Originally Posted by pugram
What is the Service interval for XYLO. Isn't 16k for regular service on a higher side ?
Does your travel include lots of broken roads ?
I have never done any offroading with my car. But occasionally i had to tackle quite bad roads and my car has done a lot of ghat sections with few really bad stretches. I dont think that would be the reason for such over haul. After regular service i will take it elsewhere.
Originally Posted by MAS
This seems to be a case of genuine fleecing.
How can a 40K service add up to 16K rupees? It is way too high. Even a Ford or a Toyota does not charge this much, unless you have requested for 3M polishing, interior cleaning, etc.,
As suggested by other members, please take a second opinion. You could get in touch with Raghav from IgNite and show you car to him. He will give you a genuine feedback.
I felt 16k is quite high. The service advisor showed me the break up. I will post the break up sometime later. I feel the products are not overpriced (maybe 10 percent) but they are making a killing in the service charges. Each part of the service carries a seperate charge. Still i went ahead with the regular service for now. Can you pm me Raghavs id or contact information.
Originally Posted by sameerg001
Indeed they are fleecing you, Even 16k for a regular service in on higher side. Plus, 40k kms isn't too much for a clutch overhaul and i don't think, Xylo will need a suspension overhaul in just 40k kms.
I suggest you to runaway from them, Change your workshop. Don't get fleeced.
After the regular service i am taking the vehicle to my friends garrage and if possible to ignite, will update in this thread.