Mercedes-Benz is the least reliable brand in USA, says report

Full-size pickup trucks & electric vehicles struggled to do well in the survey, while hybrids were among the most reliable.

According to a recent report, Japanese automakers Toyota & Lexus have been ranked as the most reliable car brands in the USA.

Moreover, Asian automakers made up 7 of the top 10 most reliable car brands, with BMW, Audi & Lincoln being the only three non-Asian car brands to make it to the top 10. BMW came in 3rd, Audi occupied the 6th position, while Lincoln completed the list in 10th place. Coming in at the bottom of the list was Mercedes-Benz, with Jeep, Volkswagen, GMC, Chevrolet & Tesla fairing slightly better.

As per reports, full-size pickup trucks struggled in the reliability survey, averaging a score of just 30 out of 100. Electric vehicles also struggled to do well in the survey, with an average reliability score of 36. Owners of the Chevrolet Bolt, Ford Mustang Mach E, Hyundai Kona Electric & VW ID.4 reported issues with battery packs, motors & more.

However, hybrids & plug-in hybrids aced the survey, being among the most reliable vehicles, averaging a score of 65/100. Vehicles like the Lexus NX Hybrid, Hyundai Santa Fe Hybrid and Toyota Highlander Hybrid were among the top models in the category. Cars (sedan, hatchbacks & coupes) registered an average score of 58, followed by SUVs with 51 & minivans with 44.

The survey is said to have gathered data from over 3 lakh vehicles from 2000 to 2023 model years. It has collected data in 17 trouble areas, including engine, transmission & in-vehicle electronics.

Source: ConsumerReports