Most of my pre-booking discussions have happened in this thread
Jetta 1.9, Cruze 2.0, Sonata Transform 2.0 , Laura 1.9 - Need Help!! so I would like to not repeat the same here. To make a long story short, I had narrowed down my choices to the Chevrolet Cruze 2.0 VCDi, VW Jetta 1.9TDi Trendline and the Hyundai Sonata Transform 2.0 CRDi budget being Rs.15 lakh.
Started test drives in November 2009. Finalized the car around February 2010. Thanks to TBHP, I found out from a prospective Laura buyer that the 1.9TDi Pumpe-Duse engines were being discontinued as they were not willing to upgrade it to Euro4 and the new engine would be a CRDi 2.0. On hearing this, I was excited and decided to wait. Pulled some strings and spoke to some higher officials in VW and confirmed the news on the promise that I won't let out the news until the vehicle arrives. Anyways the news was out on TBHP so that wasn't an issue.
Initially I had chosen the Trendline for want of an MT. I already have an AT Civic and it is kinda boring to drive on highways. But on finding out that the DSG box is discontinued and the Comfortline would be available as an MT, I jumped at the idea, upped the budget a little bit and went straight with the cheque on April 1, 2010 to book the car at VW Chennai. As always the showroom welcome is very warm and having developed a personal rapport with the GM there, it was always royal treatment whenever I went to the showroom. I made the payment for the Trendline as booking amount as on that date, they didn't know the final pricing for the Euro4 cars. GM had promised delivery latest by April 18th.
On April 16th, I had called to ask about the status of the car and to make the remaining payment. To my horror, they said the Test car has arrived now only and they had sent it for RTO approval and that itself would take another 2-3 days. And they had got only black and white in the first lot. I was kinda furious as I had made the booking well in advance, before they could even dispatch anything from the factory and I was told I would be getting the first car in Chennai. Which means the first lot should have had my color The Heaven Blue. Then there were some stories that they had no control over the initial lot and this only was available at the factory etc. Finally on April 22, the GM personally called me and told that the heaven blue comfortline has been invoiced and they would be getting it in a week. Delivery was now promised on April 30th.
But they had received the vehicle only on April 30th morning. So could not be sent for RTO the same day. I insisted on visiting their yard and checking out the car, so went to their Ambattur workshop and did so. Checked out a couple of Touaregs there, the new Passat and a customer taking delivery of a bright red Polo. The workshop was spic and span and very neatly maintained. Couldn't check out much as the PDI wasn't done and even the white sheets stuck on the body from the factory weren't removed.
Meanwhile on May 3rd, went and booked a special number with the RTO Chennai West. The car was registered the same day. Delivery was scheduled at 6pm. Went to the showroom along with my wife. Did a mini PDI not the whole list on the PDI-TBHP list. Listened to the Team Lead's explanation of most of the features and a mini-puja was done and the keys handover.
Overall, except for the delivery delays, the sales process was smooth. I should've been mentally prepared for a one month waiting period. But I guess in the end it is all okay. There were no freebies except a box of Cadbury celebrations. All the floor mats, boot mats, everything were from the factory. There was absolutely no need to do anything to the car. I am planning to put some 3M tints soon. Will need to check up on the relevant threads here before deciding on one.
So far, have done 700km in a week. During delivery went straight to a tankful. Today was the next. The average was 16kmpl with full time A/c on (mixed highway + city 50-50). Which is really not bad compared to the ARAI test mileage of 19.5kmpl and that too a brand new car. Which itself convinced me that I have got a brilliant piece from the factory. The pull after 1.5k rpm is very addictive. I have been shifting at 2.25k rpm though at times I shift at 2.5k rpm if I need to overtake in a hurry. I have hit a max of 116kmph which is the speed it cruises at 2k rpm in 5th gear.
I have taken some pics in my wife's phone camera which I will upload tonight. So I guess in case you reading this now, you will need to revisit the thread in case you do not find the photos already.