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Fogged DRL & cracked tail light in my Nexon.EV: A warranty claim tale

I don't see any visible damage marks except the crack on the rear taillight and surrounding areas. Could this be external damage or a manufacturing defect?

BHPian blueberry recently shared this with other enthusiasts.

Noticed a crack on tail light, no signs of physical damage around the crack. Any idea what could've caused it?

I mailed Tata CS about the issue, and they requested a visit to the Service Center for inspection. I planned to visit last week, but I had to postpone. This week, I noticed water droplets in the front center DRL :

Same for the connected taillight as well:

They've agreed to replace the front DRL under warranty, but quoted 30k for the rear taillight citing external damage. (28k parts + 2k labour)

I don't see any visible damage marks except the crack on the rear taillight and surrounding areas. Could this be external damage or a manufacturing defect?

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