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BHPian Mr.Perera recently shared this with other enthusiasts.
With covid restrictions mostly out of the way, the Karoq had spent a good amount of time on the road last year. The car still outshines its quality, fit and finish. No creaking noise, no loose panels, this thing is built like a Tank!
There were no major problems or issues during last year. The only ‘problem’ we faced was the availability of the stock Hankook tyres.
The tyre availability issue
The Karoq’s front tyre had encountered a sidewall burst while I was driving on the infamous Trivandrum-Kochi Highway. The front left tyre fell in a pothole, I was doing around 70kmph and I squeezed all the muscles in my body and heard a loud thud from the front left wheel. Luckily I was able to stop safely. When I got out and checked the wheel I saw the tyre had torn pretty badly. I was unsure if the impact had caused more damage to any other components, so I decided to call the RSA and got the car towed to my service centre.
The Art
The Artist
The car had reached the Skoda service in Trivandrum and they inspected it thoroughly and found out there is no other issue other than the damaged tyre. They told me they will try getting a new tyre and will fit it and give the car. But the next day they informed me that they checked at almost all dealerships in India and this specific Hankook tyre that come in the Karoq is not available anywhere. I too tried searching for this tyre with all major tyre stockists in Bangalore, Chennai, Delhi, Mumbai and Kolkata but no one had it. The only option I had was to get a different tyre and put it. But I didn't want to do that since 3 will be Hankooks and one will be some other make. So the frustrated me wrote a mail to Skoda, cc’ing Zac Hollis. Within a day I get a call from my dealer saying that Skoda India has agreed to change all my 4 tyres to a new one and as goodwill, I would need to pay only 30% of the entire price. The total estimate they gave was Rs 48,000 for 4 tyres and I had to pay only Rs 16,000 for 4 new tyres. Kudos to Skoda for their good customer service. They had given 4 new Continental Ultra Contact UC6 tyres. The Conti UC6 seems to be a much more comfort-oriented tyre. The comfort and noise levels seem to be better than the Hankooks. But it doesn't grip as well as the Hankooks. I can hear the tyres screeching and begging for grip on those long winding corners.
Low Oil Warning
At around 17,000 km the car showed a ‘Check oil level warning’. I checked the dipstick and found the oil level was slightly below the lower limit. Took the car to the service and topped up around 300 ml of oil. I realised these engines consume quite a bit of oil, tried getting a 1L bottle of oil from the service but sadly they didn't have the small bottles in stock. Once it comes back in stock I plan to keep one bottle in the car all the time.
Second service
The second service was done at 18,300 km. Since we had taken the 4-year service plan from Skoda all works were included in that. All normal things like oil, oil filter, air filter and cabin filter were changed this time. When I went to pick up the car they had given me a bill of Rs 635 saying it is the charge for cleaning and lubricating the sunroof mechanism.
From the beginning, I was not happy with the front wipers as they occasionally made a very disturbing screeching sound. I showed this at the showroom and even after they cleaned the windshield and wiper, still the noise was there. They said there is no warranty on the wiper and I had to change them. The stock wipers cost a whooping 3500 bucks as per my Service Advisor. I later got a set of Blaupunkt wipers for Rs 1100 and boy I am impressed. For one-third, the price the Blaupunkt wipers are super value for money and do a good job during the rains.
The multimedia system has some bugs when I connect my phone via Apple Carplay. Sometimes the connection gets lost and then it takes a lot of time to detect my phone again. I have never had this issue in my Octavia when I use the same phone and the same cable. Hope a software update might fix this.
The best FE I have got to date
Also noticed that the car runs much better and smoother on 95 octane petrol. The recommended fuel rating in the Karoq is 95 octane fuel. In the last year, IOC has been aggressively rolling out the XP95. And it's come to a point that it's available in almost all IOC bunks. Initially, I used to fill only normal petrol, but once XP95 came, I stuck to filling XP95 all the time. The change in refinement especially during cold starts is very obvious after that.
The Karoq still proves to be a brilliant car. Even after 2 years, it still looks and feels like new. A perfect do-it car with great build quality and interiors. The other day I happened to check out the top-end Kushaq Monte Carlo model which is around 24 lakhs on road. Sadly for that money, the Kushaq lacks the finesse that Skodas are known for. No offence to Kushaq owners, but Skoda should seriously consider bringing back the Karoq in India, at least as a CKD. We really deserve such well-built cars.
Some photos of the Czech beauty
The Karoq with its younger brother
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