Skoda's Roadside Assistance Program for all Skoda owners

Skoda Auto India recently extended its Roadside Assistance program (RSA) for customers who are not covered under the standard RSA, or those who wish to extend the duration of their existing program.

The RSA is available across the entire Skoda range and the RSA will be provided for a period of 2 years, effective from 1st August, 2014. Customers with <5 year old cars can buy the RSA for RS.3,233 and those with cars >5 year old cars will have to shell out Rs.4,233. Customers who wish to opt for the RSA can purchase it from any authorized dealer across the country.


Some key highlights of Skoda's RSA are:

• Breakdown Support on Phone
• On-Site Minor Repair
• Battery Jump Start
• Fuel Delivery
• Tyre Replacement
• Replacement/ Loss of Keys
• Towing/ Transportation
• Taxi Service
• Emergency Message Relay

Skoda's sales and service experiences have been haunting customers which has resulted in a negative perception towards the brand. With schemes like these, the company is gradually taking steps to change the way people perceive the company's after sales experience.