Hi,
PREFACE
I am a new member and have been browsing through T-BHP for about 5 months now, to look for a new car in India. I have returned back to India this Saturday, after a few years in US and Singapore. I have never owned a car in India before this. During my trips to India I either borrowed my brother's Scorpio 2.6 crde or rent a Swift.
About 3 months ago I changed my job and was offered by a competitor to start a software centre in India. I was thrilled at the thought of returning back to India. I did a small trip to India in early April and really missed having my car. So i decided that within 2-3 days of my return to India I will buy a car. Team bhp really helped in me increasing my knowledge of Indian cars, I really want to thank you for all for making T-bhp such a quality forum.
MY REQUIREMENTS
I am personally a very SUV type guy, always ready to go on less traveled roads every alternate weekend. My wife on the other hand loves sedans. We need 2 cars, decided to buy a sedan immediately and decided to wait for buying a SUV. The max I wanted to afford for my first car was about 12 lacs and go for a SUV in 20L range in next 6 months. I was closely following smart cat's thread for sedan's under 12 lacs. After looking at his thread the cars on my list were. Highest priority first.
1. Chevrolet Optra
2. Mitsubishi Cedia
3. ANHC
4. Tata Manza
5. SX-4
6. Hyundai verna
7. Scorpio 4 X 4 ( i know its not a sedan, but I just love driving this car.)
I reached India on Sunday late night and was out to look at cars on Monday morning. Here is what I went through in Faridabad. I visited Chevrolet, Tata, Honda, Maruti, Hyundai and Mahindra showrooms respectively from 11:30 am till 4 pm.
Chevrolet Experience
I was very serious about Optra, as it was a 2.0 ltr engine and it looked feature packed. Topped smartcat’s thread.
I went to the Chevrolet showroom on Mathura road in Faridabad. The experience was very disappointing. The sales guys didn't look interested in talking to us. After about 10 mins we could get hold of a sales guy "Mr Mishra". He told me that he doesnt have 2.0 Optra with him inside the showroom, but has a 1.6 optra standing outside and everything is very similar except for the engine. ( I definitely knew there was a great difference between the cars). Anyways here is the car that he showed me.
The car was kept outside the showroom, they had 2 cars of Beat, Cruze and Aveo kept inside but not even one Optra. I asked him why hasn’t he kept the car inside? And his reply was very simple “Sirji, bikti nahin hai naa” (It doesn’t sell much that’s why). He seemed to be more senior amongst the sales guys. I came out with him to look at the car, there was so much dust on the car, I didn’t even want to touch it. I asked him to get it cleaned and get the AC inside the car started for a couple of minutes, so that we can sit inside and take a look at the car. He agreed, however, even after 15 minutes waiting, the car was not cleaned. (I had my father-in-law and my uncle with me. We didn’t have all day to sit there, we wanted to visit more showrooms after that). So after about 15 minutes I again went to search for Mr Mishra and asked him about the Car. I told him to show me the car as it is, dirty from outside and inside, without AC. Fortunately he found the key in the mean time and started the AC when we got in.
As soon as I sat inside the car I realized that this wasn’t their top model, and top model must be much better with steering mounted controls etc. I asked him if there is a car I could look at / TD in next couple of days. His reply was “ Sir ek do din mein batata hoon” (I will tell you in a couple of days, if I can get you a TD or not). He quoted us discounts of about 65K on that car, when asked by us. I told him that my friends in Mumbai are telling me about more discounts on the same car. He said that he will call me and tell me about more discounts and TD by evening. (He hasn’t called even after 4 days now)
This was definitely one of the worst showroom visit experience I have had. That was enough for me to get convinced that I do not want to buy a Chevrolet, even if they have a great car.
TATA
I wanted to look at the Manza and also get a feel of the safari. (I have future interests in SUV segment). The dealer’s experience was good, the sales representative did explain all the features of the car very nicely, gave us the pricing, noted our address / phone numbers etc. I infact liked the Manza. For its price it is a very good offering. The sales guy also compared the Manza with Swift Dzire feature by feature. I was really impressed with its boot size and legroom in the car. It was definitely very comfortable. The sales guy also offered us freebee’s like seat covers, gear lock, pillows, car cover etc. I am not a very good judge of interior plastic quality, however my father in law did point at the poor quality of plastics used inside. (having a good sales rep, made it look like a real good car)
The sales rep was more than happy to show us the Safari. He didn’t have the 4X4 though. Offered us water a couple of times as the showroom aircon wasn’t working that day. I took my own sweet time to feel the car. Man this is quite a car, even though it remains unchanged for almost a decade, it still is a monster on the road. The sheer size, comfort of driving is just amazing. As I started falling in love with this car, father in law reminded me that my wife wouldn’t be able to drive this, so lets stop wasting time and get to the next showroom. I looked at the car one last time and said in my heart “Someday”.
HONDA
Visited Classic Honda at about 2:30 pm and were attended by Mr. Vijayender. Were offered water and cold drinks. City was highest on my wife’s list and yes it was worth it. Just the feel of sitting inside the car was great. I found it very spacious, with neat interiors, good features. (lack of a CD player and Bluetooth for phone was disappointing though.) I found the seats very comfortable.
We took a test drive and liked the smoothness of the car. It also had good pickup. For me buying is car is a lot about how I feel when I sit inside the car and drive. This one felt great, much better than others. This was the first car in the day I wanted to buy immediately. I asked for discounts and the sales representative didn’t offer me much except for standard freebee’s.
MARUTI SUZUKI
Maruti showroom was right next to Honda’s. We walked to the showroom and looked at the SX-4. While the sales guys were busy entertaining other customers I sat inside the car and looked at the features, driving posture, rear seat comfort, boot etc. Believe me it took me just 2 minutes to get out of the showroom as I didn’t like the car after sitting inside a Honda City. Didn’t bother to ask pricing / discounts on the car.
“The Honda City effect I guess”
HYUNDAI
Although Hyundai Verna was low on my list, my uncle has great respect for the car. In fact I also liked the car. With a diesel engine, decent interiors, decent space, decent A.S.S it looked a great package overall. We were also offered a discount of about 25 K as my uncle knew a senior ex-employee of the showroom. The only problem was color. The showroom only had white color in stock, and we were told that its about a month’s waiting for any other color. Month’s wait was unacceptable to me, who wanted a car in hand in next 1-2 days.
MAHINDRA
Finally we went to Mahindra to look at my favorite car Scorpio. I have always loved to drive my brother’s Scorpio. I asked the sales rep, if there is a 4X4 version in the showroom. He replies “Sir Scorpio mein 4X4 nahin aata hai”. I smiled at him and told him politely that, one of my friend owns it and I know it comes with AT and MT both. He still wasn’t convinced and went inside to ask his boss if a 4X4 variant is available in Scorpio. He returned with a smile and agreed. We took a test drive of Scorpio Vlx. It felts a very solid car, it tried taking it to 120 and took a sudden turn on Mathura road, it didn’t roll as much as my brother’s old Scorpio. The car has definitely improved. I enquired about the delivery period which they say was between 6-8 weeks for 4X4.
I can’t wait that long for now. I guess I’ll consider Scorpio, Safari along with Fortuner, Yeti and outlander when I hunt for a SUV in a few month’s time.
It was already late in the evening by now and even though I wanted to TD Mitsubishi Cedia, I decided to skip the car. I really liked the City, and it was readily available, no waiting.
Late in the evening, I started searching for classic Honda Faridabad on team bhp and realized that zoom_vroom had bought a Honda city recently from the same showroom. I send a pm to him and received a quick reply. He also talked to his sales rep from the same showroom Mr. Prashant Malik.
Here is a link to zoom_vroom’s post
http://www.team-bhp.com/forum/test-d...city-v-mt.html
Prashant gave me a call on the same day and offered me discounts on accessories. I even talked on phone to zoom_vroom to get his opinion and things that I should look for while purchasing the car.
Many thanks to zoom_vroom for all this help. How about meeting next weekend and I treat you.
Tuesday 01- June
I got my parents to the showroom along with the cash at about 5 pm (Dad was busy before that). Now Mr Prashant was looking at our case. After about 1 hours negotiations he offered me a decent discount, free gearlock and we paid for the car in cash. The car I got was on display in the showroom. They told me that they will deliver the car at 1 pm the next day. My brother (a senior officer in Haryana police) will help me get a VIP number and get the vehicle registered in Sonipat. [FONT=Wingdings]J[/FONT]
Wednesday 02-June
At about 11 am I went to the showroom and asked them to add sun films to the car. The delivery got pushed to 4 pm, as the parking sensors were also not installed on time.
Finally my wife, father in law, brother in law, my uncle and me reached the showroom at about 4 pm. The car was still not ready. At 4:30 pm they parked the car at the delivery area. We saw issues with the fitting of the bumper on the left hand side and asked them to get it rectified. The mechanic who came to take a look tried to convince us that “its common on cars” however we pointed him to four more Honda city’s standing in the showroom and none had this problem. He took the car back to the repair area and after 10 minutes returned without really repairing the issues and asking “Does it look okay now?”. This time my father in law got angry. The delivery was already late by one hour specially when they had just 2 cars for delivery yesterday and they were not even ready to rectify their mistake.
After this the mechanic took the car back to the service area, go it repaired and got the car again in about 15 minutes. Another employee wiped the car clean, it was a little dirty. Clicked a few pictures. Went straight to the temple and then came back home. I am not happy with the cleaning inside and outside the car, there are dirty spots on the armrest, on the doors etc. However I am still very happy with Mr Prashant Malik who was the sales rep. I guess I should try making friends with the service manager also. Here are the pics.
It feels smooth to drive this car. I have just driven it for about 15 kms yesterday. I will post a driving experience in about 1 week’s time.
I hope you enjoyed reading the post above. For knowing more about discounts pls PM me.
I want your inputs in knowing about a good place where I can get Seat- Covers and security system installed on my car in Delhi. Please give your recommendations or point me to the right threads.