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Old 30th June 2020, 18:07   #1
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Default Tyremarket.com Reviews? Buying tyres online

Has anyone purchased tires from the tyremarket website? How was your experience? Were there any issues with the delivery? Were they resolved on-time?

Link

I had read most of the reviews online, and they seems to be positive for most of the time. However, I want to make sure my money is safe before placing the order. I have spent a lot of time on the site, and there is a ton of information based on each car model. They also sell bike tires online. They follow 2 methods
  1. GET DOOR-STEP DELIVERY
    Get your tyres delivered at your door-step usually in 3 business days

  2. GET IN-SHOP DELIVERY & FITMENT
    Get your tyres fitted directly at a TYREMARKET.COM recommended fitment centre

Requesting fellow Bhpians to share their experience with this site, if any.

I have shortlisted below model for my TUV 300, any feedback on the new entrant UltraMile tires will be appreciated.

UM Tire
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Old 1st July 2020, 11:10   #2
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Default Re: Tyremarket.com Reviews? Buying tyres online

I contacted their customer service team to check if they will be able to deliver to my pincode. Attached the response from them. They responded very quickly, just in 5 minutes. However, the response is not clear and just raising eyebrows. They are not providing any information on dealer or shop, everything is "automated".

Their response is just go ahead and place the order.
Attached Thumbnails
Tyremarket.com Reviews? Buying tyres online-screenshot_20200701110110__01.jpg  

Tyremarket.com Reviews? Buying tyres online-screenshot_20200701110117__01.jpg  

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Old 1st July 2020, 17:18   #3
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Default Re: Tyremarket.com Reviews? Buying tyres online

This does not look like a professional/established set-up.

The website throws up the below error already!

Server Error in '/' Application.
Runtime Error
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Old 1st July 2020, 17:31   #4
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Default Re: Tyremarket.com Reviews? Buying tyres online

I tried to buy online for my Innova, but got cold feet and went to a tyre dealer instead. One of the issues that I was afraid of was on the age of the tyre. In many instances, you might get a great deal online, but the tyre might be a couple of years old. As you know, tyres tend to deteriorate over time and become hard. I was able to get 5 tyres that were manufactured a couple of months prior to my purchase date. When I looked, the pricing was good and they even said that there would be a doorstep delivery and fitment. The alignment they said would be one at one of their workshops once the tyres were fitted. Didn't go much beyond this. I chose the safer option of going to a physical store. There were a lot of things that I had doubts about and when you are spending about 35-40 thousand, I didn't want to risk it. It will be interesting if others have had a good experience of buying on online.
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Old 1st July 2020, 21:10   #5
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Default Re: Tyremarket.com Reviews? Buying tyres online

I did buy Yokohama Blue Earth 17 inch tyres (set of 4 for 40k odd if I remember) for my Skoda Superb if I remember correctly. I chose the fit at Fitment partner option wherein the tyres would be fitted at the nearest outlet to me and wheel alignment and balancing done at time of fitting for an additional charge of INR 1k.

The delivery was smooth, in fact if I remember correctly, it was an early delivery and it was only 2 days later than delivery date could I personally make it to the outlet for fitment. Tyremarket team was patient with me all this type, only reminding me that the tyres had been delivered at the outlet for early fitment.

Not only this, at the fitment partner's outlet, I encountered a couple of slippery technicians, who were initially adamant that I come back later for wheel alignment as it was past 7pm.This I escalated on call to tyremarket support team, who promptly took them on concall and told them that they would in that case have to refund me INR1K which I had already paid as ancillary charges. Needless to say the fitment partner yielded immediately and proceeded with the alignment and balancing.

All in all a very positive experience. This, was sometime in August 2019.

Last edited by octane1002 : 1st July 2020 at 21:13.
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Old 1st July 2020, 21:20   #6
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Default Re: Tyremarket.com Reviews? Buying tyres online

If they are going to charge me 1K for fitting, i will prefer to get it door delivered and can then get fitting done near my place, as per my convinence.

My only problem as mentioned by @Bsimhan is tyre age. I am looking for new tyres for my Ninja 650 and Pireli DR2 are priced really well on the site.I have dropped them a mail to confirm me manufacturing date of the tyre, if they are able to confirm that, i will go ahead with my order.
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Old 1st July 2020, 22:04   #7
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Default Re: Tyremarket.com Reviews? Buying tyres online

I've been using Tyresnmore for about 3-4 years now in ncr. Prices are fair, delivery is mostly next day, installation is free. I've bought about 5 sets of tyres for different cars, and a few times single or two tires also. I see on their website that they're setup in Hyderabad and Bangalore too. You can try them as well.
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Old 1st July 2020, 22:12   #8
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Default Re: Tyremarket.com Reviews? Buying tyres online

I have used this website thrice now. Have had a smooth experience every single time including once when I ordered the wrong tyre size by mistake and they were gracious enough to replace the tyres with what I wanted even though the mistake was made on my end. Thus I can also say that customer support experience is also exemplary
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Old 2nd July 2020, 11:20   #9
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Default Re: Tyremarket.com Reviews? Buying tyres online

Quote:
Originally Posted by abhishek46 View Post
The website throws up the below error already!

Server Error in '/' Application.
Runtime Error
I checked it on mobile and laptop. Not faced such error. Might be one of odd case.

Quote:
Originally Posted by Bsimhan View Post
I tried to buy online for my Innova, but got cold feet and went to a tyre dealer instead.
I can relate with your experience. I was very close to order online, but got cold feet. Then I searched Teambhp site and was surprised to see no thread related to this.

Quote:
Originally Posted by octane1002 View Post
I did buy Yokohama Blue Earth 17 inch tyres (set of 4 for 40k odd if I remember) for my Skoda Superb if I remember correctly. I chose the fit at Fitment partner option wherein the tyres would be fitted at the nearest outlet to me and wheel alignment and balancing done at time of fitting for an additional charge of INR 1k.
Good to know that you had positive experience on this site. This helps me a lot, and i can be sure my money is safe and it is not an online scam.

Quote:
Originally Posted by AtheK View Post
My only problem as mentioned by @Bsimhan is tyre age. I am looking for new tyres for my Ninja 650 and Pireli DR2 are priced really well on the site.I have dropped them a mail to confirm me manufacturing date of the tyre, if they are able to confirm that, i will go ahead with my order.
I think this is a great idea. I will also email them and will order only if they confirm the manufacturing date.

Quote:
Originally Posted by mayankk View Post
I've been using Tyresnmore for about 3-4 years now in ncr. Prices are fair, delivery is mostly next day, installation is free. I've bought about 5 sets of tyres for different cars, and a few times single or two tires also. I see on their website that they're setup in Hyderabad and Bangalore too. You can try them as well.
Good to know you had free installation. When I am trying to order, they are charging around 1.5k for alignment and balancing. I guess only installation is free.

Quote:
Originally Posted by IshaanIan View Post
I have used this website thrice now. Have had a smooth experience every single time including once when I ordered the wrong tyre size by mistake and they were gracious enough to replace the tyres with what I wanted even though the mistake was made on my end. Thus I can also say that customer support experience is also exemplary
Good to know you had a smooth experience and they replaced the wrong order. This shows their customer centric approach.
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Old 2nd July 2020, 11:44   #10
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Default Re: Tyremarket.com Reviews? Buying tyres online

Quote:
Originally Posted by ramnaresh_2000 View Post
Then I searched Teambhp site and was surprised to see no thread related to this.
Though there are no dedicated threads, you can find few old posts on buying tyres from TyreMarket :
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Old 2nd July 2020, 12:57   #11
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Default Re: Tyremarket.com Reviews? Buying tyres online

Quote:
Originally Posted by ramnaresh_2000 View Post
I


Good to know you had free installation. When I am trying to order, they are charging around 1.5k for alignment and balancing. I guess only installation is free.



ach.
Just chipping in again. I'm talking about a different vendor. Not tyremarket, but Tyresnmore. Youre saying Tyresnmore is asking alignment and balancing costs? I got a set for my i10 last month, and everything was included for free.

Last edited by mayankk : 2nd July 2020 at 12:59.
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Old 2nd July 2020, 13:23   #12
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Default Re: Tyremarket.com Reviews? Buying tyres online

Quote:
Originally Posted by mayankk View Post
Just chipping in again. I'm talking about a different vendor. Not tyremarket, but Tyresnmore.
Sorry my bad. I thought it was typo and you meant tyremarket. I just now checked tyrenmore website for my TUV and the prices were high and range was only 5 tyres available. It is good to have competition to avoid market domination though.
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