approx cost Fuel filter : 1200, Air filter : 350, Oil Filter : 350, Oil : 700. Rest Taxes. Amount : 2900.
Took the vehicle again the next weekend for the suspension sound and radiator bolt. Both done under warranty, except I was charged 350 for consumables. I witnessed the work done. They actually took out both the suspensions, greased oiled etc the whole thing and then set it back. I do not know if it is a good thing or a bad thing for such a thing to be done so early in the life of the car, but the sound now is gone. Also during this, got the second coat of “Teflon” done on the car. Abhi, chamak to rahi ha. [FONT=Wingdings][FONT=Wingdings]J[/FONT][/FONT]
Overall also, after the oil change, the vehicle is running much smoother (expected) and quieter. Total spend on the second service including the suspension work : 3400 aprox.
The total cost of running the vehicle so far is as follows. It is mostly city driving. The ratio should be 65 % city : 35 % highway.
Fuel Cost :
Total Days : 217
Total Fuel Amnt Spent : 18430
Total Diesel Consumed : 509.96
Total Kms Run : 9850
Average Kms / Day : 45.39
Average Kms / Rs : 0.53
Average Kms / Ltr : 19.32
Average Rs / Day : 84.93
Average Rs / Km : 1.87
Total Cost :
Servicing cost : 3400
Grand Total Amount Spent : 21830 Avg Rs / Km : 2.22
I am attaching the fuel expense sheet alongside for easier perusal. Queries, suggestions and sharing of information is welcome. If possible, this thread can be placed in the correct section with the title changed.
Regards,
Nishant.
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